Jay Dao
Branch Manager
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Tues
8 AM to 5 PM
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
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Reviews from Web
I really appyhow Jay and Jeffrey worked mith me to make this work easier
Reply from Jay Dao
June 30th, 2026 03:36 PM
We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.
Jay waa super responsive and was able to inform us on the entire process and timeline. He made our first home purchase very pleasant!
Reply from Jay Dao
June 30th, 2026 03:36 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
Jay was amazing throughout the entire process. It was the first home purchase for my wife and I and he helped us through all the hurdles as a result of the seller. Really great work and a seamless process!! Hope this earns Jay a free lunch...
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Reply from Jay Dao
June 30th, 2026 03:36 PM
Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.
Jay Dao was very proactive with updates and very pleasant to work with. Not only provided great insight to our clients, but also his experience was able to provide various lending options and strategies for clients; they loved him. Look forward...
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Reply from Jay Dao
June 30th, 2026 03:36 PM
I'm thrilled to hear that you had such a positive experience working with me. It's great to know that the updates and insights were helpful, and I'm glad the clients appreciated the lending options and strategies. I look forward to working...
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Mr. Dak is very knowledgeable of the proces, abl to provide clarity to question, and gives excellent advice.
Reply from Jay Dao
June 30th, 2026 03:36 PM
We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.
What would have made it better would be better communication. I didn't hear from Jay or Michael during our closing process, only Albert. Albert was awesome. When we experienced hiccups (NAF personnel miscommunicating with one another and not...
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Reply from Jay Dao
June 30th, 2026 03:36 PM
Hi Daryn, I'm Jay Dao, and I want to sincerely apologize for the unsatisfactory experience you had with our service at New American Funding. I appreciate you taking the time to provide feedback, and I want to acknowledge the issues you've pointed...
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Everyone was helpful and nice. I did have to contact on somethings instead of getting the information sooner. Other than that, it is was a ok experience.
Reply from Jay Dao
June 30th, 2026 03:36 PM
Thank you, Steven, for the 5-star rating and for taking the time to share your experience with New American Funding. I appreciate your feedback and understand your point about timely communication. I will strive to improve this aspect moving...
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Everything was good
Reply from Jay Dao
June 30th, 2026 03:36 PM
I'm thrilled to hear you had a positive experience, Steven! It's crucial that our clients at New American Funding are satisfied with our service. Your 5-star rating means a lot to me. If you ever need assistance in the future, don't hesitate...
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jay and lisa we there for me the entire time!
Reply from Jay Dao
June 30th, 2026 03:36 PM
We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.
Jay is fantastic. We have worked with Jay on previous home loans. First time working with Miche. She was great. Both Michelle and Jay very easy to work with.
Reply from Jay Dao
June 30th, 2026 03:36 PM
We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.
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WCL is an Equal Housing Lender. As prohibited by federal law, we do not engage in business practices that discriminate based on race, color, religion, national origin, sex, marital status, age (provided you have the capacity to enter into a binding contract) because all or part of your income may be derived from any public assistance program, or because you have, in good faith, exercised any right under the Consumer Credit Protection Act. The federal agency that administers our compliance with these federal laws is the Federal Trade Commission, Equal Credit Opportunity, Washington, DC, 20580.
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