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Reviews from Web
My husband and I had a great experience working with Jeffrey and his team at First Heritage Mortgage. They made the impossible possible! And got the best rate!!! Very knowledgable and plesant to work with. The process was explained throughly...
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Reply from Jeffrey Neilsen
October 22nd, 2019 12:00 AM
Thank you for the great review and is typical of buyers thinking their bank is a good way to go only to learn there are true experts of finance and care more about your well being than anyone else could! It was a pleasure working with you and...
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I will say this, I think that Jeffery and his team did do a good job getting me a good loan and a good rate but the service was not good. I was only able to speak to Jeffrey twice the rest of the time his "team" answered his phone or returned...
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Reply from Jeffrey Neilsen
October 21st, 2019 12:00 AM
Jacob, I do apologize for the service as that is not typical. We were in the busiest time in mortgage history and with 3 years of past clients calling to lower their rates, I was not as available as most buyers experience. In the end, we did...
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I used First Heritage Mortgage for my mortgage refinance. Jeffrey and his team were amazing from beginning to end. Jeffrey made sure to walk me through every step of way - making sure all of my questions were answered and that all of my requirements...
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Reply from Jeffrey Neilsen
October 21st, 2019 12:00 AM
Thank you Dedi! We are always here to help you and your friends and family for life!
I contact First Heritage and Mr. Neilsen responded right back and provided all the information I needed to start the process with my first home. Mr. Nelisen answered all questions and made me feel great with my decision of going with First...
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Reply from Jeffrey Neilsen
October 21st, 2019 12:00 AM
So sweet and definitely our goal to become your Trusted mortgage lender for life and part of your family! Thanks for the kind words and we will always be here to help you and your friends succeed in the future. :) Jeffrey
Jeffrey and his team were outstanding. They were always there to answer any questions. Jeffrey and his team members explained every step of the process very clearly. They made this process easy and smooth. I didn’t have to worry about anything....
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Reply from Jeffrey Neilsen
October 21st, 2019 12:00 AM
Great to hear about your experience and am always here to advise you in the future! I promise to always deliver exceptional advice and service! Jeffrey
Jeffrey and his team were great! I actually recommended them to my brother while I was in the middle of my home buying process with them. Jeffrey is very knowledgeable and great at managing expectations. I was a first time home buyer so a lot...
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Reply from Jeffrey Neilsen
October 8th, 2019 12:00 AM
Thank you Jared and really appreciate the kind words! We are always here to help you and in the future.
Jeffrey Neilsen has received a review with 1 star rating from Ed
Reply from Jeffrey Neilsen
June 24th, 2026 06:35 PM
Hi Edward , thank you for taking the time to share your honest feedback. We would love the opportunity to speak with you directly so that we can make things right. Can you please call us at ************** ?
My wife and I recently used Jeffrey Neilsen and his professional team in securing our mortgage loan for our very first dream home. Jeffrey was recommended to us by a friend whom Jeffrey professionally helped with the home purchase. During the...
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Reply from Jeffrey Neilsen
October 1st, 2019 12:00 AM
Thank you for letting us know how we did and appreciate the feedback so that other's know the Team plays such a big role in your success! We strive to deliver the very best lending experience and always will! Enjoy your new home and we are...
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Jeffrey and his team helped us through purchasing our first home. They answered every email quickly, they very diligent in every thing and guided us throughout the whole process to make it easier. We are so happy to have our first home and...
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Reply from Jeffrey Neilsen
September 23rd, 2019 12:00 AM
Thank you Nicole for posting this even a year after buying! That's showed we made a real difference in your life and am always going to be your trusted mortgage adviser anytime you ever have questions or your family and friends have any as...
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We used First Heritage Mortgage for our most recent move. Jeffrey and his team were amazing from beginning to end. Moving can be stressful, but Jeffrey, Leann and Etmar made sure to walk us through every step of way - making sure all of our...
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Reply from Jeffrey Neilsen
September 23rd, 2019 12:00 AM
Thank you so much for the kind words Raymond! We are so happy to see your dreams accomplished and never waiver to help ensure our buyers get the very best financing each and every time they place their trust in us! Enjoy your new Dream Home!...
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BETTER MORTGAGE RESERVES THE RIGHT TO MODIFY OR DISCONTINUE PRODUCTS, PROMOTIONS AND BENEFITS AT ANY TIME WITHOUT NOTICE. Rates and Terms are subject to change at any time without notice and are subject to state restrictions. The Better Home Logo is Registered in the U.S. Patent and Trademark Office. © 2026 Better Home & Finance Holding Company and/or its affiliates. Better is a family of companies. Better Mortgage Corporation provides home loans: Better Real Estate, LLC and Better Real Estate California Inc License # 02164055 provides real estate services; Better Cover, LLC sells insurance products; and Better Settlement Services provides title insurance services; and Better Inspect, LLC provides home inspection services. All rights reserved. Home lending products offered by Better Mortgage Corporation. Better Mortgage Corporation is a direct lender. NMLS #330511. 1 World Trade Center, Floor 80, New York, NY 10007. Loans made or arranged pursuant to a California Finance Lenders Law License. Not available in all states. Equal Housing Lender. NMLS Consumer Access