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Jeff Lichtenstein, Ruoff Mortgage
Senior Loan Officer | NMLS# 235950 | Ruoff Mortgag...

Licenses: NMLS# 235950 | Ohio-Louisiana
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision a... Show More
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9 AM to 5 PM
Wed
9 AM to 5 PM(Open now)
Thu
9 AM to 5 PM
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Reviews from Web
It wasn't quite as smooth as my previous experiences with Ruoff. I was doing a 1031 Exchange and I was disappointed to see the figures did not use all my funds so I will have to pay some Capital Gains. I have done a 1031 Exchange in the past...
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Reply from Jeff Lichtenstein, Ruoff Mortgage
September 20th, 2024 09:23 PM
Thank you for taking the time to provide feedback, Thomas. I appreciate your honesty and I'm sorry to hear that your experience wasn't as smooth as your previous ones. The 1031 Exchange can indeed be complex and it's unfortunate that not all...
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It’s was amazing experience working with Jeff Every things was excellent keep in the good work
Reply from Jeff Lichtenstein, Ruoff Mortgage
September 6th, 2024 03:31 PM
Thank you for the full 5-star rating, Naomie. It was a pleasure working with you and Maxime as well. I strive to provide amazing experiences for all our clients. Thank you for your kind words!
Jeff Lichtenstein, Ruoff Mortgage has received a review with 5 star rating from Maxime A
Reply from Owner
September 6th, 2024 03:32 PM
I'm thrilled to know that your experience with us at Ruoff Mortgage was a positive one. We're always here to help you and your friends and family with mortgage needs. Thanks again for the 5-star rating!
Jeff Lichtenstein
Ruoff Mortgage
Guys you are excellent in your job
Reply from Jeff Lichtenstein, Ruoff Mortgage
November 19th, 2024 02:53 PM
Thanks for the glowing feedback, Maxime! We're delighted to hear that you've had an excellent experience. We appreciate your kind words and look forward to assisting you in the future.
Jeff was a great guy to work with
Reply from Jeff Lichtenstein, Ruoff Mortgage
August 21st, 2024 03:51 PM
Thanks for the positive feedback, Michael! It was a pleasure working with you as well and meeting you at the closing. I'm always here to help with any future needs.
Jeff was very knowledgeable and quick to help us along the whole process.
Reply from Jeff Lichtenstein, Ruoff Mortgage
August 2nd, 2024 04:35 PM
It was a pleasure working with you and Jennifer on your mortgage Arthur and great to meet you at the closing. Your feedback means a lot to us here at Ruoff Mortgage! Thank you for your 5-star rating, it's truly appreciated!
Communications were all prompt and informative and very kind!
Reply from Jeff Lichtenstein, Ruoff Mortgage
August 2nd, 2024 04:32 PM
It was a pleasure working with you and Arthur on your mortgage Jennifer and great to meet you at the closing. Your feedback means a lot to us here at Ruoff Mortgage! Thank you for your 5-star rating, it's truly appreciated!
Jeff Lichtenstein, Ruoff Mortgage has received a review with 5 star rating from Scott S
Reply from Owner
August 2nd, 2024 04:33 PM
Thank you Scott, Debbie and I work well together and I am glad we could reduce some of your stress! We strive to make the process as smooth as possible. Your kind words and high rating mean a lot to us. Don't hesitate to reach out if you need...
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Jeff and Debbie kept me sane through a stressful move more than anyone else! I can’t thank them enough.
Reply from Jeff Lichtenstein, Ruoff Mortgage
July 29th, 2024 03:59 PM
Thank you Scott, Debbie and I work well together and I am glad we could reduce some of your stress! We strive to make the process as smooth as possible. Your kind words and high rating mean a lot to us. Don't hesitate to reach out if you need...
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Jeff was always professional to provide updates, address concerns and sympathetic to client responses through out the whole process; Appreciated kept client informed at every level and F/U with client for smooth end result
Reply from Jeff Lichtenstein, Ruoff Mortgage
July 16th, 2024 03:31 PM
I'm truly grateful for your kind words, Gloria. Thank you for the perfect rating and for giving me the opportunity to serve you. Looking forward to working with you and Xenia again in the future.
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About
Licenses: NMLS# 235950 | Ohio-Louisiana
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
Self-Employed Mortgages
Cash-Out Refinances
Investor Mortgages
HECM for Purchase
Specialities
FHA VA Conventional USDA HECM
FHA, VA and conventional mortgages on 1-4 family residential properties
Various First Time Homebuyer mortgage products with down payment assistance
principal residence and investment mortgage loans
HECM Reverse Mortgage
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1987
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 235950
- OH - MLO.036456.000
- FL-LO43220
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Achievements
- President of Ohio Mortgage Bankers Association
- Presidents Club at Ruoff Mortgage
Hobbies
- baking
- walking daily
- pickleball
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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