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Jessica Armbruster at CrossCountry Mortgage
VP of Sales | NMLS #211614

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Cleveland, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner conside... Show More
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Business Hours
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
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Reviews from Web
The team went the extra mile and effort to ensure we closed on our requested date. After several hiccups from the seller including backing out of the deal 5 days before closing - the team spent numerous hours on the phone to still close in...
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The team went the extra mile and effort to ensure we closed on our requested date. After several hiccups from the seller including backing out of the deal 5 days before closing - the team spent numerous hours on the phone to still close in...
read more
Reply from Jessica Armbruster
October 13th, 2025 06:17 PM
I'm pleased to know that the team's dedication helped ensure a timely closing despite the challenges, Gregory. Your journey had its twists, and I’m glad that I could assist in making the process as efficient as possible. If there's ever anything...
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Everyone on the team was helpful and the follow up was excellenrt.
Reply from Jessica Armbruster
October 13th, 2025 08:00 PM
It's good to hear that you found the team helpful and appreciated the follow-up, Gerald. Ensuring a supportive and communicative experience is essential to me. If there’s anything more I can assist you with, just let me know.
Easy and thorough experience!
Reply from Jessica Armbruster
October 10th, 2025 02:27 PM
I’m glad to hear that you found the experience easy and thorough, Tara. It’s important to me that the process is straightforward and comprehensive for you. If you need any further assistance or have additional questions, I'm here to help.
Everyone was very understanding and extremely helpfull thru the hole process an very patient with us.
Reply from Jessica Armbruster
October 9th, 2025 06:13 PM
I appreciate your feedback, David. It's great to hear that you found the process smooth and our approach patient and understanding. Ensuring that you felt supported throughout the entire journey is important to me. If there's anything more...
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The entire thing was awful.
Reply from Jessica Armbruster
October 9th, 2025 06:19 PM
I'm sorry to hear that your experience was not satisfactory, Andrea. It's important to me that every client feels supported and informed throughout the process. If you're open to it, I'd appreciate the opportunity to understand what went wrong...
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The team was very prompt and clear with what they needed and made the process go smooth.
Jessica was great to work with and very responsive as we purchased our dream home.
Jessica was responsive and answered all of our question.
Reply from Jessica Armbruster
August 27th, 2025 02:15 PM
Thank you for your feedback, Carrie. I'm pleased to know that my responsiveness and ability to address your questions were helpful in your experience. It's important to me that you feel supported and informed at every step. If there's anything...
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Process was smooth communication was good details were addressed still do not know why we showed up for closing at Patriot and they said Cross Country had cancelled our noon appointment . That had not been communicated to us...and after 2 hours...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Cleveland, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #211614 | Branch NMLS #3029
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Year Started
2003
Time Zone
Eastern Standard Time (EST)
Licenses
- 211614
Awards
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095