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Jackson Thomas at CrossCountry Mortgage
Loan Officer and Branch Manager | NMLS #1190420

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Dallas, TX. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considerin... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
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Reviews from Web
Jackson and team were very thorough in explaining all the confusing terms and meaning for the legal aspects of his job. I look forward to using him again if I ever buy another house.
Reply from Jackson Thomas at CrossCountry Mort...
July 22nd, 2024 01:48 PM
I'm thrilled to hear that you had a positive experience with our team, Charity! I appreciate the excellent rating and your feedback. It was a pleasure helping you understand the legal aspects of the home buying process. Rest assured that I'll...
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Ease of use and responsiveness.
Reply from Jackson Thomas at CrossCountry Mort...
July 22nd, 2024 01:47 PM
I'm thrilled to hear you had a great experience, Gail! Your positive feedback means a lot to me and our team. Thank you for the 5-star rating. If you need any further assistance, please feel free to reach out. Thanks!
Jackson kept me upgraded and expedited the file so we hit the closing date.
Reply from Jackson Thomas at CrossCountry Mort...
July 19th, 2024 01:05 PM
I'm thrilled to hear that you had a positive experience, Letta! Making sure all parties of the mortgage process are informed and up-to-speed at all times is of utmost importance to me. I'm glad we were able to expedite your closing and hit...
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Jackson and Team keep the client and agent informed every step of the way, and I have complete confidence that we will close on time or even early!
Reply from Jackson Thomas at CrossCountry Mort...
July 17th, 2024 07:37 PM
I'm thrilled to hear such positive feedback, Brynn! Your confidence in our ability to deliver timely services is greatly appreciated. It's our top priority to keep our clients and agents well informed at every step. Thank you for taking the...
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Jackson Thomas at CrossCountry Mortgage has received a review with 5 star rating from Emmanuella M
Reply from Owner
July 10th, 2024 04:21 PM
Thank you so much, Emmanuella, for your 5-star rating! Your feedback is greatly appreciated. We strive to provide the best service possible and I am thrilled to hear that you had a positive experience. Thanks!
Jackson was great at explaining my mortgage breakdown and in finding options suitable to accommodate my mortgage needs. The closing specialist Tequilla I was assigned to was amazing. Tequilla helped me overcome the stress of closing and guided...
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Reply from Jackson Thomas at CrossCountry Mort...
July 10th, 2024 04:22 PM
I'm truly grateful for your kind words, Emmanuella! It was a pleasure to guide you through the process and find the right mortgage options to suit your needs. We always aim to provide top-notch service and your feedback is a testament to that....
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Jackson did a good job and closed the loan.
Reply from Jackson Thomas
July 10th, 2024 12:55 PM
It was great working with you. Thanks again for putting your trust in us.
Professional, knowledgeable staff with excellent customer service and communication skills. They exceeded my expectations!
Reply from Owner
July 10th, 2024 04:23 PM
I'm thrilled to hear that you had a positive experience with us, Mason! It's fantastic to know our team was able to exceed your expectations with their professionalism, knowledge, and communication skills. Your satisfaction is our priority....
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Excellent customer service and communication. The short videos were very helpful.
Reply from Jackson Thomas
July 9th, 2024 02:03 AM
I'm thrilled to hear that you found our customer service and communication to be excellent, William. It's always our goal at CrossCountry Mortgage, LLC to provide the best possible experience. I'm glad the short videos came in handy. I appreciate...
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Jackson puts in a lot of efforts to show that he actually cares about his clients. He personalizes his presentations and tries to make the loan process as easy as possible to understand. I really enjoyed working with him and would definitely...
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Reply from Owner
July 10th, 2024 04:25 PM
Thank you for your kind words and the 5-star rating, Sakshi! I'm so pleased to hear that you found our loan process easy to understand and the personalized presentations beneficial. It was a joy working with you as well. I strive to ensure...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Dallas, TX. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #1190420 | Branch NMLS #2356343
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Memberships
- Baylor University Alumni Association
- Texas Mortgage Bankers Association
- Dallas Mortgage Bankers Association
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2003
Time Zone
Central Standard Time (CST)
Licenses
- 1190420
Achievements
- Top 1% Mortgage Originator In America Award 2017-20223
Hobbies
- Travel
- OneWheel
- Surfing, Foiling, E-Foiling
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Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095