Jeff Palmer
Sr Mortgage Lender
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Good communication- kept process moving. Very professional and pleasant to work with!
Reply from Jeff Palmer
September 12th, 2026 12:27 AM
I'm glad to hear that you found the communication effective and the process smooth. It was a pleasure working with you, Giovanni. Thank you for your kind words and positive feedback!
2nd time doing business with Jeff and his team! As always, great working with them and happy with the service! Looking forward to working with Jeff again
Reply from Jeff Palmer
September 12th, 2026 12:27 AM
I'm thrilled to hear that you had another great experience working with us. It's always a pleasure assisting you, and I look forward to continuing our successful partnership in the future. Thank you for your trust and support!
my early interactions with Jeff were informative and no pressure. Jeff was super helpful in guiding me on VA eligibility. Jeff made it easy to compare offers with another lender without pressuri me. Once I made the choice to use First Federal,...
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Reply from Jeff Palmer
September 12th, 2026 12:27 AM
I'm delighted to hear that our interactions were informative and pressure-free. It was a pleasure assisting you with your VA eligibility and comparing offers. I'm glad our team made the process seamless for you. Thank you for your kind words...
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I was surpised that the final numbers did not arrive until the day before closing. It is customary that these number arrive to the client 3 days prior to closing
Well, one, it all worked out! Adjusted our closing time and everyone on the team was flexible and good at communicating throughout the process
Reply from Jeff Palmer
September 12th, 2026 12:27 AM
I'm glad to hear that everything worked out smoothly for your closing. It was my pleasure to assist you, and I'm pleased that our team's flexibility and communication met your expectations. Thank you for your positive feedback.
Jeff & his team are always very communicative and quick to respond and help when needed. We are always grateful for their support during these big life events!
Reply from Jeff Palmer
September 12th, 2026 12:27 AM
I'm thrilled to hear that you found our team communicative and responsive. It was a pleasure supporting you during these significant life events. Thank you for your kind words and trust in us.
While the overall experience was great. Please try to educate customers on the internal processes and timelines so they are aware about every internal step and time it takes
Reply from Jeff Palmer
September 12th, 2026 12:27 AM
Thank you for your valuable feedback, Chandra. I'm glad to hear that your overall experience was positive. I appreciate your suggestion about improving communication on internal processes and timelines. Your input will help us enhance our customer...
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Very timely communication and closing.
Reply from Jeff Palmer
September 12th, 2026 12:27 AM
Dane, thanks for taking the time to share your experience. I'm really glad to hear that my communication and the closing process met your expectations. If you ever need anything else or have more feedback, feel free to reach out. Looking forward...
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His team was informative and always available to win the sale of my dream home!
Reply from Jeff Palmer
September 12th, 2026 12:27 AM
Hi Thomas, Thanks for taking the time to leave such a great review! I'm thrilled to hear that my team and I were able to support you in purchasing your dream home. It’s always rewarding to know that we were able to make the process informative...
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Jeff was immensely helpful working with our family. He made every part of the process transparent and worked with our varying availability throught the process. It was a little rocky at parts but Jeff and his team did a wonderful job fixing...
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Reply from Jeff Palmer
September 12th, 2026 12:27 AM
Dakota, I'm really glad to hear that you had a positive experience with us at First Federal Bank. It was a pleasure working with your family and navigating through the complexities of the three-signee loan. I appreciate your understanding and...
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About
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Fixed Rate Mortgages
Adjustable Rate Mortgages
USDA Loans
Qualified Mortgage Pre-Approvals
Cash-Out Refinances
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Positions
- nbkc bank - Senior Loan OfficerFeb 28th, 2012 - Mar 1st, 2024
- First Federal Bank - Senior Mortgage LenderMar 4th, 2024 - Current
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Year Started
2004
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS #888202
Disclaimer
Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.