

Jake Ott at CrossCountry Mortgage
Vice President of Lending | NMLS #911682

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Memphis, TN. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consideri... Show More
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Positive attitude from all affiliates involved. Almost always very prompt communication
Reply from Jake Ott at CrossCountry Mortgage
October 5th, 2026 04:28 PM
We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.
Jake Ott at CrossCountry Mortgage has received a review with 5 star rating from Mary A B O
I work closely with Jake to get things done. He is respomsive and on top of things. He understands the job and what it takes to get it to closed.
The whole process! Communication was spot on!
Reply from Jake Ott at CrossCountry Mortgage
October 5th, 2026 04:28 PM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...
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Awesome experience!!!
Excellent response time. Super professional and friendly. Great experience!!!
Reply from Jake Ott at CrossCountry Mortgage
October 5th, 2026 04:28 PM
I'm thrilled to hear that you had a great experience, Stephen. It was a pleasure assisting you, and I appreciate your kind words about my response time and professionalism.
Jake Ott at CrossCountry Mortgage has received a review with 5 star rating from Josh C
Best experience ever! Jake and his team did amazing! It was a very seamless process and they kept me up to date and really helped us throughout every step of the process
Reply from Jake Ott at CrossCountry Mortgage
October 5th, 2026 04:28 PM
I'm thrilled to hear that you had the best experience, Joshua. My team and I are delighted that you found the process seamless and well-coordinated. Keeping you informed and supported every step of the way was our priority. Thank you for choosing...
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Jake is very easy to work with and attentive to your needs!
Reply from Jake Ott at CrossCountry Mortgage
October 5th, 2026 04:28 PM
It was such a pleasure working with you again, Sarah Beth! Thank you for the kind words!
He is with youo every step of the way making sure things are on track, communication is great and service as well.
Reply from Jake Ott at CrossCountry Mortgage
October 5th, 2026 04:28 PM
Thank you so much! you make my job a pleasure and easy:)
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Memphis, TN. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #911682 | Branch NMLS #1973132
Products & Services
Mortgage Broker
Mortgage Refinance
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Year Started
2026
Time Zone
Pacific Standard Time (PST)
Licenses
- 911682
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095