Top 5%
Jennifer Jones at CrossCountry Mortgage
Senior Loan Officer | NMLS #2300244
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Southfield, MI. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consid... Show More
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Jennifer was such a joy to work with! She was always quick, responsive, and answer every question we had :) She made the whole process smooth and easy while purchasing our first home.
Reply from Owner
October 30th, 2026 07:59 PM
Rachel and Benja! So happy I was able to help you both with the purchase of your first home in Nashville, Tennessee! I'm excited for your next chapter and all the memories ahead. I appreciate your trust being part of such a big milestone.
Jennifer did everything in her power to provide the best rate option to me. She stayed on top of the timeline to meet closing requirements, sending reminders as necessary to ensure I, as the buyer, don't miss anything. I would happily work...
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Reply from Jennifer Jones
October 22nd, 2026 06:16 PM
Michael, I'm pleased to hear that I could assist you in securing the best rate option and keeping everything on track for your closing. It's great to know that my efforts at CrossCountry Mortgage, LLC made a positive impact on your experience....
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Jennifer worked extensively to ensure I received the best rates, tweaking calc's down to the cent. She also happily took calls outside of normal working hours. Of the two excellent lenders that I spoke with, I chose to go with Jennifer and...
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Reply from Owner
October 22nd, 2026 06:20 PM
Thank you so much for this thoughtful review! It truly means a lot that you trusted me with your home financing, especially when you had other great options to choose from!I believe the little details make a BIG difference, whether that's running...
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Jennifer did an amazing job with the loan, finished ahead of schedule and communicated like a pro would. A+++++ job
Reply from Owner
October 13th, 2026 04:08 PM
Tj, I'm grateful for your kind words and I'm happy to hear that you were pleased with the loan process. It's wonderful to know that my communication met your expectations and that everything was completed ahead of schedule with CrossCountry...
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Such a great experience with this team! Jennifer was extremely helpful throughout the process, answered all of my questions. Worked late lights to keep the closing process moving. Appreciate all the hard work!
Reply from Owner
October 12th, 2026 07:30 PM
Cheyanne, I'm pleased to hear that you had a great experience with our team at CrossCountry Mortgage, LLC. I'm glad I could assist and answer your questions throughout the process. Your appreciation for the hard work is truly valued, and it...
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Working with Jennifer was a wonderful experience. She made the process completely seamless and worked tirelessly to keep things moving as quickly as possible. We closed just 21 days after signing our OTP, and her effort was key to achieving...
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Reply from Owner
October 12th, 2026 01:24 PM
Zander, I'm glad to hear that you had a wonderful experience working with me. It's great to know that everything went smoothly and quickly for your closing. At CrossCountry Mortgage, LLC, I strive to make each process seamless and efficient...
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We couldn't have asked for a better experience closing on our new home. Jennifer was responsive, and walked us through every step of the mortgage process with clear explanations. She kept us updated at every stage and made sure we hit our closing...
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Reply from Owner
October 1st, 2026 01:42 PM
Zach, thank you so much for taking the time to leave a review. I am so glad that you had such a great experience while working with me to purchase your new home. Your experience and understanding throughout the mortgage process are my top priorities....
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Great communication and always there where I needed
Reply from Jennifer Jones
September 28th, 2026 03:25 PM
Zachary, I'm glad to have been there when you needed support, and I appreciate your feedback on my communication. Working with clients like you at CrossCountry Mortgage, LLC makes my role rewarding.
Jennifer is a awesome person to work with, she answered all of my questions and took care of everything I needed. I would recommend her and CrossCountry to anyone hands down!!! Thank you Jennifer 😊
Reply from Owner
September 15th, 2026 12:32 PM
Ralph, thank you so much for leaving me such a great review! It is a top priority of mine to ensure my clients fully understand everything throughout the process of getting a mortgage loan. It was great working with you as well. Please let...
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Jennifer is always so responsive and a great communicator through all stages of the transaction from preapproval to closing She is a pro!
Reply from Jennifer Jones
September 21st, 2026 03:06 PM
Shelley, I appreciate your kind words and am pleased to hear that my communication and responsiveness contributed positively to your experience. It was great working with you through all stages of the transaction at CrossCountry Mortgage, LLC....
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Southfield, MI. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #2300244 | Branch NMLS #2418476
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Bridge Loans
Non-QM
DSCR Loans
Specialities
VA Loans
First-Time Homebuyers
Purchase
Refinance
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Year Started
2003
Time Zone
Pacific Standard Time (PST)
Licenses
- 2300244
Achievements
- Helped 106 Families in 2025
Hobbies
- Baking
- Cooking
- Garage Sales
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Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095