

Jacqui Farrell
Retail Branch Manager | NMLS ID# 1142884

Planet supports homeowners and real estate investors at every stage of the homeownership journey: from buying and financing a home to managing it over time. With expertise across mortgage lending, servicing, and related services, Planet hel... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Communication and great customer service with support.
Jacqui is fantastic, as is Michelle Crain—very friendly and excellent around-the-clock service.
Jacqui is very knowledgeable so she easily coached us the process. She's very thorough. She made sure we weren't missing anything or she wasn't missing anything. Honest, and she puts her clients first. She did great work for us.
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Jacqui remained in contact with us, every step of the way. She went over and beyond with assisting us with our closing and her service was A1!
From start to finis, excellent communicatio!!
Always explained things in a timely manner . If not sure the answer to my question always willing to do the fact checking
Everyone work together and the support in the circle was unbelievable and I was grateful bless you all and a special thanks to Ms Jackie I truly would work with you again and your assistant Miss Michelle everyone was wonderful in the part that...
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She is epitome of professional!!!!!
Ms.J treated us like family instead of a client she made everything so easy and explained that we had a great experience in refinancing our home she is the GOAT
There was full communication and quick results. Mrs. Farrell and her staff was professional, detailed, helpful and concerned about my process .
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About
Planet supports homeowners and real estate investors at every stage of the homeownership journey: from buying and financing a home to managing it over time. With expertise across mortgage lending, servicing, and related services, Planet helps make complex decisions feel clear and manageable. Guided by its commitments to empathy, expertise, responsiveness, and certainty, Planet delivers on its promise to help people move forward with confidence and get them home.
Products & Services
Mortgage Loan Officer
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Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID# 1142884
Disclaimer
Equal Housing Lender. © 2026 Planet Home, a DBA of Planet Home Lending, LLC | 321 Research Parkway, Suite 303, Meriden, CT 06450 (203) 265-5090 | NMLS ID# 17022 | For licensing information, go to: www.nmlsconsumeraccess.org | AZ Mtg. Banker Lic. MB-0929069; Licensed by The Department of Financial Protection and Innovation under the CA Residential Mtg. Lending Act Lic #: 4130947; IL Residential Mtg.; Licensed by the NH Banking Dept.; Licensed by the NJ Dept. of Banking and Insurance; OH Mortgage Broker Act Mtg.; Rhode Island Licensed Lender; TX location 5020 Riverside Dr, Suite 300, Irving, TX 75039; Licensed Mortgage Banker—NYS Department of Financial Services—NY location 265 Broadhollow Rd, Suite 100, Melville, NY 11747; MA Mortgage Lender License # ML 17022. This is not a loan approval or commitment to lend, applications are subject to full review and approval, other terms and conditions may apply. This is an advertisement. Nothing in this advertisement should be construed as an endorsement or recommendation of services of any other entities or persons shown. The DBA “Planet Home” is not authorized for use in the following states and territory: WY.