

Jake Ott at CrossCountry Mortgage
Vice President of Lending | NMLS #911682

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Memphis, TN. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consideri... Show More
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Everything! From the beginning to the end!
Reply from Jake Ott at CrossCountry Mortgage
October 5th, 2026 04:28 PM
We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.
Jake Ott at CrossCountry Mortgage has received a review with 5 star rating from Kayley H
Reply from Jake Ott at CrossCountry Mortgage
August 12th, 2025 09:37 PM
Thank you Kaylee!
Jake Ott was very informative from the beginning and would take the time explain things when I didn't feel like I fully understood it.
Reply from Jake Ott at CrossCountry Mortgage
October 5th, 2026 04:28 PM
We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.
Jake Ott and the Clear to Close team at New American Funding were extremely helpful with buying my new house. My first experience with a different lender years ago left me skeptical and cautious, but I have a whole new perspective on the loan...
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Reply from Jake Ott at CrossCountry Mortgage
August 12th, 2025 09:39 PM
Thank you so much, Matthew! It was a privilege to assist you with the purchase of your new home! It's a beauty for memory making and will be a great investment vehicle for you and your family for years to come!
I loved how the whole team was a part of the loan process every step of the way. They let nothing slip through the cracks. I felt reassured that I was kept on the track to closing the entire time and nothing came as a surprise. Jake Ott is...
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Reply from Jake Ott at CrossCountry Mortgage
October 5th, 2026 04:28 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
Jake Ott at CrossCountry Mortgage has received a review with 5 star rating from Al G
Reply from Jake Ott at CrossCountry Mortgage
August 12th, 2025 09:40 PM
Thank you, Al!
beginning the process to the end of the process, the team did a really great job!
Reply from Jake Ott at CrossCountry Mortgage
October 5th, 2026 04:28 PM
We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.
Jake is great and he's super duper knowledgable!
Reply from Jake Ott at CrossCountry Mortgage
October 5th, 2026 04:28 PM
We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.
Even in a different state from the transaction, Jake still made the process super smooth and easy.
Reply from Jake Ott at CrossCountry Mortgage
October 5th, 2026 04:28 PM
Thanks for the kind words, Robin! It was a pleasure and privilege to help you relocate from CA to LA. so happy you found the right home and are on track for your longer term financial goals!
Jake is top notch. Always professional and on top of everything. We closed our loan in 2 weeks and we couldn’t have been happier! I would recommend Jake Ott to everyone!
Reply from Jake Ott at CrossCountry Mortgage
August 13th, 2025 02:53 PM
Thanks Robin! huge compliment coming from a seasoned homebuyer like yourself! Really appreciate the kind words! We've got your strike rate logged and will notify you when a refinance will make sense and be ready for your next home! Thanks again!...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Memphis, TN. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #911682 | Branch NMLS #1973132
Products & Services
Mortgage Broker
Mortgage Refinance
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Year Started
2026
Time Zone
Pacific Standard Time (PST)
Licenses
- 911682
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095