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Jeff Morgan - Northpointe Bank
Branch Manager | NMLS# 256029

At Northpointe Bank, we strive to bring value and innovation to the people we serve, and are committed to a collaborative culture that delivers an exceptionally high level of service for each and every customer.
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
It would have been good to know in advance that I needed to provide translated bank statements instead of learning about that during the last days of closing week. That forced me to pay extra for translating them and created a lot of stress...
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Reply from Jeff Morgan - Northpointe Bank
September 16th, 2026 01:18 PM
Thank you for taking the time to share your feedback, Jared. I apologize for any inconvenience you experienced regarding the need for translated bank statements. I appreciate your understanding and patience during this process and hope that...
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Jeff Morgan was our loan officer and was wonderful at communicating and answering our questions. Shortly after we started the loan process, Jeff left on a 2+week vacation. We totally understand the importance of family time & vacations, but...
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Reply from Jeff Morgan
August 9th, 2024 07:29 PM
Dear Camryn,Thank you for your detailed feedback. I sincerely regret that we did not uphold our high standards of clear communication and reliable support during my absence. As a direct result of this experience, I’m taking specific steps to...
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It was bizarre that Jeff left out of the country without warning.
Reply from Jeff Morgan
November 19th, 2024 06:12 PM
Devin, I truly apologize again. I had a family trip planned for months, and didn't mean to leave you hanging. I felt confident my team would get you to the finish line. They did an amazing job without me. But, I do wish I would have been there...
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Very positive experience with Jeff and team. He helped us find the best option for our financial situation both with the down payment and monthly payment in mind.
Reply from Jeff Morgan
November 19th, 2024 06:12 PM
Your feedback made my day!
Jeff was incredible. Truly kept things simple and was a champion for us. He wanted to do the right thing every time and go above and beyond to deliver a great buying experience. The entire process was stress free, we knew clearly what to expect,...
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Reply from Jeff Morgan
November 19th, 2024 06:13 PM
I truly appreciated the opportunity to work with you!
Jeff is competent, trustworthy and professional. He is able to ask relevant questions, listen to unique needs and communicate options that create win:win solutions.
Jeff is competent, trustworthy and professional. He is able to ask relevant questions, listen to unique needs and communicate options that create win:win solutions.
Reply from Jeff Morgan
November 19th, 2024 06:13 PM
Levi, you are the best. Thanks for taking time to give me some feedback. Truly appreciated
The staff was very helpful and professional, and was able to answer all my questions in a timely manner. Ultimately though, it was the credits toward closing costs that won my business.
Reply from Jeff Morgan
November 19th, 2024 06:14 PM
J -- Thanks so much for responding and giving me some feedback.
Jeff is incredible to work with. My wife and I from start to finish really enjoyed Jeff’s honesty, professionalism, and his willingness to do what’s best for us. We felt his excitement for us whenever we were excited. Our lending process on...
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Reply from Jeff Morgan
May 30th, 2024 05:28 PM
Hey Dustin, Thank you for leaving such a fantastic review! I'm thrilled to hear you and your wife enjoyed your experience with me and my team at Northpointe Bank and I'm glad to hear that your lending process was seamless. That's exactly what...
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Overall great experience!
Reply from Jeff Morgan
November 19th, 2024 06:14 PM
Kevin, thank you for taking time to respond. It helps me create a better experience. You are the best
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About
At Northpointe Bank, we strive to bring value and innovation to the people we serve, and are committed to a collaborative culture that delivers an exceptionally high level of service for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Positions
- Northpointe Bank - Branch ManagerMar 1st, 2019 - Current
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2003
Time Zone
Mountain Standard Time (MST)
Licenses
- NMLS# 256029
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Awards
Northpointe Bank T...
Hobbies
- Cars/Racing
- Traveling
- Biking
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Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender