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Jackson Thomas at CrossCountry Mortgage
Loan Officer and Branch Manager | NMLS #1190420

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Dallas, TX. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considerin... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM(Open now)
Sat
closed
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Reviews from Web
Tequilla is absolutely AMAZING!!!!!!! She and the title team got our loan closed when literally everyone thought it was impossible Very very proud to be a CCM client
Reply from Jackson Thomas at CrossCountry Mort...
December 18th, 2025 06:23 PM
David, I'm very pleased to hear that your experience with Tequilla and the title team was so positive! Their dedication to closing your loan, even when it seemed challenging, truly shows their commitment to our clients. It's great to have you...
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@tequilla I wish I could convey in words here what your efforts meant to our family on our home mortgage. Your efforts were nothing short of MIRACULOUS!!!!!!!! Thank you for getting us closed early before the holidays because we now get to...
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Reply from Owner
December 18th, 2025 06:22 PM
David, it's wonderful to hear how much our efforts impacted your family's home mortgage journey! I'm truly pleased that we could get everything closed early and ease some stress before the holidays. Exceeding your expectations was a meaningful...
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Thank you so much to the entire team!! Our simple refinance had a few issues, but everyone jumped in and solved the problem!! Thank you Tequilla for helping us!!
Reply from Owner
December 18th, 2025 06:21 PM
Jennifer, I'm glad to hear that we could assist you through the refinancing process! It's always a team effort to make sure any issues are resolved promptly. Your appreciation for Tequilla and the team truly means a lot. Thank you for choosing...
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Very helpful a caring team. Everyone is so caring and for most is there to explain and resolve any issue in a timely manner. Great team players are strongly recommend this group in financing any home buying. Jennifer Lofton was a great asset...
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Reply from Owner
December 18th, 2025 06:21 PM
Patrice, I'm grateful for your thoughtful feedback! It's heartening to know that you found the support from everyone involved to be caring and attentive. Ensuring that issues are resolved effectively and in a timely manner is always a focus...
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Wonderful and personal service
Helped is understand the process
Very accommodating with changes
Jennifer was also awesome
Reply from Jackson Thomas at CrossCountry Mort...
December 9th, 2025 02:34 PM
Michael, I'm pleased to hear that you found the service both wonderful and personal! It's important to me that you felt supported throughout your mortgage financing journey. I'll be sure to pass on your compliments to Jennifer as well. Thank...
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I sincerely appreciated the attention to detail, sense of urgency and great customer service.
Reply from Owner
December 9th, 2025 02:30 PM
Lee, I'm grateful for your feedback! I'm pleased you had a positive experience with your mortgage financing. Thank you for taking the time to share your thoughts!
I sincerely appreciated the attential to detail, sense of urgency and great customer service.
Reply from Jackson Thomas at CrossCountry Mort...
December 8th, 2025 06:32 PM
Lee, I appreciate your feedback and am glad to hear that the attention to detail, urgency, and customer service met your expectations! Providing these elements is important to me in ensuring a positive experience for you. Thank you for the...
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As always you and your team worked hard to close in a short time frame with Thanksgiving Weekend taking up some of your days!
Thank you,
Gayle
Reply from Jackson Thomas at CrossCountry Mort...
December 8th, 2025 03:32 PM
I'm grateful for your appreciation, Gayle! Managing to close within a tight schedule, especially around Thanksgiving, is something I strive for, and I'm glad it worked out smoothly. Thank you for trusting me and my team!
**Outstanding customer service.** These are possibly the most patient people ooh the history of people. For me, house buying is not a pleasant process - Jennifer, Jackson, Ryan and the whole team made it that much easier. On top of ease, these...
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Reply from Owner
December 20th, 2025 03:12 PM
thank you for such a thoughtful and generous review 🍻🏡 Buying a home can absolutely feel overwhelming, so hearing that our team helped make it easier truly means the world to us. Jennifer, Ryan, and the whole crew poured their hearts into...
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Jackson and his team were extremely communicative throughout the entire process which gave me a great peace of mind.
Reply from Jackson Thomas at CrossCountry Mort...
December 5th, 2025 07:07 PM
Erin, I'm glad to hear that the communication throughout the process provided you with peace of mind. Ensuring clear and consistent communication is important to me and knowing it made a positive impact on your experience is gratifying. Thank...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Dallas, TX. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #1190420 | Branch NMLS #2356343
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Memberships
- Baylor University Alumni Association
- Texas Mortgage Bankers Association
- Dallas Mortgage Bankers Association
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2003
Time Zone
Central Standard Time (CST)
Licenses
- 1190420
Achievements
- Top 1% Mortgage Originator In America Award 2017-20223
Hobbies
- Travel
- OneWheel
- Surfing, Foiling, E-Foiling
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Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095