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Reviews from Web
Jeffrey and his team very savvy, proactive, and a true delight to work with. The videos, breadcrumbing the process, interactively devising the best strategy, keeps you notified of industry trends, and down right personable. I may be the 20th...
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Reply from Jeffrey Neilsen
April 11th, 2018 12:00 AM
Thank you for such kind words for me and our amazing team. We really do strive to give the very best loan based on everything we can control which includes rate/ points options and strategies, negotiations and optional costs to lower your fees...
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Very responsive team! Tutorial videos sent throughout the process to assist with learning and a great, supportive team. Worked well with my Realtor as well.
Reply from Jeffrey Neilsen
March 27th, 2018 12:00 AM
Thank you so much and great to hear the video's were valuable along the way. We love teamwork and am excited to work with Jim and the listing agent to ensure the smoothest process!
From pre-qualification to closing, Jeffrey and his team provided top notch service throughout the various stages of the homebuying process. As first time homebuyers we had a lot of questions but Jeffery, Mirela, Etmar and Leann were very knowledgeable...
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Reply from Jeffrey Neilsen
March 23rd, 2018 12:00 AM
Thank you for thanking the entire team and as you know it really does take a team to help you through the various stages of the process in the smoothest way. We are blessed to have such a hardworking team that CARES about our clients success....
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Very good experience, Jeffrey Neilsen very helpful he deserve more than 5 stars I will recommend him to all my friends and family
Jeffrey Neilsen made the experience so simple and he was so helpful throughout the whole process! He’s very knowledgeable and friendly, he was great! The process, I heard, is complicated but he made it so easy!
Reply from Jeffrey Neilsen
March 19th, 2018 12:00 AM
Thank you so much Hanan for the complimentary review and was a true pleasure working with you and helping make this process a great memory! We are always here to help anytime you have any ideas or questions. Jeffrey
Jeff is good a guy. Initially I left a poor review because one of his assistants was rude and condescending. Jeff got back to me and apologized. Given the circumstances of the purchase (being a short sale), he gave me a great loan. We locked...
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I first contacted Jeffrey Neilsen at First Heritage Mortgage when I became too confused by the home buying process as a first time home buyer. In 15 minutes he cleared up all my misconceptions , addressed my concerns, and was extremely helpful...
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I had a great experience with Jeffrey's team at First Heritage. He was careful to explain all the details to me so that I could make the best financial decisions for my situation and his excitement is contagious. I felt very comfortable through...
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Jeffery and his team was absolutely professional, kind ,compassionate,and understanding of the way and process it takes to buy a home.I was frustrated with the underwriters about the "Nazi-where-does-every-dollar-come-from-questions" but he...
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Jeffery and his team was absolutely professional, kind ,compassionate,and understanding of the way and process it takes to buy a home.I was frustrated with the underwriters about the "Nazi-where-does-every-dollar-come-from-questions" but he...
read more
Reply from Jeffrey Neilsen
October 17th, 2017 12:00 AM
Thank you so much for the honest review. UW can be challenging especially with tricky situations, but we kept things as smooth as possible to help get you into your home. We are always here for you and wish you the best every day! :) Jeffrey...
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We created the NEO Home Loans logo as a symbolic commitment to our relationship with you. We believe the closing of your home loan is where our relationship and guidance begin.
As your financial situation evolves and changes, we will be the constant guide you can count on. We aspire to become the most valuable person in your life when it comes to real estate and finance.
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BETTER MORTGAGE RESERVES THE RIGHT TO MODIFY OR DISCONTINUE PRODUCTS, PROMOTIONS AND BENEFITS AT ANY TIME WITHOUT NOTICE. Rates and Terms are subject to change at any time without notice and are subject to state restrictions. The Better Home Logo is Registered in the U.S. Patent and Trademark Office. © 2026 Better Home & Finance Holding Company and/or its affiliates. Better is a family of companies. Better Mortgage Corporation provides home loans: Better Real Estate, LLC and Better Real Estate California Inc License # 02164055 provides real estate services; Better Cover, LLC sells insurance products; and Better Settlement Services provides title insurance services; and Better Inspect, LLC provides home inspection services. All rights reserved. Home lending products offered by Better Mortgage Corporation. Better Mortgage Corporation is a direct lender. NMLS #330511. 1 World Trade Center, Floor 80, New York, NY 10007. Loans made or arranged pursuant to a California Finance Lenders Law License. Not available in all states. Equal Housing Lender. NMLS Consumer Access