Jeff Lichtenstein, Ruoff Mortgage
Senior Loan Officer | NMLS# 235950 | Ruoff Mortgag...
Licenses: NMLS# 235950 | Ohio-Louisiana
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision a... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM(Open now)
Thu
9 AM to 5 PM
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Reviews from Web
I was in a real time crunch when I applied for a loan through Jeff and he came through 100 percent. I would recommend him to others just as he was recommended to me.
Reply from Jeff Lichtenstein | NMLS# 235950 | ...
December 1st, 2023 03:19 PM
A referral from a past client is the highest praise and your satisfaction was my top priority Marcia! I'm very grateful for your kind words. It was a pleasure working with you on your loan, and I look forward to possibly assisting you again...
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Jeff Lichtenstein was amazing, from start to finish he was always available to answer any questions we had.
Reply from Jeff Lichtenstein | NMLS# 235950 | ...
October 9th, 2023 03:24 PM
Thank you Deritus your transaction required daily coordination and team work between you ,me and Aimee. It was a pleasure working with you on your loan and especially meeting you at the closing. Congratulations on your home purchase you earned...
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Jeff has allways been good to me and very good at his job
Reply from Jeff Lichtenstein | NMLS# 235950 | ...
October 4th, 2023 04:19 PM
Thank you for your loyalty Mike and for referring your friends and family to me for their mortgage needs!
Diligent, professional service.......Thank You !
Reply from Jeff Lichtenstein | NMLS# 235950 | ...
September 5th, 2023 02:51 PM
Thank you David, it was my pleasure meeting and working with you on your home purchase. Hope to see you soon!
Jeff was extremely friendly and professional and very quick to respond to calls, texts and emails. He made the process so much easier and less stressful. We truly appreciate everything Jeff and Ruoff has done for us in the process of buying...
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Reply from Jeff Lichtenstein | NMLS# 235950 | ...
August 28th, 2023 05:26 PM
Thank you Brian!
You and John were a pleasure to work with throughout the process and I hope you love your new home!
You had the best interest rates and were able to meet all my needs
Reply from Jeff Lichtenstein, Ruoff Mortgage
July 17th, 2024 01:12 PM
Jonathon, I'm pleased to hear that you found our rates to your liking and that we could meet all your needs. We're always aiming to exceed expectations at Ruoff Mortgage. Thanks for taking the time to leave this review. Looking forward to serving...
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There was nothing that I would like to have been done differently
Reply from Jeff Lichtenstein | NMLS# 235950 | ...
August 24th, 2023 06:20 PM
Thank you John it was a pleasure working with you and Brian on your home purchase!
Electronically signing documents needed additional help from the IT dept to all out of the country signing. I was surprised in today's world that it was an issue. Jeff did quickly contact the IT dept and had it enabled for me.
Reply from Jeff Lichtenstein, Ruoff Mortgage
July 17th, 2024 01:13 PM
Hi Sara, I appreciate your feedback and I'm glad I was able to assist you in rectifying the issue with electronic signatures. It was a unique situation that called for special intervention, and I'm happy to hear that our IT department was able...
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Everything was wonderful and Jeff was excellent to work with. It was the quickest and easiest I could have imagined this process going.
Reply from Jeff Lichtenstein | NMLS# 235950 | ...
August 24th, 2023 06:21 PM
Thank you for the kind words Emily!!
Jeff is simply amazing and easy to work with and made the process easy!! This is our second time working with him!
Reply from Jeff Lichtenstein, Ruoff Mortgage
July 17th, 2024 01:14 PM
I'm pleased to hear that you found the mortgage process easy, Aaron. Your continued trust in me is immensely appreciated! It's been a pleasure to work with you for a second time and I'm always here to assist you with any future mortgage needs....
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About
Licenses: NMLS# 235950 | Ohio-Louisiana
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
Self-Employed Mortgages
Cash-Out Refinances
Investor Mortgages
HECM for Purchase
Specialities
FHA VA Conventional USDA HECM
FHA, VA and conventional mortgages on 1-4 family residential properties
Various First Time Homebuyer mortgage products with down payment assistance
principal residence and investment mortgage loans
HECM Reverse Mortgage
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1987
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 235950
- OH - MLO.036456.000
- FL-LO43220
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Achievements
- President of Ohio Mortgage Bankers Association
- Presidents Club at Ruoff Mortgage
Hobbies
- baking
- walking daily
- pickleball
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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