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Jackson Thomas at CrossCountry Mortgage
Loan Officer and Branch Manager | NMLS #1190420

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Dallas, TX. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considerin... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM(Open now)
Sat
closed
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Reviews from Web
Jackson went above and beyond and made a complex transaction successful . Will partner with him again!
Reply from Jackson Thomas at CrossCountry Mort...
February 20th, 2026 06:49 PM
Thank you so much for the kind words, Laura! I’m glad we were able to navigate the complexities and get everything across the finish line successfully. I truly appreciate your trust and partnership, and I look forward to working together again...
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I was the seller's agent in a transaction and Cross Country was the buyer's lender. It was my first experience with Cross Country and I was very impressed with the communication and being kept up to date throughout the transaction. It closed...
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Reply from Owner
February 20th, 2026 06:28 PM
Thank you for sharing your experience, Jonna, that truly means a lot. I’m glad our communication and updates throughout the transaction stood out to you, and that we were able to get the buyer approved and cleared to close ahead of schedule....
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communication, the video update
Reply from Jackson Thomas at CrossCountry Mort...
February 20th, 2026 06:22 PM
Jonna, thank you so much for your kind review. I’m glad the communication and video updates were helpful and kept everything clear along the way. It was a pleasure working with you, and I’m always here if you need anything in the future.
Jackson was great through the whole transaction. I love the updates he gives to both the clients and agents on both sides. Everything was seamless. Thank you for your great service.
Reply from Jackson Thomas at CrossCountry Mort...
February 20th, 2026 06:16 PM
Meredith, thank you so much for the kind words! I’m really glad the updates and communication throughout the transaction made a difference. Keeping both clients and agents informed is something I take seriously, so it means a lot to hear that...
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Jackson made our mortgage experience great by taking the time to explain all our options and working in a timely manner. Couldn't have asked for a better Lender.
Reply from Jackson Thomas at CrossCountry Mort...
February 20th, 2026 05:59 PM
Thank you so much for the kind words, Kimberly! I’m really glad I could help make your mortgage experience a great one. Taking the time to walk through all your options and keeping things moving is always my goal.
Jackson keeps the seller informed every step of the way.
Reply from Jackson Thomas at CrossCountry Mort...
February 9th, 2026 03:19 PM
Leona, thank you so much! I'm glad to hear that you had a positive experience working with our team. Keeping everyone in the loop is always top priority for us, I'm extremely honored to have worked with you. Please feel free to reach out if...
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The connection was good and agents worked on my behalf .
Reply from Jackson Thomas at CrossCountry Mort...
February 9th, 2026 11:25 AM
Thank you for taking the time to share your experience, Marilyn. I'm so happy to hear that. Heather and I are so honored you chose to work with us and wish you many happy memories in your new home!
Working with Jackson was an outstanding experience from start to finish. They were extremely knowledgeable, responsive, and patient throughout the entire home buying process. Every question we had was answered clearly and quickly, which helped...
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Reply from Jackson Thomas at CrossCountry Mort...
February 4th, 2026 09:53 PM
Thank you so much for the kind words, Carl! I’m truly grateful for the opportunity to support you through such an important milestone. It means a lot to hear that my knowledge and responsiveness helped make the process smoother and less stressful...
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Jackson is a man of integrity and highly experienced person
Reply from Jackson Thomas at CrossCountry Mort...
January 19th, 2026 02:50 PM
Imran, thank you so much for the kind words. I truly appreciate you taking the time to share your experience. It means a lot to know that my integrity and experience came through, and I’m grateful for the trust you placed in me and the team....
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Jackson and Jennifer did an excellent job working with me on my first home loan. I had lots of questions and they were very patient, knowledgeable, and adaptable to my situation. They were always quick to respond and went above and beyond to...
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Reply from Jackson Thomas at CrossCountry Mort...
January 12th, 2026 03:56 PM
Chad, I’m so glad to hear your first home loan experience went smoothly. It was a pleasure working with you, and I’m happy that Jennifer and I could be there to answer your questions along the way. Keeping everything on track was important...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Dallas, TX. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #1190420 | Branch NMLS #2356343
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Memberships
- Baylor University Alumni Association
- Texas Mortgage Bankers Association
- Dallas Mortgage Bankers Association
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2003
Time Zone
Central Standard Time (CST)
Licenses
- 1190420
Achievements
- Top 1% Mortgage Originator In America Award 2017-20223
Hobbies
- Travel
- OneWheel
- Surfing, Foiling, E-Foiling
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Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095