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Jeff Morgan - Northpointe Bank
Branch Manager | NMLS# 256029

At Northpointe Bank, we strive to bring value and innovation to the people we serve, and are committed to a collaborative culture that delivers an exceptionally high level of service for each and every customer.
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Jeff and his team are great to work with. They are efficient and knowledgeable! We enjoyed working with them!
Morgan team at Academy mortgage was incredibly knowledgeable and helpful with the whole process. Very organized with the loan process, which went mostly smoothly, especially when it was crunch time and underwriting was underway. The team was...
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Reply from Owner
April 3rd, 2015 12:00 AM
Thank you VERY much for your review. We feel lucky to work with people like you. Please keep in touch and let us know if you have any questions for us in the future! We hope to do business with you again.Thank you!
My experience with Academy Mortgage in SLC, Utah was nothing short of fantastic. I started off working with Austin, who was very helpful, answered all of our questions, and set my wife’s mind at ease, which isn’t easy to do. My credit score...
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Reply from Owner
April 3rd, 2015 12:00 AM
John,We really do appreciate your feedback and review. We really do hope you come back to us if you ever need anything or have any questions in the future. We hope to do business with you again. Please keep in touch and Congrats on your new...
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We've used Academy Mortgage twice and both times we've been very happy with Jeff and his team. They're very knowledgable and always take time to explain the different parts of the loan process. We'll use them again!
Reply from Owner
April 3rd, 2015 12:00 AM
Ashley, thank you so much for your review. We have also enjoyed working with you on both of your transactions. We hope you will come back in the future!!
The Morgan team was awesome to work with. They made the process easy and were very good about getting back to me when I had questions. We had a concern over our house address. I notified the Morgan Team and had it figured out for me that same...
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Reply from Owner
April 3rd, 2015 12:00 AM
Thank you so much for your review!! We appreciate your feedback and we hope to work with you again in the future. We love our job because of customers like you. :)
We are first time homebuyers and felt that the Morgan team had the information needed to get us the best deal but the communication (which we feel is very important) was sub-par. We would send emails, call, and leave messages but did not get...
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We are first time home buyers and felt Academy had good knowledge of what to do, however, the communication was lacking. It was frustrating not getting a response and made us anxious thinking we may miss a deadline.
Reply from Owner
February 24th, 2015 12:00 AM
Brandon, we really do appreciate your honest feedback. We are constantly working on better communication. This is our #1 priority! Thank you so much for making us more aware on what a first time homebuyer is going through and what we need to...
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Team worked hard to get our mortgage done and on time. Rate was great- and fees were less than all others. Very pleased. Would have like a little faster response to emailed questions- but overall happy. Thanks.
Reply from Owner
April 3rd, 2015 12:00 AM
Thank you so much for your review!!! We appreciate the feedback and we are making an effort to be faster with email responses. We hope you will reach out to us if you have any questions in the future. Enjoy your new home!
Academy exceeded my expectations with their knowledge of the loan process and their execution and completion of my loan. They helped me to understand exactly what loan was best for me and walked me through every aspect of the process. Thank...
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My experience with Academy Mortgage company for my loan processing is great and excellent. I will recommend to my friends.
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About
At Northpointe Bank, we strive to bring value and innovation to the people we serve, and are committed to a collaborative culture that delivers an exceptionally high level of service for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Positions
- Northpointe Bank - Branch ManagerMar 1st, 2019 - Current
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2003
Time Zone
Mountain Standard Time (MST)
Licenses
- NMLS# 256029
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Awards
Northpointe Bank T...
Hobbies
- Cars/Racing
- Traveling
- Biking
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Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender