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Jackson Thomas at CrossCountry Mortgage - Loan Officer and Branch Manager | NMLS #1190420 in Dallas, TX
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Jackson Thomas at CrossCountry Mortgage

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Loan Officer and Branch Manager | NMLS #1190420

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Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Dallas, TX. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considerin... Show More
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Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
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Overall Ratings
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5 Star
99%
4 Star
1%
3 Star
0%
2 Star
0%
1 Star
0%
Reviews from Web
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    Letta B
    Fort Worth, TX
    Posted on July 19th, 2024 01:06 AM
    Jackson kept me upgraded and expedited the file so we hit the closing date.
    Reply from Jackson Thomas at CrossCountry Mort...
    July 19th, 2024 01:05 PM
    I'm thrilled to hear that you had a positive experience, Letta! Making sure all parties of the mortgage process are informed and up-to-speed at all times is of utmost importance to me. I'm glad we were able to expedite your closing and hit...
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    Brynn R
    Garland, TX
    Posted on July 17th, 2024 06:46 PM
    Jackson and Team keep the client and agent informed every step of the way, and I have complete confidence that we will close on time or even early!
    Reply from Jackson Thomas at CrossCountry Mort...
    July 17th, 2024 07:37 PM
    I'm thrilled to hear such positive feedback, Brynn! Your confidence in our ability to deliver timely services is greatly appreciated. It's our top priority to keep our clients and agents well informed at every step. Thank you for taking the...
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    Emmanuella M
    Posted on July 9th, 2024 11:05 PM
    Jackson Thomas at CrossCountry Mortgage has received a review with 5 star rating from Emmanuella M
    Reply from Owner
    July 10th, 2024 04:21 PM
    Thank you so much, Emmanuella, for your 5-star rating! Your feedback is greatly appreciated. We strive to provide the best service possible and I am thrilled to hear that you had a positive experience. Thanks!
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    Emmanuella M
    Crowley, TX
    Posted on July 6th, 2024 12:56 PM
    Jackson was great at explaining my mortgage breakdown and in finding options suitable to accommodate my mortgage needs. The closing specialist Tequilla I was assigned to was amazing. Tequilla helped me overcome the stress of closing and guided...
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    Reply from Jackson Thomas at CrossCountry Mort...
    July 10th, 2024 04:22 PM
    I'm truly grateful for your kind words, Emmanuella! It was a pleasure to guide you through the process and find the right mortgage options to suit your needs. We always aim to provide top-notch service and your feedback is a testament to that....
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    Yemisi B
    Crowley, TX
    Posted on July 3rd, 2024 12:54 PM
    Jackson did a good job and closed the loan.
    Reply from Jackson Thomas
    July 10th, 2024 12:55 PM
    It was great working with you. Thanks again for putting your trust in us.
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    Mason S
    Posted on July 2nd, 2024 04:31 PM
    Professional, knowledgeable staff with excellent customer service and communication skills. They exceeded my expectations!
    Reply from Owner
    July 10th, 2024 04:23 PM
    I'm thrilled to hear that you had a positive experience with us, Mason! It's fantastic to know our team was able to exceed your expectations with their professionalism, knowledge, and communication skills. Your satisfaction is our priority....
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    William S
    Plano, TX
    Posted on July 2nd, 2024 02:00 AM
    Excellent customer service and communication. The short videos were very helpful.
    Reply from Jackson Thomas
    July 9th, 2024 02:03 AM
    I'm thrilled to hear that you found our customer service and communication to be excellent, William. It's always our goal at CrossCountry Mortgage, LLC to provide the best possible experience. I'm glad the short videos came in handy. I appreciate...
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    Sakshi K
    Posted on July 1st, 2024 06:25 PM
    Jackson puts in a lot of efforts to show that he actually cares about his clients. He personalizes his presentations and tries to make the loan process as easy as possible to understand. I really enjoyed working with him and would definitely...
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    Reply from Owner
    July 10th, 2024 04:25 PM
    Thank you for your kind words and the 5-star rating, Sakshi! I'm so pleased to hear that you found our loan process easy to understand and the personalized presentations beneficial. It was a joy working with you as well. I strive to ensure...
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    Sakshi K
    Mckinney, TX
    Posted on July 1st, 2024 06:24 PM
    Jackson really puts in a lot of efforts to show that he actually cares about his clients. He personalizes his presentations and tries to make the loan process as easy as possible. I really enjoyed working with him :)
    Reply from Jackson Thomas
    July 8th, 2024 06:27 PM
    Thanks for leaving such a detailed review, Sakshi! I'm thrilled that you enjoyed working with me and found my approach to doing business beneficial. I always strive to provide a personalized and simplified loan process for my clients. Your...
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    Tami D
    Posted on June 30th, 2024 07:45 PM
    Very patient and helpful in making this home buying process a great experience.
    Reply from Owner
    July 10th, 2024 04:27 PM
    Thanks for your kind words and the perfect rating, Tami! It's fantastic to know you had a great experience. Thanks again!
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    About
    Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Dallas, TX. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #1190420 | Branch NMLS #2356343
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Conventional Home Loan
    Specialities
    Conventional Loans
    FHA Loans
    VA Loans
    USDA Loans
    Jumbo Loans
    Adjustable-Rate Mortgages (ARMs)
    Fixed-Rate Mortgages
    Reverse Mortgages
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    What is the Search Rank Score®?
    Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
    Memberships
    • Baylor University Alumni Association
    • Texas Mortgage Bankers Association
    • Dallas Mortgage Bankers Association
    • View All
    Addresses and Serving Areas

    Year Started

    2003

    Time Zone

    Central Standard Time (CST)
    Licenses
    • 1190420
    Achievements
    • Top 1% Mortgage Originator In America Award 2017-20223
    Hobbies
    • Travel
    • OneWheel
    • Surfing, Foiling, E-Foiling
    • View All
    Disclaimer
    Equal Housing Opportunity

    CrossCountry Mortgage, LLC
    2160 Superior Avenue, Cleveland, OH 44114

    NMLS3029 | MB.803095

    DISCLOSURES & LICENSES

    PRIVACY STATEMENT

    NMLS CONSUMER ACCESS