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New American Funding - Jay Christiano - Sales Manager in Staten Island, NY

New American Funding - Jay Christiano

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Sales Manager

4.71
(35)
Company Logo
New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integr...... Show More
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Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM(Open now)
Fri
9 AM to 5 PM
Overall Ratings
4.71
(35)
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Reviews from Web
  • 5.0
    Encompass
    C
    Christopher H B
    Taylors, SC
    Posted on September 13th, 2024 02:32 PM
    Jay Christiano! You could tell by his communicating with us that he was in control and working for us to have the best outcome possible!!
    Reply from Jay Christiano
    September 23rd, 2024 02:32 PM
    It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...
    read more
  • 5.0
    Encompass
    F
    Feyella S T
    Annapolis, MD
    Posted on September 4th, 2024 03:51 AM
    Jay made sure he communicated the status of my loan the entire way. He was professional and courteous and seemed genuinely interested in wanting to help. He kept me informed the entire time. Jay and his team made the process fast and simple....
    read more
    Reply from Jay Christiano
    September 14th, 2024 03:54 AM
    We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.
  • 5.0
    Encompass
    D
    Diana C R
    Vineland, NJ
    Posted on September 2nd, 2024 06:12 PM
    Jay Christiano has been an absolute gem when it comes to refinancing our home. We've worked with him on multiple occasions and have always been impressed by his efficiency, expertise, and personalized approach. Not only does Jay consistently...
    read more
    Reply from Jay Christiano
    September 12th, 2024 06:15 PM
    Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.
  • 4.0
    Encompass
    S
    Suzanne W
    New Castle, PA
    Posted on June 25th, 2026 08:06 AM
    Better communication within the departments
  • 5.0
    Encompass
    J
    James G C
    Elysburg, PA
    Posted on May 10th, 2026 03:56 PM
    the people involved, they were allk excellent.
    Reply from Jay Christiano
    May 20th, 2026 03:57 PM
    I'm happy to hear that you had a positive experience with everyone involved, James. Your satisfaction is important to me, and I'm grateful for your kind words. If you need anything else, please don't hesitate to reach out.
  • 5.0
    Encompass
    D
    Devin T
    Collingdale, PA
    Posted on March 23rd, 2026 02:04 PM
    Getting it closed.
    Reply from Jay Christiano
    April 2nd, 2026 02:05 PM
    I'm glad to hear that everything went smoothly and you were able to close. If you have any more questions or need further assistance, please feel free to reach out. Thank you for working with me at New American Funding.
  • 0.66
    Encompass
    V
    Veysel Y
    Teaneck, NJ
    Posted on February 19th, 2026 03:29 PM
    I was charged for mortgage insurance even though i put 20% down.
    Reply from New American Funding - Jay Christia...
    March 2nd, 2026 05:34 PM
    We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ********************* as we would like to address your concerns.
  • 4.5
    Encompass
    K
    Kenneth C
    Wickliffe, OH
    Posted on February 4th, 2026 05:48 PM
    Very professional every srep of the way
    Reply from Jay Christiano
    February 16th, 2026 03:21 PM
    Kenneth, your feedback means a lot to me. I'm pleased to know that you found my professionalism consistent throughout your experience. Should you have any further thoughts or need assistance, don't hesitate to get in touch.
  • 5.0
    Encompass
    S
    Samuel D B
    Monroe Township, NJ
    Posted on November 24th, 2025 05:01 AM
    patience good effort from Mr Jay Christiano
    Reply from Jay Christiano
    December 4th, 2025 09:09 PM
    Your feedback is much appreciated. I'm glad to hear that my efforts met your expectations. If you have any more thoughts or need further assistance, feel free to reach out. Thank you for choosing New American Funding.
  • 4.83
    Encompass
    G
    Gertrude S
    Brooklyn, NY
    Posted on November 17th, 2025 09:36 PM
    My experienced with New American Funding was effective, smooth, straightforward and organized. I dont normally do surveys, but i had to this time. My family and I would send Great Thanks to the team who worked hard to make sure the buyout/refinancing...
    read more
    Reply from Jay Christiano
    November 27th, 2025 09:38 PM
    Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
  • 10 of 35
    About
    New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Specialities
    Mortgage Lending
    Purchase
    Refinance
    Conventional Loan
    VA Loan
    FHA Loan
    Reverse Mortgage
    Construction Loan
    View All
    395
    /850
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    Addresses and Serving Areas

    Year Started

    2005

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS 44186
    Disclaimer
    NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
    NMLS ID#6606.
    Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
    Licensing