

Jeff Palmer
Sr Mortgage Lender

First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Jeff was great! He did fantastic at getting back to me immediately & kept things going with timeline. Sadly NBKC bank sold my mortgage same month we closed.
Reply from Owner
January 29th, 2018 12:00 AM
Thanks for the feedback and we're glad Jeff was able to make the process fantastic. We are not able to keep all of the many thousands of loans we help with so that is part of the process. We only work with trusted partners so I'm confident...
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We used the Costco Mortgage service and that is how we found Jeff. My wife read a few reviews and we decided to start working with him. Best decision ever, Jeff was on point, thorough, answered every question. Extremely professional. At closing...
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Reply from Owner
January 29th, 2018 12:00 AM
Great review - thank you for sharing! Brian Unruh, CEO
I was clued into the Costco program from a family member but was already working with a local person who was extremely helpful and hard to leave once I found out how good of rates Jeff had to offer. I took a leap of faith and decided to work...
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Reply from Owner
January 29th, 2018 12:00 AM
Terrific feedback - thank you for sharing your experience working with Jeff and nbkc! Brian Unruh, CEO
Jeff helped me with consolidating and refinancing my home loan. He was very professional and prompt with his communication. He explained every questions with examples and details and very upfront with closing numbers and loan amount. Thanks...
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Reply from Owner
January 29th, 2018 12:00 AM
Thank you for the opportunity! Brian Unruh, CEO
Jeff Palmer was knowledgeable and thorough and kept us on track without being pushy. We had to find lots of old tax files and papers, but all in all getting our mortgage was relatively painless. Highly recommend Jeff Palmer and NBKC!
Reply from Owner
January 25th, 2018 12:00 AM
Thanks for the recommendation of Jeff and nbkc - we appreciate it! Brian Unruh, CEO
Jeff Palmer's first impression was of someone who was honest and knowledgeable. He always responded quickly to my inquiries, even those that were not necessarily connected to the loan we were trying to get. when I asked for assistance to add...
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Reply from Owner
October 12th, 2017 12:00 AM
Thank you for the recommendation of Jeff and nbkc - we appreciate it! Brian Unruh, CEO
Jeff was personable and professional from my first phone call, all the way through closing. I love that you get to talk to the same person all the way through the process with NBKC and I haven't worked with one better than Jeff. He was prompt...
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Reply from Owner
August 29th, 2017 12:00 AM
We love getting high marks! Thanks for sharing your experience regarding Jeff and nbkc with others. Brian Unruh, CEO
I also got paired with Jeff and NBKC through Costco. I was contacted by several lenders. Jeff seemed the easiest and most knowledgeable of the group to work with and the loan terms were great. This was a refinance, very happy with how everything...
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Reply from Owner
August 1st, 2017 12:00 AM
Thank you for wonderful review of Jeff and nbkc. We appreciate it! Brian Unruh, President & CEO
We found NBKC through Costco's mortgage program. We had 4 or 5 very similar offers from lenders. Jeff was able to help us by doing actual work when others' computers put up road blocks.
From the start Jeff was very professional and honest. He was excellent to work with and made the process easy. Even though he was on a very busy schedule (I can relate as we all are) he made time to answer my questions. I can not overstate...
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About
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Fixed Rate Mortgages
Adjustable Rate Mortgages
USDA Loans
Qualified Mortgage Pre-Approvals
Cash-Out Refinances
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Positions
- nbkc bank - Senior Loan OfficerFeb 28th, 2012 - Mar 1st, 2024
- First Federal Bank - Senior Mortgage LenderMar 4th, 2024 - Current
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Year Started
2004
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS #888202
Disclaimer
Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.