Jay Brown
Mortgage Sales Manager
Jay brings over 30 years of lending experience to the Home Loans team, serving the Lynchburg, VA region. He specializes in medical professional loan programs and construction lending, helping clients navigate the homebuying and building pro... Show More
Location & Business Hours
Business Hours
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24 hours(Open now)
Mon
24 hours
Tues
24 hours
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Reviews from Web
Jay was very responsive
Reply from Jay Brown
August 7th, 2026 02:43 PM
It was a pleasure helping with the financing of your beautiful new home at Smith Mountain Lake. Construction loans have a lot of moving parts, so I'm glad I could be responsive and help keep everything on track throughout the process. I appreciate...
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It felt like I was being asked for something new multiple times every day. I would have preferred a more streamlined experience. It was even disruptive at times to be asked for new or repeated things at random times across many days
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Reply from Atlantic Union Bank Home Loans
August 3rd, 2026 08:38 PM
Thank you for your feedback, Rachel. We understand that your experience did not align with your expectations and appreciate you taking the time to share your perspective. We recognize that customers may view aspects of the process differently,...
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Jay was very patient with us as first time buyers. He answered everyone of our questions and made us feel confident about the process.
Reply from Jay Brown
July 16th, 2026 01:47 AM
Thank you so much for your kind words! It was a pleasure working with you, and I'm grateful for the opportunity to be part of your first homebuying experience. I'm glad I could help answer your questions and make the process feel more comfortable...
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nothing to add
Reply from Jay Brown
July 16th, 2026 01:56 AM
Thank you for the review and for trusting me with your home purchase. I'm grateful for the opportunity to help and proud that we were able to reach clear to close in just 17 days for your 22 day closing timeline. Best wishes in your new home!...
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As I explained before, Jay Brown has great skills
in the mortgage business.. Thanks Jay !
Thomas
Reply from Atlantic Union Bank Home Loans
August 3rd, 2026 08:14 PM
Thank you for taking the time to share your feedback and for your kind words about Jay. We truly appreciate your recognition of his knowledge and expertise in the mortgage industry. Helping customers navigate the process with confidence is...
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Jay was wonderful to work with, he was always responsive and quick to answer our questions
Reply from Jay Brown
June 4th, 2026 12:26 PM
Thank you so much for the kind words. I’m grateful for the opportunity to work together and was glad I could be responsive and helpful throughout the process. I appreciate your trust and hope to connect again in the future!
Jay made the whole experience great. Answered all my questions and made the process easy
Reply from Jay Brown
June 2nd, 2026 07:27 PM
Thank you so much! I really appreciate the opportunity to work with you and am glad I could help make the process easy. Please don’t hesitate to reach out if you need anything.
Again, we were so stressed with another bank that we were working with nothing was working out their rules and regulations were very harsh and they would switch things up on us which was just wrong. We were recommended to Jay and he absolutely...
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Reply from Jay Brown
May 28th, 2026 03:32 PM
Thank you so much for the kind words and for trusting me with such an important process. I’m truly grateful for the opportunity to work with you and help turn things around. It means a lot to know my guidance and support made a positive difference....
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Jay Brown was very knowledgeable, patient and pleasant as he carefully walked me through the loan process. This made the entire endeavor seamless instead of cumbersome. I felt confident as he guided me all along the way. Thank you to Jay and...
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Reply from Jay Brown
May 9th, 2026 01:58 PM
Thank you for the kind review and for trusting me with your loan. I’m grateful for the opportunity to work with you and glad I could help make the process smooth and straightforward.
This was my first home. I learned so much about the process of buying a house. Jay Brown and the team did a great job on keeping my husband and I updated. I would recommend them to everyone.
Reply from Jay Brown
May 4th, 2026 05:08 PM
Yvonne- Thank you so much for sharing this, it truly means a lot to me. Being part of your first home purchase was an honor, and I'm so grateful you trusted our team during such an important milestone. Wishing you and Steve many happy memories...
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About
Jay brings over 30 years of lending experience to the Home Loans team, serving the Lynchburg, VA region. He specializes in medical professional loan programs and construction lending, helping clients navigate the homebuying and building process with confidence. Known for his integrity and customer-first approach, Jay is dedicated to providing responsive service and expert guidance. A Radford University graduate, he enjoys traveling with his wife, visiting his children in Richmond, and following college sports.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Home Renovation Loan
Construction Loan
Medical Professional Mortgages
USDA Loans
Non-QM
Cash-Out Refinances
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Memberships
- Board Member, Central Virginia Mortgage Bankers Association
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1996
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 521451
Awards
2026 President’s C...
Achievements
- 2025 President’s Club
Disclaimer
Atlantic Union Bank, located in Virginia and beyond, offers a wide range of financial solutions including checking accounts, savings accounts, business loans and more. Bank online or visit one of our conveniently located branches or ATMs today. Member FDIC. NMLS # 551889. ©2026 Atlantic Union Bank. All rights reserved.