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Jeff Lichtenstein, Ruoff Mortgage
Senior Loan Officer | NMLS# 235950 | Ruoff Mortgag...
Licenses: NMLS# 235950 | Ohio-Louisiana
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision a... Show More
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Business Hours
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9 AM to 5 PM
Wed
9 AM to 5 PM(Open now)
Thu
9 AM to 5 PM
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Reviews from Web
All good but got an email yesterday that Discover still hasn't been paid. Can you help check
Reply from Jeff Lichtenstein, Ruoff Mortgage
July 16th, 2024 03:35 PM
Thank you for reaching out, Catherine. I'm happy to hear that you had a positive experience with us at Ruoff Mortgage. Regarding your concern about the payment to Discover, this issue has been resolved today. Thank you for your patience and...
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Straight forward - no BS
Reply from Jeff Lichtenstein, Ruoff Mortgage
July 8th, 2024 04:24 PM
I appreciate your honesty and directness, Tulula. It's great to hear that you found my process straight forward and no-nonsense - that's always what I strive for. Thank you for taking the time to rate and review your experience with me and...
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Communication and positive and supportive attitude is key and there was plenty of that.
Reply from Jeff Lichtenstein, Ruoff Mortgage
June 28th, 2024 06:33 PM
I'm so pleased to hear that you had a positive experience! Communication with you was easy Pam and we have a very similar "get it done with ease" attitude. Looking forward to working together in the future!
Jeff is great to work with 😊
Reply from Jeff Lichtenstein, Ruoff Mortgage
June 21st, 2024 06:58 PM
Thank you Russell! Debbie was so pleasant and provided all of the requested documents. As always, it was my pleasure to help obtain the mortgage that works best for you. I aim to always provide the best possible service and look forward to...
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Jeff is always great to work with. He is very knowledgeable and helpful throughout the whole process.
Reply from Jeff Lichtenstein, Ruoff Mortgage
June 25th, 2024 06:00 PM
I'm truly grateful for your kind words and perfect rating Tyler, As always, it was a pleasure working with you and Anthony and I look forward to assisting you with your next transaction.
Jeff as always is excellent!
Reply from Jeff Lichtenstein, Ruoff Mortgage
June 7th, 2024 04:09 PM
I really appreciate your kind words and 5-star rating, Joshua! It was my pleasure working with you and Araksiya throughout your homebuying the process and enjoyed meeting you at the closing. Looking forward to seeing you around town and assisting...
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Very timely and exact!! Jeff followed through on everything. No worry experience.
Reply from Jeff Lichtenstein, Ruoff Mortgage
May 22nd, 2024 07:40 PM
Thank you for taking the time to share your experience, Kathy! It is my pleasurer to work with you and Ron on your mortgages. It's always my goal to create a no-worry mortgage experience and I hope we have a chance to work together again in...
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Jeff Lichtenstein, Ruoff Mortgage has received a review with 5 star rating from RTK N
Reply from Owner
November 19th, 2024 02:54 PM
Thrilled to hear you had a stellar experience with us at Ruoff Mortgage, RTK! Your 5-star rating is greatly appreciated. It is our priority to provide top-notch service and I'm glad to know we hit the mark for you. Don't hesitate to reach out...
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Jeff was efficient and communicated very well!
Reply from Jeff Lichtenstein
May 7th, 2024 07:22 PM
I appreciate your positive feedback, Rich. Thank you for thinking of me when mortgage needs arise and for taking the time to leave such a generous rating. Looking forward to assisting you again in the future.
Our loan officer was responsive to our questions and very knowledgeable. His continued responsiveness and commitment to the transaction made what could have been a nerve wracking process smoother. Thanks!
Reply from Owner
May 7th, 2024 02:06 PM
It was my pleasure working with you and Emily throughout your home search. I'm very glad to hear that you had a positive experience, Clayton. Thank you for the excellent rating and for entrusting your mortgage needs to me.
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About
Licenses: NMLS# 235950 | Ohio-Louisiana
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
Self-Employed Mortgages
Cash-Out Refinances
Investor Mortgages
HECM for Purchase
Specialities
FHA VA Conventional USDA HECM
FHA, VA and conventional mortgages on 1-4 family residential properties
Various First Time Homebuyer mortgage products with down payment assistance
principal residence and investment mortgage loans
HECM Reverse Mortgage
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1987
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 235950
- OH - MLO.036456.000
- FL-LO43220
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Achievements
- President of Ohio Mortgage Bankers Association
- Presidents Club at Ruoff Mortgage
Hobbies
- baking
- walking daily
- pickleball
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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