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Jeff LaPointe - Senior Loan Officer | NMLS #696323 in Northampton, MA

Jeff LaPointe

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Senior Loan Officer | NMLS #696323

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At HMA Mortgage we take pride in offering our clients a turn-key process. We communicate during every step of the loan process, so our realtor partners and customers are always aware of the status of their transaction. We follow up on refer... Show More
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9 AM to 5 PM
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5 Star
94%
4 Star
6%
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Reviews from Web
  • Encompass
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    Marcie A S
    Ware, MA
    Posted on September 2nd, 2025 09:23 PM
    I wanted to put more of a down payment than the amount that was included in my paperwork and I didn't notice until fixing it would have delayed closing. i also expected my first payment to be due in November but it will be October.
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    Reply from Jeff LaPointe
    September 9th, 2025 09:25 PM
    Thank you for sharing your experience, Marcie. I understand how important it is to feel confident about the details in your paperwork. I regret the oversight regarding your down payment and the unexpected change in your payment schedule. I'm...
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    Jocelyn O
    Ware, MA
    Posted on September 2nd, 2025 01:55 PM
    Working with Jeff LaPointe is always a breeze
    Reply from Jeff LaPointe
    September 9th, 2025 01:57 PM
    I appreciate your positive feedback. I'm glad to hear that working with me has been an easy process for you. If there's ever anything more I can assist you with, feel free to reach out.
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    Emma L K
    Turners Falls, MA
    Posted on August 25th, 2025 12:05 PM
    Jeff was so diligent and patient with me during this process. House after house, form after form, week after week. Being self employed and single income felt like it'd be impossible to attain a loan, but even after about two years of working...
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    Reply from Jeff LaPointe
    September 1st, 2025 12:06 PM
    Emma, thank you for taking the time to share your experience. It was a pleasure working with you throughout your journey to find the ideal home. I'm glad to have been able to support you and provide guidance, especially given the complexities...
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    Aileen D
    Greenfield, MA
    Posted on August 11th, 2025 12:01 PM
    I would recommend Jeff to my future clients, because I know they will enjoy their awesome experience with Jeff's Team. They certainly take great care of their clients.
    Reply from Jeff LaPointe
    August 18th, 2025 12:02 PM
    Thank you, Aileen, for your kind recommendation. I'm pleased to know you were satisfied with the experience and that you have confidence in recommending my assistance to future clients. Taking great care of everyone I work with is something...
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    Matthew T H
    Greenfield, MA
    Posted on August 7th, 2025 12:30 PM
    Jeff answered any questions i had quickly no matter the time of day, even on a holiday. absolutely will recommend to friends and family
    Reply from Jeff LaPointe
    August 7th, 2025 01:00 PM
    Thank you so much Matt! Congratulations on the new home. I think that property gives you a great opportunity; I'm here anytime if you have any questions!
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    Alayna Z
    Greenfield, MA
    Posted on August 6th, 2025 01:31 PM
    Jeff is so great to work with. He is very efficient, communicates well and works hard to get his clients to the closing table each and every time! I've worked with Jeff on both sides of the transaction several times now and it is always top...
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    Reply from Jeff LaPointe
    August 7th, 2025 01:01 PM
    Always a pleasure working with you as well Alayna! Keep crushing it and look forward to working together again!
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    Marissa M
    Holyoke, MA
    Posted on August 2nd, 2025 10:50 AM
    As first time homebuyers, we wished for a bit more explanation of things. Jeff was able to answer our questions when asked, we were just unsure if what questions to ask.
    Reply from Jeff LaPointe
    August 2nd, 2025 11:58 AM
    Hi Marissa, appreciate the feedback. I totally can understand the feeling of not knowing what to ask and I apologize if you ever felt in the dark through the process. There is a lot involved in the purchase of a home and in your case we had...
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    Susan B
    South Hadley, MA
    Posted on August 1st, 2025 01:49 AM
    Jeff and the whole HMA team were pleasant and so easy to work with! They made the entire process clear and concise and made sure we never felt overwhelmed.
    Reply from Jeff LaPointe
    August 7th, 2025 01:02 PM
    Susan, it was such a pleasure to work with you and Shawn. Clients like you make my job so much easier (and fun!)!
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    Aisjah F
    Sunderland, MA
    Posted on July 26th, 2025 09:55 PM
    I was amazed by Jeff's hard work from issuing the pre-approval letter at anytime even on weekends and he keeps constant communication to inform us the process from the start untill the end. This set Jeff apart from the rest. I have a great...
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    Reply from Jeff LaPointe
    July 28th, 2025 12:56 PM
    Thank you very much Aisjah! Always a pleasure working together. Your communication is wonderful and you take great care of your clients!
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    Matthew D
    Amherst, MA
    Posted on July 22nd, 2025 02:38 AM
    Unreal attention to detail, customer service at all hours of the day (and night), expertise in answering all of our questions, and fantastic communication with both us and other parties involved in the purchase and sale (e.g., real estate agents,...
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    Reply from Jeff LaPointe
    July 23rd, 2025 12:30 AM
    Matt, it was truly a pleasure to be able to help you through this process. Very happy for you and your family on successfully selling your home, buying a new home, all while adding a new member to the family! Wishing you many happy years and...
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    About
    At HMA Mortgage we take pride in offering our clients a turn-key process. We communicate during every step of the loan process, so our realtor partners and customers are always aware of the status of their transaction. We follow up on referrals and provide feedback, so our realtor partners can be prompt and efficient in communication with their customers, same day. HMA Mortgage Partner Core Values: Integrity, Grit, Accountability, Service, Humility, and Speed of Response.
    Products & Services
    Mortgage Loan Officer
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    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS #696323
    Disclaimer
    © 2026 Affordable Mortgage Advisors, LLC dba HMA Mortgage. NMLS # 139164. Equal Housing Opportunity