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Jake Basinger - Senior Mortgage Specialist in Plano, TX

Jake Basinger

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Senior Mortgage Specialist

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Since 2003, we have been originating mortgages and helping homeowners secure smart financing solutions with confidence. What started as a commitment to doing lending the right way has grown into a team of experienced professionals united by... Show More
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Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Overall Ratings
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5 Star
77%
4 Star
20%
3 Star
1%
2 Star
1%
1 Star
0%
Reviews from Web
  • Encompass
    M
    Michael K
    OLD BRIDGE, NJ
    Posted on March 29th, 2026 01:22 PM
    Jake was great. He was not overly pushy and explained everything in detail.
    Reply from Jake Basinger
    April 6th, 2026 02:28 PM
    Thank you for the 5-Star review. If you need anything, feel free to give us a call.
  • Encompass
    D
    David N
    CLAYTON, IN
    Posted on March 23rd, 2026 07:59 AM
    not selling the loan or letting another to service the loan.
    Reply from Jake Basinger
    March 30th, 2026 03:24 PM
    Thank you for your response. If there is anything we can do to improve our offering, please let us know.
  • Encompass
    P
    Patricia L H
    Medford, OR
    Posted on March 20th, 2026 11:39 PM
    I got my loan
    Reply from Jake Basinger
    March 30th, 2026 06:25 PM
    I enjoyed working with you. Thanks for the great feedback.
  • Encompass
    L
    Linda C
    CLIFTON, NJ
    Posted on March 20th, 2026 11:26 AM
    From the beginning, the loan process was simple and easy . Jacob in particular was very helpful and made the whole experience pleasant.
    Reply from Jake Basinger
    March 27th, 2026 04:32 PM
    I enjoyed working with you. Thanks for the great feedback.
  • Encompass
    C
    Catherine B T
    NASHVILLE, TN
    Posted on March 19th, 2026 04:52 PM
    I was happy the way things turn out
    Reply from Jake Basinger
    March 26th, 2026 04:53 PM
    Thank you for your feedback. Please feel free to connect with us to help us improve our services.
  • Encompass
    M
    Mark A
    Harrisburg, PA
    Posted on March 9th, 2026 11:35 AM
    Customer service was excellent. Alex and Jake were very friendly as well.
    Reply from Jake Basinger
    March 16th, 2026 06:19 PM
    Thank you for your feedback. Please feel free to connect with us to help us improve our services.
  • Encompass
    M
    Michele C S
    LEXINGTON, TN
    Posted on March 8th, 2026 02:52 PM
    I had a great refinance experience thanks to Jake B, senior mortgage specialis. He was available for questions & concerns when I needed answers & that, by itself, reasoured me & made for a great experience.
    Reply from Jake Basinger
    March 16th, 2026 02:00 PM
    Thank you for the 5-Star review. If you need anything, feel free to give us a call.
  • Encompass
    T
    Teresa L T
    OCEAN VIEW, NJ
    Posted on March 3rd, 2026 07:13 PM
    and everyone else I had to deal with on the phone with the DocuSign downloading my paperwork. Everybody was just extremely patient. I'm not good on the computer and I really appreciate that. It means a lot anyway with great customer service....
    read more
    Reply from Jake Basinger
    March 10th, 2026 07:14 PM
    Thank you for the 5-Star review. If you need anything, feel free to give us a call.
  • Encompass
    R
    Robert J B
    NEW CASTLE, PA
    Posted on February 25th, 2026 08:46 PM
    Communication was transparent and steps were explained in detail. No guessing.
    Reply from Jake Basinger
    March 4th, 2026 08:47 PM
    It was great working with you. Thanks again for putting your trust in us.
  • Encompass
    O
    Othelia H
    SICKLERVILLE, NJ
    Posted on February 14th, 2026 01:42 AM
    I needed help with computer and Jake was very helpful. He was patient and courteous. I wished he would have explained more detail about what the process was with each step although he moved the overall process smoothly. I never experienced...
    read more
    Reply from Jake Basinger
    February 23rd, 2026 02:17 PM
    Thank you for your response. If there is anything we can do to improve our offering, please let us know.
  • 31–40 of 75
    About
    Since 2003, we have been originating mortgages and helping homeowners secure smart financing solutions with confidence. What started as a commitment to doing lending the right way has grown into a team of experienced professionals united by one goal: delivering an exceptional customer experience. We have built a process that is fast, transparent, and easy to understand, ensuring clarity and confidence at every step. The result is lasting relationships built on trust, performance, and consistency.
    Products & Services
    Mortgage Loan Officer
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    Disclaimer
    GoodLeap, LLC. 8781 Sierra College, Roseville, CA 95661, 844-227-2489, NMLS #30336. www.nmlsconsumeraccess.com. Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act License #4170047. Arizona Mortgage Banker License #0935960. Nevada –Nevada Mortgage Company License #4260. Oregon –Oregon Mortgage Lender License #ML-3256. Texas –Texas SML Residential Mortgage Loan Servicer Registration NMLS# 30336, Mortgage Banker Registration NMLS# 30336. Washington –LLC NMLS ID #30336 Washington Consumer Loan Company License #CL-30336. Florida- Florida Mortgage Lender Servicer License # MLD898. Colorado –Regulated by the Division of Real Estate. Mortgage Company Registration. Alabama -Alabama Consumer Credit License #22277. Idaho –Idaho Mortgage Broker/Lender License # MLB-8279. For a list of additional approved states we are licensed in see https://goodleap.com/licenses.