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Jeff Hammel, Ruoff Mortgage
VP Branch Manager | NMLS# 162437 | Ruoff Mortgage ...
Additional Licenses: GA - 2169903 | KY - MC382803 | OH - MLO-OH.162437.
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their ho... Show More
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9 AM to 5 PM
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9 AM to 5 PM
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Reviews from Web
I was blessed to get connected with Jeff Hammel, Vanessa and team to help me get my refinance completed. I was coming to them after much time wasted elsewhere and they were extremely kind, fast and informative. The online application system...
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Reply from Owner
January 24th, 2026 12:44 AM
It's wonderful to hear that your refinancing experience was positive, Amy. I'm glad that our team's efficiency and communication met your expectations, especially given your extensive experience in the mortgage industry. It's great to know...
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Consistent contact
Reply from Jeff Hammel, Ruoff Mortgage
December 23rd, 2025 05:33 PM
Thank you for the kind review Desiree. I Appreciate you working with us as you did and I'm happy we were able to get you in a better position in the process.
Both our loan officer and underwriter were very easy to get a hold of to ask questions about big details as well as fine print. They made our refinancing process smooth and simple.
Reply from Jeff Hammel
December 16th, 2025 02:46 PM
I'm pleased to hear that the refinancing process went smoothly for you, Landon. Accessibility and clear communication are priorities, so it's great to know you found it easy to get in touch with us for all your questions. Thank you for placing...
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Communication was good. Helped with issues regarding payoff from current servicer.
Reply from Jeff Hammel, Ruoff Mortgage
December 1st, 2025 06:48 PM
Thank you Dean for taking the time to take our survey. We truly appreciate your feedback. Thank you for trusting Ruoff with your Refinance. If there is anything I can help with in the future, please do not hesitate to reach out.
Very friendly and easy to work with! Definitely going to recommend to everyone that is looking to purchase a home!
Reply from Owner
November 18th, 2025 01:20 PM
Thank you for the 5 star review Tyler. It was so much fun working with you and Megan. I couldn't be happier for you guys. Enjoy your new home.
Communication and Responsiveness was excellent!
Reply from Jeff Hammel, Ruoff Mortgage
November 18th, 2025 01:21 PM
Thank you for the 5 star review Tyler. You and Megan were absolutely awesome to work with. Congrats again on your new home.
The entire process from start to finish was greeted with comfort, knowledge, and no pressure. Between Jeff and ultimately Vanessa, the communication was next level. Calls returned after hours, text messages, emails. Vanessa specifically walked...
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Reply from Jeff Hammel, Ruoff Mortgage
November 14th, 2025 05:09 PM
Thank you for the 5 star review of our team Derek. You were great to work with. Both Vanessa and I were grateful to work with you. Please don't hesitate to reach out in the future.
Jeff was very helpful in answering all our questions and helping us through the refinance process.
Reply from Jeff Hammel, Ruoff Mortgage
November 14th, 2025 05:08 PM
Your feedback means a lot to me, Gabrielle. I'm glad I could assist you with your questions and guide you through the refinance process. If there's anything else I can help with in the future, don't hesitate to let me know. Thank you for choosing...
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Communication
Reply from Jeff Hammel, Ruoff Mortgage
November 5th, 2025 02:09 PM
Thank you for the 5 star Review Sophia. It was an absolute pleasure to help you guys with your first home.
Quick responses was good. Wish some messages were more clear from time to time.
Reply from Jeff Hammel, Ruoff Mortgage
October 28th, 2025 03:14 PM
Thank you Julian for the review. I'm sorry if communication was off a bit for us. I would love the opportunity for a call to see what we could have done differently for you guys? Please send me a time that would work for a quick call. tks
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About
Additional Licenses: GA - 2169903 | KY - MC382803 | OH - MLO-OH.162437.
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Medical Professional Mortgages
Fixed Rate Mortgages
Qualified Mortgage Pre-Approvals
Specialities
Mortgage Loans
Conventional Financing
VA Financing
FHA Financing
Investment Properties
2nd Home Properties
First Time Home Buyers
IHCDA
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Memberships
- NMLS Member
- Coyote Creek Golf Club
Addresses and Serving Areas
Primary Serving Area
Year Started
1993
Time Zone
Eastern Standard Time (EST)
Licenses
- GA - 2169903
- KY - MC382803
- OH - MLO-OH.162437
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Hobbies
- Avid Golfer
- Spending time with my Grandson
- Boating with Family and Friends
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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