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Jeff LaPointe - Senior Loan Officer | NMLS #696323 in Northampton, MA

Jeff LaPointe

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Senior Loan Officer | NMLS #696323

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At HMA Mortgage we take pride in offering our clients a turn-key process. We communicate during every step of the loan process, so our realtor partners and customers are always aware of the status of their transaction. We follow up on refer... Show More
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Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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5 Star
94%
4 Star
6%
3 Star
0%
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Reviews from Web
  • Encompass
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    Shaun R
    Greenfield, MA
    Posted on June 5th, 2026 12:12 PM
    Jeff was personable and quick to respond. He took the time to explain everything to me amd was very thankful to get to work with him!
    Reply from Jeff LaPointe
    June 12th, 2026 03:57 PM
    Shaun, I appreciate your kind words. I'm glad to hear that you found my explanations helpful and felt that our interactions were personable. It was a pleasure working with you!
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    Molly E M
    Northampton, MA
    Posted on June 3rd, 2026 11:26 AM
    Jeff was incredibly patient with my many questions, and was communicative and responsive during each step of the process.
    Reply from Jeff LaPointe
    June 10th, 2026 06:45 PM
    Molly, thank you for your kind words. I'm pleased to hear that my patience and communication were helpful to you throughout the process. If you have any further questions or need assistance, please feel free to reach out.
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    Dan S
    Northampton, MA
    Posted on June 2nd, 2026 02:01 PM
    Great communication and follow through!
    Reply from Jeff LaPointe
    June 9th, 2026 02:02 PM
    Dan, I'm grateful for your positive feedback on my communication and follow-through. It's important to me that you felt supported throughout the process. If there's anything else you need, please feel free to reach out.
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    Bethany R
    Greenfield, MA
    Posted on June 2nd, 2026 12:10 PM
    Responsive and answered any and all questions we had
    Reply from Jeff LaPointe
    June 9th, 2026 07:25 PM
    Bethany, I appreciate your kind words about my responsiveness and ability to answer all your questions. It's great to know that you felt well-supported throughout the process. If there's anything else you need, please don't hesitate to let...
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    Chandra H
    Northampton, MA
    Posted on May 4th, 2026 12:12 PM
    Jeff was always responsive to our questions and kept a close eye on things for us- rate changes, new products, etc
    Reply from Jeff LaPointe
    May 11th, 2026 06:29 PM
    Chandra, I'm glad to hear that my responsiveness and attention to detail were helpful for you during the process. Keeping you informed about rate changes and new products is important to me, and I'm pleased it made a positive impact. If you...
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    Sara B
    Greenfield, MA
    Posted on May 3rd, 2026 02:38 PM
    Jeff was responsive, patient, knowledgeable and sturdy throughout this whole experience! No question felt too silly to ask, and his attentiveness made us feel confident in our choice to work with HMA! In this big scary world of mortgages, Jeff...
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    Reply from Jeff LaPointe
    May 11th, 2026 05:35 PM
    Sara, I appreciate your kind words about your experience with me at HMA Mortgage. I'm glad that my responsiveness and attentiveness helped make the mortgage process feel more manageable for you. If you have any more questions or need assistance...
    read more
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    Katharine W
    Northampton, MA
    Posted on May 1st, 2026 10:52 PM
    Jeff provided just the right amount of communication to let me know that everything was still on track without over communicating and burdening my inbox ✔️
    Reply from Jeff LaPointe
    May 11th, 2026 06:40 PM
    Katharine, I appreciate your feedback on the communication balance I provided. It's important to me that you felt informed without feeling overwhelmed, and I'm glad it worked well for you. If there's anything else you'd like to discuss or need...
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    Scott F
    Sandisfield, MA
    Posted on May 1st, 2026 12:15 PM
    Jeff was responsive, creative, and gave solid advice throughout. Truly a pleasure to deal with!
    Reply from Jeff LaPointe
    May 1st, 2026 01:42 PM
    Thank you so much for the kind words Scott. I was honored to be able to help you with this purchase - the home is spectacular and wish you many many years of enjoyment!
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    Anna S
    South Hadley, MA
    Posted on April 28th, 2026 12:08 PM
    Jeff was so great to work with. He communicated very well with me and always answered my questions without making me feel like an inconvenience. I would highly recommend working with Jeff and the rest of the HMA team.
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    Reply from Jeff LaPointe
    May 1st, 2026 01:43 PM
    Anna, the pleasure was all mine! It was great working with you and so happy to be able to help you get this done!
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    Nancy H
    Amherst, MA
    Posted on April 20th, 2026 01:13 PM
    Constant Communication
    Reply from Jeff LaPointe
    April 27th, 2026 01:13 PM
    Nancy, I'm thankful for your feedback on the constant communication. It's great to know that this aspect of my service was valuable to you. If there's anything else you need, please feel free to let me know.
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    About
    At HMA Mortgage we take pride in offering our clients a turn-key process. We communicate during every step of the loan process, so our realtor partners and customers are always aware of the status of their transaction. We follow up on referrals and provide feedback, so our realtor partners can be prompt and efficient in communication with their customers, same day. HMA Mortgage Partner Core Values: Integrity, Grit, Accountability, Service, Humility, and Speed of Response.
    Products & Services
    Mortgage Loan Officer
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    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS #696323
    Disclaimer
    © 2026 Affordable Mortgage Advisors, LLC dba HMA Mortgage. NMLS # 139164. Equal Housing Opportunity