Top 5%
Jackson Thomas at CrossCountry Mortgage
Loan Officer and Branch Manager | NMLS #1190420
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Dallas, TX. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considerin... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
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Reviews from Web
Jackson Thomas at CrossCountry Mortgage has received a review with 5 star rating from Caitlin F
Reply from Owner
June 7th, 2024 01:24 PM
I'm thrilled to hear that your experience was a positive one, Caitlin! Your 5-star rating is greatly appreciated. It's always my goal to provide top-notch service. Thanks again!
The entire team was extremely thorough about explaining the process and walking me through each step. The communication was extremely appreciated and loved how quickly everyone got back to me (even on holidays)!Thank you to the entire team!...
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Reply from Jackson Thomas at CrossCountry Mort...
June 7th, 2024 01:26 PM
So pleased to hear that you found the process comprehensive and the communication prompt, Caitlin! My team aims to provide the best service, even on holidays! Your feedback is very much appreciated. Thanks for choosing us and for the fantastic...
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Thanks Jackson!
Reply from Jackson Thomas at CrossCountry Mort...
June 3rd, 2024 06:38 PM
I'm thrilled to hear you had a positive experience, Juliet! Your satisfaction is my top priority, so it's great to know I was able to assist you effectively. Thanks again!
Jackson Thomas at CrossCountry Mortgage has received a review with 5 star rating from Ashlee G
Reply from Owner
June 3rd, 2024 06:36 PM
I'm delighted to see that you rated our service 5 stars, Ashlee! It's always my goal to provide the best possible service. Thank you for your trust and support. Thanks!
Jackson and team were very helpful and communicative throughout the entire process; we really appreciated them!
Reply from Jackson Thomas
June 8th, 2024 12:12 AM
I'm thrilled to hear that you found our communication and assistance helpful throughout the process, Michael. Receiving feedback like yours makes our work here at CrossCountry Mortgage, LLC truly rewarding. Thank you for the high rating of...
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Jackson, Kayla, and Tony. Thank you. 21(ish) days start to closed. #mindblown Jackson excellent communication. Proactive, transparent, early and often. Tony brilliant support while Jackson was OOO. You made sure we never missed a beat! Kayla!!...
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Reply from Owner
May 30th, 2024 12:00 AM
Your words are truly heartwarming, Steve! I'm thrilled to hear that my team was able to make the process quick and smooth for you. It's incredibly fulfilling to know that our efforts to maintain excellent communication, proactive service, and...
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Your team was great in every aspect of the process and communicated with me every step and when I got worried, you guys were there to calm me down and reassure me that everything was okay.
Reply from Owner
May 30th, 2024 12:00 AM
Thank you so much for the five-star review, Reginald. It was a pleasure to work with you. Our team is always here to provide guidance, reassurance, and clear communication throughout the mortgage process. We aim to make each step as stress-free...
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Because the client's financial information is personal, I let the professional lender handle this. I was not made aware of some of the communication and requests that were made to my client that they felt were repetitive, invasive, and improper....
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Reply from Jackson Thomas
June 5th, 2024 04:45 PM
Thanks so much for sharing your thoughts with us! We're always eager to hear from you and would love to connect further to learn how we can enhance our services. Please reach out at your convenience!
Excellent communication and follow up !
Reply from Jackson Thomas
May 31st, 2024 08:34 PM
I'm thrilled to hear that you found my communication and follow-up satisfactory, Vivien. It's my top priority to ensure a smooth and communicative mortgage experience at CrossCountry Mortgage, LLC. Your positive feedback and 5-star rating are...
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Jackson Thomas at CrossCountry Mortgage has received a review with 5 star rating from Melissa D
Reply from Owner
May 28th, 2024 04:03 PM
I am thrilled to hear that you had a satisfying experience, Melissa! Thanks!
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Dallas, TX. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #1190420 | Branch NMLS #2356343
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Memberships
- Baylor University Alumni Association
- Texas Mortgage Bankers Association
- Dallas Mortgage Bankers Association
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2003
Time Zone
Central Standard Time (CST)
Licenses
- 1190420
Achievements
- Top 1% Mortgage Originator In America Award 2017-20223
Hobbies
- Travel
- OneWheel
- Surfing, Foiling, E-Foiling
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Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095