James A Thom's Cover Image
James A Thom - Mortgage Expert | Conventional, Bank Statement & Investor Loans | NMLS #2118704 in Warren, OH

James A Thom

ClaimedPro

Mortgage Expert | Conventional, Bank Statement & I...

Company Logo
The Ohio State University
The Ohio State University
At Novus, we believe in fostering innovation and growth. Join us and be part 
of a dynamic team that’s transforming the mortgage landscape.
Company Logo
The Ohio State University
The Ohio State University
Location & Business Hours
Business Hours
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
View All days
Overall Ratings
Filter by Date
Range
Filter by Rating
5 Star
96%
4 Star
1%
3 Star
0%
2 Star
0%
1 Star
2%
Reviews from Web
  • Google
    N
    Nicole W
    Posted on December 13th, 2022 09:59 PM
    James is truly the best! My fiancé and I can’t say enough good things about him. He is super friendly, easy to work with, and always willing to answer calls, texts and emails without any hesitation. I would highly recommend working with James....
    read more
    Reply from Owner
    February 6th, 2023 12:30 AM
    We are delighted to hear that James was able to exceed your expectations. His friendly and easy-going personality, combined with his willingness to always be available to answer calls, texts, and emails, make him the perfect loan officer for...
    read more
  • Google
    J
    John E
    Posted on October 20th, 2022 07:01 PM
    James and his team made the process simple, fast and convenient. From application to closing, we always felt like we were in the know and communication was outstanding. They were always available for questions, even on weekends and after hours....
    read more
    Reply from Owner
    June 1st, 2023 05:01 PM
    Hi there! Thank you so much for taking the time to share your wonderful experience with us. We're thrilled to hear that James and our team provided you with a simple, fast, and convenient process from application to closing. We pride ourselves...
    read more
  • Google
    M
    Marlene H
    Posted on October 18th, 2022 10:33 PM
    James was phenomenal extremely helpful and professionalism throughout my whole process speaks for itself. James was always available to answer my calls and questions. We came across some obstacles for sure, but we got it done. I would highly...
    read more
  • Google
    M
    Marlene H
    Posted on October 18th, 2022 08:57 PM
    James was phenomenal extremely helpful and professionalism throughout my whole process speaks for itself. James was always available to answer my calls and questions. We came across some obstacles for sure, but we got it done. I would highly...
    read more
    Reply from Owner
    February 6th, 2023 12:24 AM
    Thank you so much for taking the time to leave us a review! We're thrilled to hear that James was such a great help to you and that you had a positive experience working with him and our team at Fairway Independent Mortgage. It's great to hear...
    read more
  • Google
    J
    Judith N
    Posted on October 18th, 2022 02:39 PM
    Professional, patient and very knowledgable of the process.
    Reply from Owner
    February 6th, 2023 12:34 AM
    Thank you for your kind words! We're thrilled to hear that James and his team provided you with professional, patient, and knowledgeable service. It's great to know that we were able to exceed your expectations with the home-buying process....
    read more
  • Google
    V
    Val W
    Posted on September 2nd, 2022 05:37 PM
    James was responsive, thorough, informative, and above all, patient with me through the whole process.
    Reply from Owner
    September 2nd, 2022 07:43 PM
    Hi Val! I am ecstatic that you had a great experience working with me. Thank you for leaving such a great review!
  • Google
    S
    S P
    Posted on August 23rd, 2022 07:14 PM
    James was very responsive and available to answer questions. He readily shared his insight on the market and helped me secure a mortgage package that I'm happy with. I'm already talking to some friends about working with James if they need...
    read more
    Reply from Owner
    February 6th, 2023 12:36 AM
    We're delighted to hear that your experience with our team member was positive and that he was able to provide you with the detail and information you needed. We strive to provide the best service and make the home buying process as stress-free...
    read more
  • Google
    A
    Alex P
    Posted on August 17th, 2022 09:06 PM
    One stop shop for all your mortgage needs. Excellent service, Great team, Very responsive, Knowledgeable staff above all they are on Top of their game. James and his team are simply incredible to work with! Not only will they help you with...
    read more
    Reply from Owner
    August 18th, 2022 01:17 PM
    Hi Alex! I’m so grateful for your feedback. Thanks for leaving a review and letting other folks know about your positive experience!
  • Google
    C
    Curtis B
    Posted on August 16th, 2022 05:11 PM
    The James Thom team made it extremely pain free to move from purchase decision to close. Highly recommend for first time home buyers looking to buy in the Boston area. The process was through, we were never left in the dark, we knew everything...
    read more
    Reply from Owner
    August 16th, 2022 07:13 PM
    Hi Curtis! I am ecstatic that you had a great experience working with me. Thank you for leaving such a great review!
  • Google
    K
    K R
    Posted on August 10th, 2022 05:10 PM
    James is hands down a very knowledgeable lender who responded fast to all my texts, calls, emails etc. I was able to communicate with him during the 7 days a week unlike other banks/lenders. He made our home purchasing experience a breeze and...
    read more
    Reply from Owner
    February 6th, 2023 12:39 AM
    We're thrilled to hear that James was able to make your home purchasing experience such a breeze! It's great to hear that James was able to explain everything in detail and provide such responsive communication. We're so happy that we could...
    read more
  • 51–60 of 85
    About
    At Novus, we believe in fostering innovation and growth. Join us and be part 
of a dynamic team that’s transforming the mortgage landscape.
    Products & Services
    Mortgage Lender
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Down Payment Assistance
    Conventional Home Loan
    Mortgage Refinance
    USDA Loans
    Cash-Out Refinances
    DSCR Loans
    Bank Statement Mortgages
    Specialities
    Helping clients avoid bad mortgage decisions and fix deals when needed
    First-Time Homebuyers - low-down payment loans like Fannie Mae HomeReady or Down Payment Assistance
    Self-Employed DSCR or bank statement loans
    New constriction loans
    What is the Search Rank Score®?
    Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
    Education
    • The Ohio State University
      Business Management
      Bachelor of Science in Business Administration (BSBA)
      Aug 2004 -May 2008
      The Ohio State University logo
    Positions
    • Fairway Home Mortgage - Branch Manager and Producing Loan Officer
      Jan 2nd, 2020 - Dec 10th, 2025
    Addresses and Serving Areas

    Year Started

    2019

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS #2118704
    Hobbies
    • Spending time with family
    • Fitness
    • Watching sports
    • View All
    Disclaimer
    Member FDIC. Equal Housing Lender. Novus Home Mortgage is a division of Ixonia Bank, NMLS #423065