Jay Dao
Branch Manager
Location & Business Hours
Business Hours
Tues
8 AM to 5 PM
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
View All days
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
My loan process was smooth, quick and easy.
Reply from Jay Dao
June 30th, 2026 03:36 PM
We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.
Both Jay and Michael were extremely responsive and made it an easy process.
Reply from Jay Dao
June 30th, 2026 03:36 PM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...
read more
Superb communication and follow up!
Reply from Jay Dao
June 30th, 2026 03:36 PM
We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.
This is our 3rd refinance with Jay Dao. He is always great to work with.
Reply from Jay Dao
June 30th, 2026 03:36 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
Jay was kind, respectful, and extremely helpful throughout the entire process. He made things simple for me to understand. I will continue to contact Jay in the future for any mortgage needs. I will highly recommend him.
Reply from Jay Dao
June 30th, 2026 03:36 PM
We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.
Thank you!
Reply from Jay Dao
June 30th, 2026 03:36 PM
We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.
Everyone was extremely helpful and kind and responded to us very
Reply from Jay Dao
June 30th, 2026 03:36 PM
We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.
Jay was very easy to talk with answered all questions in a timely manner. We really appreciate
Reply from Jay Dao
June 30th, 2026 03:36 PM
We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.
Everyone I worked was so attentive to my needs and very knowledgeable. They made it a fast and easy process. I will recommend everyone I know to NAF
Reply from Jay Dao
June 30th, 2026 03:36 PM
I'm thrilled to hear that your experience with us was fast and easy. It was a pleasure assisting you, and I appreciate your recommendation to New American Funding.
Jay did a phenomenal job at educating and updating me throughout the whole refinance process. He always called and followed up with his emails. Never made any promises and was fully transparen. I had an amazing experience refinancing my mortgage...
read more
Reply from Jay Dao
June 30th, 2026 03:36 PM
I'm thrilled to hear that you had an amazing experience with your refinance process. It was my pleasure to assist and ensure you were well-informed every step of the way. Thank you for your kind words.
51–60 of 99
Products & Services
Mortgage Loan Officer
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Addresses and Serving Areas
Primary Serving Area
Time Zone
Pacific Standard Time (PST)
Disclaimer
WCL is an Equal Housing Lender. As prohibited by federal law, we do not engage in business practices that discriminate based on race, color, religion, national origin, sex, marital status, age (provided you have the capacity to enter into a binding contract) because all or part of your income may be derived from any public assistance program, or because you have, in good faith, exercised any right under the Consumer Credit Protection Act. The federal agency that administers our compliance with these federal laws is the Federal Trade Commission, Equal Credit Opportunity, Washington, DC, 20580.
Copyright ©
2026
West Capital Lending, Inc.
All Rights Reserved. | NMLS# 1566096 DRE# 02022356 -
NMLS Consumer Access (https://nmlsconsumeraccess.org)
https://westcapitallending.com/texas-complaint
https://westcapitallending.com/licensing