Jael Zelada

Name: Southwest Funding Rockwall, TX
Address: 1650 John King Blvd Suite A, Rockwall, Texas, 75032
Telephone: +1-214-475-9980
Rating: 4.83

Branch Manager | NMLS# 1230084

Southwest Funding Rockwall, TX

4.83

(154)

Mortgage

Mortgage Loan Officer

Contact Info

(214) 475-9980

Rockwall, TX

www.southwestfunding.com/jzelada

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4.83

(154)

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What made my experience great is that the communication between me and Jael were very constant and if I had any questions or doubts she was always there with a response!

Reply from Jael Zelada

April 14th, 2026 03:01 PM

Natalie, I'm happy to hear that the constant communication and responsiveness contributed to a great experience for you. It's important to me to be there for any questions or doubts you may have. If you need further assistance, I'm always here...

I have been having a hard time with my pervious lenders to help me out when it came to the program my house was under. Jael was knowlegable and quick to get all the informartion she needed in oder to help me close on my house. She was also...

Reply from Jael Zelada

April 13th, 2026 01:16 PM

Madeline, I'm pleased to hear that my knowledge and timely assistance made a positive impact during your home closing process. It's important to me to provide clear information and support, treating everyone with the care and respect they deserve....

Team work make it so great and smooth thanks again for your excellent service

Reply from Jael Zelada

April 9th, 2026 02:10 PM

We hope we'll have the opportunity to serve you again and deliver exceptional services.

Very nice people

Reply from Jael Zelada

April 6th, 2026 02:35 PM

Thank you for your feedback. Please feel free to connect with us to help us improve our services.

Jael was extremely knowledgeable and made me feel secure . she was always available. 10/10 experience

Reply from Jael Zelada

April 6th, 2026 07:41 PM

Pedro, I'm delighted to hear that you felt secure and benefited from my knowledge throughout the process. Being available to assist you is a priority for me, and knowing it made a difference in your experience is very rewarding. Should you...

Jael is awesome! Always communicating with myself (the agent) and the client, which is so appreciated. She kept us in the loop during every step of the process and is very professional.

Reply from Jael Zelada

April 6th, 2026 06:45 PM

Thank you for your kind words, Rana. I'm glad to know that my communication and professionalism stood out during the process. Keeping both you and the client informed is something I prioritize. If there's anything more I can do in the future,...

We appreciate Jael's help and guidance throughout this process. She was always very cordial and helpful. We are grateful to have been able to work together.

Reply from Jael Zelada

March 17th, 2026 02:39 PM

Rubi, it was a pleasure to assist you. I'm glad I could provide the help and guidance you needed during the process. If there's anything else I can do for you in the future, please feel free to reach out.

On time closing and the follow up with client was fantastic

Reply from Jael Zelada

March 16th, 2026 07:14 PM

I'm pleased to hear that the closing went smoothly and that the follow-up met your expectations, Gibran. It's important to me that everything is handled efficiently. If you ever have any further questions or need assistance, don't hesitate...

Jael fue una gran ayuda en todo el proceso siempre estuvo informadome de todo y respondiendo cada duda que tenía.

Reply from Jael Zelada

March 13th, 2026 03:35 PM

Digno, I'm glad to hear that I could assist you throughout the process and provide the information you needed. It's important to me that all your questions are addressed. If there's anything else you need in the future, feel free to get in...

Jael has been great to work with! Her comminication skills makes every client feel comfortable with her and the process of buying a house.

Reply from Jael Zelada

March 2nd, 2026 06:11 PM

I'm grateful for your feedback, Marcela. Making sure clients feel comfortable through clear communication is a top priority for me. If you have any other questions or need support in the future, please don't hesitate to reach out.