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Jennifer Jones at CrossCountry Mortgage
Senior Loan Officer | NMLS #2300244

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Southfield, MI. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consid... Show More
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Reviews from Web
Jennifer is the best. Smart, hard working, always helpful and a true advocate during the process. Going above and beyond is her normal!
Reply from Owner
May 13th, 2026 06:45 PM
Thank you so much for this amazing feedback! I truly appreciate your kind words. It means a lot to hear that my support and advocacy made a difference throughout the process. I always aim to go above and beyond for my clients, so I’m grateful...
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Jennifer was the best! She put us first in the home buying process and was extremely accessible for all the questions we had. She knows what she is doing! Would recommend to all
Reply from Owner
May 13th, 2026 06:44 PM
Thank you so much for the amazing review! It was truly a pleasure helping you through the home-buying process. I’m so glad I could be there to answer your questions and help make everything feel as smooth and comfortable as possible. Your trust...
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I have referred clients of mine to Jennifer Jones many times and she NEVER disappoints. She regularly keeps me and my clients updated and works so hard to keep everything moving forward with the financing process. I would recommend and continue...
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Reply from Owner
May 1st, 2026 04:25 PM
Leanna, thank you so much for the kind words and continued trust in me with your clients! ❤️ It truly means so much to me. I always strive to keep everyone informed, communicate throughout the process, and help make things as smooth as possible...
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Jennifer was fantastic to work with. Willing to answer any question with great detail and made it easy to cut through the “legalese”. Highly recommend!
Reply from Owner
May 1st, 2026 04:26 PM
Nick, thank you so much for the kind words! It was truly a pleasure helping you through the home financing process. I always want my clients to feel informed and comfortable every step of the way, so I’m glad I could help make everything easier...
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Loved working with Jennifer! She was quick to respond to any of our questions, and was always on top of it. She even got us a lower rate right before our closing date. Thank you Jennifer!!
Reply from Owner
May 1st, 2026 04:28 PM
Cristina, thank you so much for the kind words! I truly loved working with you and appreciate you trusting me throughout the process. I’m always watching the market and trying to help my clients however I can, so I was so happy we were able...
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Jennifer was very honest and helpful when we bought our forever home. She also helped us lock in a great rate when we refinanced.
Reply from Owner
May 1st, 2026 04:29 PM
Melissa, thank you so much for the kind words! It has truly been such a pleasure helping you not only purchase your forever home, but also assisting with your refinance afterward. I’m so grateful for your trust throughout both experiences and...
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Jennifer is the greatest! Very professional and hard working. I would recommend her to anyone looking for a professional lender.
Reply from Owner
May 1st, 2026 04:30 PM
Tony, thank you so much for the kind words and support! ❤️ I truly appreciate your trust and recommendation. I always strive to work hard for both my clients and Realtor partners and help make the process as smooth and stress-free as possible....
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We had an amazing experience working with Jennifer Jones! She is incredibly knowledgeable and made the entire home buying process feel easy and stress-free. She was always available to answer our questions and took the time to clearly explain...
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Reply from Owner
May 1st, 2026 04:31 PM
Syriah, thank you so much for this incredibly thoughtful review, it truly means more than you know! ❤️ Helping amazing clients like you is exactly why I love what I do. From purchasing your home to helping you refinance later and save money,...
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I would highly recommend Jennifer to anyone. She is the best at communication and follow up.
Reply from Owner
April 19th, 2026 11:54 PM
Thank you Alex! Communication and follow-up are so important. I appreciate you recognizing how this impacts our clients experience. Always appreciate working with you and your team.
Jennifer will go above and beyond! Highly motivated and experienced loan officer. She is always thinking of her clients, the experience and ready to help at any minute. Blessed to call her a friend as well!
Reply from Owner
April 19th, 2026 11:52 PM
Thank you so much Karen! I truly appreciate your kind words. It means a lot to be able to support my clients throughout the process & make things as smooth as possible. Always here if you ever need anything in the future.
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Southfield, MI. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #2300244 | Branch NMLS #2418476
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Bridge Loans
Non-QM
DSCR Loans
Specialities
VA Loans
First-Time Homebuyers
Purchase
Refinance
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Year Started
2003
Time Zone
Pacific Standard Time (PST)
Licenses
- 2300244
Achievements
- Helped 106 Families in 2025
Hobbies
- Baking
- Cooking
- Garage Sales
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Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095