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Jeff Lichtenstein, Ruoff Mortgage - Senior Loan Officer | NMLS# 235950 | Ruoff Mortgage NMLS# 141868 in Columbus, OH

Jeff Lichtenstein, Ruoff Mortgage

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Senior Loan Officer | NMLS# 235950 | Ruoff Mortgag...

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Licenses: NMLS# 235950 | Ohio-Louisiana My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision a... Show More
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Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM(Open now)
Thu
9 AM to 5 PM
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Overall Ratings
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5 Star
97%
4 Star
2%
3 Star
0%
2 Star
1%
1 Star
0%
Reviews from Web
  • Encompass
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    Connie L S
    Pickerington, OH
    Posted on March 21st, 2024 03:53 PM
    Jeff walked us through every step.and keptbus abreast of the status of our loan application. His efforts got us a lower interest rate.
    Reply from Jeff Lichtenstein | NMLS# 235950 | ...
    March 21st, 2024 04:08 PM
    Thank you for your kind words and stellar rating, Connie. It was my pleasure to assist you and Rick through your home purchase, recast and refinance. Ensuring my clients are kept informed every step of the way is a top priority for me and...
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    Kelly L G
    Galloway, OH
    Posted on March 21st, 2024 03:10 PM
    Fees regarding the VA loan were a bit murkey and had to fight for the interest rate we deserved.
    Reply from Jeff Lichtenstein | NMLS# 235950 | ...
    March 21st, 2024 03:31 PM
    Thank you for taking the time to leave a review, Kelly. I appreciate your candor and I'm glad that we were able to address the situation and provide the interest rate you requested. We also waived all VA lender fees. Hopefully rates will improve...
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  • Encompass
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    Angel D C
    Columbus, OH
    Posted on March 15th, 2024 12:28 PM
    I have worked with Jeff a few times and will always in the future! Great communication and always helpful when going through the process of buying or refinancing
    Reply from Jeff Lichtenstein | NMLS# 235950 | ...
    March 15th, 2024 02:19 PM
    I'm truly grateful for you Angel. It's always a pleasure to work with you and I'm thrilled to hear that you've been satisfied with the communication and help provided. I look forward to our future collaborations and helping you with any refinancing...
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  • Encompass
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    David C G
    Columbus, OH
    Posted on March 14th, 2024 04:18 PM
    Love Jeff! Always very helpful!
    Reply from Jeff Lichtenstein | NMLS# 235950 | ...
    March 14th, 2024 07:54 PM
    I appreciate your kind words, David! It's always a pleasure to be of service. Your 5-star rating means a lot to me and to everyone here at Ruoff Mortgage. Don't hesitate to reach out if you need anything else.
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    Rachel A A
    Posted on January 27th, 2024 04:27 AM
    Jeff was kind and patient with answering our dozens of questions as first time buyers. He was responsive and knew exactly what we needed, when we needed it. His experience and pleasant personality made the whole process smooth and completely...
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    Reply from Owner
    January 30th, 2024 03:35 PM
    Thank you for the excellent review, Rachel! It was a pleasure working with you and Ciprian on your first home purchase and welcome to Columbus!!!
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    Rachel I A
    Delaware, OH
    Posted on January 27th, 2024 04:27 AM
    Jeff was kind and patient with answering our dozens of questions as first time buyers. He was responsive and knew exactly what we needed, when we needed it. His experience and pleasant personality made the whole process smooth and completely...
    read more
    Reply from Jeff Lichtenstein | NMLS# 235950 | ...
    January 30th, 2024 03:40 PM
    Thank you for the excellent review, Rachel! I enjoyed working with you and Ciprian on your first home purchase and welcome to Columbus!!!
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    Maddy O
    Posted on January 25th, 2024 07:22 PM
    Jeff Lichtenstein, Ruoff Mortgage has received a review with 5 star rating from Maddy O
    Reply from Owner
    June 25th, 2024 06:03 PM
    Thanks for the kind words Maddy, you and Austin were a pleasure to work with and I hope you love your new home!
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    Madeline O
    Columbus, OH
    Posted on January 25th, 2024 07:22 PM
    Jeff was wonderful to work with. He was attentive, responsive, and very helpful.
    Reply from Jeff Lichtenstein | NMLS# 235950 | ...
    January 26th, 2024 05:15 PM
    Thanks for the kind words Maddy, you and Austin were a pleasure to work with and I hope you love your new home!
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    Jason C
    Marysville, OH
    Posted on January 4th, 2024 08:13 PM
    My loan officer and his support staff are top notch! They were with me every step of the way, and really made my mortgage experience clear and comfortable. I appreciate all of his hard work and support, will for sure be using Ruoff for all...
    read more
    Reply from Jeff Lichtenstein | NMLS# 235950 | ...
    January 8th, 2024 06:15 PM
    Jason, thank you for the kind words. It is my honor to provide mortgage advice to you and your entire family and value your continued support and trust. Enjoy your new home!
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    Timothy J B
    LANCASTER, OH
    Posted on December 12th, 2023 04:42 PM
    Again there were several items needed to complete the process that were not communicated with us until the last minute that could have kept us from closing.
    Reply from Jeff Lichtenstein | NMLS# 235950 | ...
    December 15th, 2023 06:45 PM
    Tim-Taking care of my clients is one of the most important aspects of my business, and I sincerely apologize for the last-minute communication regarding the required items.I understand your frustration and acknowledge that the final days leading...
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    About
    Licenses: NMLS# 235950 | Ohio-Louisiana My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Down Payment Assistance
    Conventional Home Loan
    Mortgage Refinance
    Self-Employed Mortgages
    Cash-Out Refinances
    Investor Mortgages
    HECM for Purchase
    Specialities
    FHA VA Conventional USDA HECM
    FHA, VA and conventional mortgages on 1-4 family residential properties
    Various First Time Homebuyer mortgage products with down payment assistance
    principal residence and investment mortgage loans
    HECM Reverse Mortgage
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    Addresses and Serving Areas

    Year Started

    1987

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS# 235950
    • OH - MLO.036456.000
    • FL-LO43220
    • View All
    Achievements
    • President of Ohio Mortgage Bankers Association
    • Presidents Club at Ruoff Mortgage
    Hobbies
    • baking
    • walking daily
    • pickleball
    • View All
    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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