

Jeff Lichtenstein, Ruoff Mortgage
Senior Loan Officer | NMLS# 235950 | Ruoff Mortgag...

Licenses: NMLS# 235950 | Ohio-Louisiana
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision a... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM(Open now)
Thu
9 AM to 5 PM
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Reviews from Web
Jeff walked us through every step.and keptbus abreast of the status of our loan application. His efforts got us a lower interest rate.
Reply from Jeff Lichtenstein | NMLS# 235950 | ...
March 21st, 2024 04:08 PM
Thank you for your kind words and stellar rating, Connie. It was my pleasure to assist you and Rick through your home purchase, recast and refinance. Ensuring my clients are kept informed every step of the way is a top priority for me and...
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Fees regarding the VA loan were a bit murkey and had to fight for the interest rate we deserved.
Reply from Jeff Lichtenstein | NMLS# 235950 | ...
March 21st, 2024 03:31 PM
Thank you for taking the time to leave a review, Kelly. I appreciate your candor and I'm glad that we were able to address the situation and provide the interest rate you requested. We also waived all VA lender fees. Hopefully rates will improve...
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I have worked with Jeff a few times and will always in the future! Great communication and always helpful when going through the process of buying or refinancing
Reply from Jeff Lichtenstein | NMLS# 235950 | ...
March 15th, 2024 02:19 PM
I'm truly grateful for you Angel. It's always a pleasure to work with you and I'm thrilled to hear that you've been satisfied with the communication and help provided. I look forward to our future collaborations and helping you with any refinancing...
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Love Jeff! Always very helpful!
Reply from Jeff Lichtenstein | NMLS# 235950 | ...
March 14th, 2024 07:54 PM
I appreciate your kind words, David! It's always a pleasure to be of service. Your 5-star rating means a lot to me and to everyone here at Ruoff Mortgage. Don't hesitate to reach out if you need anything else.
Jeff was kind and patient with answering our dozens of questions as first time buyers. He was responsive and knew exactly what we needed, when we needed it. His experience and pleasant personality made the whole process smooth and completely...
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Reply from Owner
January 30th, 2024 03:35 PM
Thank you for the excellent review, Rachel!
It was a pleasure working with you and Ciprian on your first home purchase and welcome to Columbus!!!
Jeff was kind and patient with answering our dozens of questions as first time buyers. He was responsive and knew exactly what we needed, when we needed it. His experience and pleasant personality made the whole process smooth and completely...
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Reply from Jeff Lichtenstein | NMLS# 235950 | ...
January 30th, 2024 03:40 PM
Thank you for the excellent review, Rachel!
I enjoyed working with you and Ciprian on your first home purchase and welcome to Columbus!!!
Jeff Lichtenstein, Ruoff Mortgage has received a review with 5 star rating from Maddy O
Reply from Owner
June 25th, 2024 06:03 PM
Thanks for the kind words Maddy, you and Austin were a pleasure to work with and I hope you love your new home!
Jeff was wonderful to work with. He was attentive, responsive, and very helpful.
Reply from Jeff Lichtenstein | NMLS# 235950 | ...
January 26th, 2024 05:15 PM
Thanks for the kind words Maddy, you and Austin were a pleasure to work with and I hope you love your new home!
My loan officer and his support staff are top notch! They were with me every step of the way, and really made my mortgage experience clear and comfortable. I appreciate all of his hard work and support, will for sure be using Ruoff for all...
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Reply from Jeff Lichtenstein | NMLS# 235950 | ...
January 8th, 2024 06:15 PM
Jason, thank you for the kind words. It is my honor to provide mortgage advice to you and your entire family and value your continued support and trust. Enjoy your new home!
Again there were several items needed to complete the process that were not communicated with us until the last minute that could have kept us from closing.
Reply from Jeff Lichtenstein | NMLS# 235950 | ...
December 15th, 2023 06:45 PM
Tim-Taking care of my clients is one of the most important aspects of my business, and I sincerely apologize for the last-minute communication regarding the required items.I understand your frustration and acknowledge that the final days leading...
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About
Licenses: NMLS# 235950 | Ohio-Louisiana
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
Self-Employed Mortgages
Cash-Out Refinances
Investor Mortgages
HECM for Purchase
Specialities
FHA VA Conventional USDA HECM
FHA, VA and conventional mortgages on 1-4 family residential properties
Various First Time Homebuyer mortgage products with down payment assistance
principal residence and investment mortgage loans
HECM Reverse Mortgage
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1987
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 235950
- OH - MLO.036456.000
- FL-LO43220
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Achievements
- President of Ohio Mortgage Bankers Association
- Presidents Club at Ruoff Mortgage
Hobbies
- baking
- walking daily
- pickleball
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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