Jeff Hammel, Ruoff Mortgage's Cover Image

Top 5%

Jeff Hammel, Ruoff Mortgage

Name: Ruoff Mortgage - North Fort Wayne
Address: 1110 East Dupont Road, Fort Wayne, Indiana, 46825
Telephone: +1-317-523-1887
Rating: 4.95

VP Branch Manager | NMLS# 162437 | Ruoff Mortgage ...

Ruoff Mortgage - North Fort Wayne

4.95

(114)

Mortgage

Mortgage Loan Officer

Contact Info

(317) 523-1887

Fort Wayne, IN

https://www.ruoff.com/jeffhammel

Location & Business Hours

Business Hours

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

Sat

closed

View All days

Search Reviews

Write a Review

4.95

(114)

Filter by Date

Range

Filter by Rating

Experience.com

4.93

(85)

Zillow

5.0

(1)

Google

5.0

(28)

Show All

Reset all filters

Overall it went ok. Felt like the underwriting got a little tedious and loan butler was not uploading docs. Also i couldn't see what you were asking for or receiving from my co borrower which made things difficult in the app.

Reply from Jeff Hammel, Ruoff Mortgage

February 10th, 2025 05:50 PM

Thank you for taking the time to review your experience, Lorinda. I appreciate your feedback and understand your concerns about the underwriting process and the functionality of the loan butler. I apologize if it caused any inconveniences....

I have worked with your group in the past, and was simple, easy to process, and quick turnaround time!!

Reply from Jeff Hammel, Ruoff Mortgage

February 10th, 2025 05:50 PM

Hi Diane, I'm thrilled to hear about your positive experience with us at Ruoff Mortgage. It's always our goal to make the process as simple and efficient as possible. Thank you for the stellar review and for choosing to work with us again....

Very very happy, went out of your way, and had patience for us to get our papers together, had plenty of understanding, went out of your way letting us know liberty insurance was going to drop us at the last minute, when I paid them for 3 years,...

Reply from Owner

July 8th, 2024 12:44 PM

I'm delighted to hear that you had such a positive experience, Roy2wilhite. It's always my priority to ensure the process is as smooth as possible for my clients, and I'm glad I could help you navigate the insurance issue. Thank you for your...

There were no complications. The service was excellent.

Communication was excellent whether by phone or email.

Reply from Jeff Hammel, Ruoff Mortgage

February 10th, 2025 05:50 PM

I greatly appreciate your positive feedback, Gerald. I'm thrilled to hear that you found the communication to be excellent, as we at Ruoff Mortgage always aim to keep our clients informed and updated. Your satisfaction is our top priority....

Commutation was good. The process too longer than expected!

Reply from Jeff Hammel, Ruoff Mortgage

February 10th, 2025 05:50 PM

I appreciate your feedback, Reva. I'm glad to hear that you were satisfied with our communication. I apologize if the process took longer than expected. At Ruoff Mortgage, we strive to provide the best service possible and your feedback helps...

Excellent appreciated the communication and helpful ways to make this happen.

Reply from Jeff Hammel, Ruoff Mortgage

February 10th, 2025 05:50 PM

I'm pleased to hear that you found our communication and assistance satisfactory, Donald. It's always our goal at Ruoff Mortgage to make the mortgage process as smooth and efficient as possible. Your feedback is appreciated and will help us...

Always responsive and proactive about all issues - including some bogus stuff on my credit report. I was kept updated and driving toward closing

Reply from Jeff Hammel, Ruoff Mortgage

February 10th, 2025 05:50 PM

Thank you, Michael, for taking the time to leave such a positive review. I'm glad to hear that you appreciated my responsiveness and proactive approach, especially when dealing with the challenges presented by your credit report. At Ruoff Mortgage,...

Everyone involved was nice to work with and knowledgeable. Thanks

Reply from Jeff Hammel, Ruoff Mortgage

February 10th, 2025 05:50 PM

I'm glad to hear that you had a positive experience with us at Ruoff Mortgage, Michelle. It was a pleasure working with you and your satisfaction is our top priority. Thank you for the 5-star rating and the kind review. It's feedback like yours...

91–100 of 114

About

Additional Licenses: GA - 2169903 | KY - MC382803 | OH - MLO-OH.162437. At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Down Payment Assistance

Conventional Home Loan

Home Renovation Loan

Mortgage Refinance

Medical Professional Mortgages

Fixed Rate Mortgages

Qualified Mortgage Pre-Approvals

Specialities

Mortgage Loans

Conventional Financing

VA Financing

FHA Financing

Investment Properties

2nd Home Properties

First Time Home Buyers

IHCDA

View All

Search Rank ScoreLearn More →

What is the Search Rank Score®?

Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.

Memberships

NMLS Member
Coyote Creek Golf Club

Addresses and Serving Areas

Primary Serving Area

Fort Wayne, IN

Year Started

1993

Time Zone

Eastern Standard Time (EST)

Licenses

GA - 2169903
KY - MC382803
OH - MLO-OH.162437

View All

Hobbies

Avid Golfer
Spending time with my Grandson
Boating with Family and Friends

Disclaimer

NMLS CONSUMER ACCESS

Licensing | Privacy | Contact Us