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Jackson Thomas at CrossCountry Mortgage
Loan Officer and Branch Manager | NMLS #1190420

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Dallas, TX. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considerin... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
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Reviews from Web
I had an excellent experience, with excellent guidance the entire process , with Jennifer Lofton. Jennifer was an excellent guide and she was SO helpful and so gracious!!! I woulf consider Jennifer as a rare "Crown Jewel" of a person! She also...
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Reply from Jackson Thomas at CrossCountry Mort...
April 22nd, 2025 07:27 PM
Barbara, I'm thrilled to hear that you had such a positive experience with my team! It's wonderful to know we were able to assist you effectively throughout the mortgage financing process. I'm pleased that we could create a loan that works...
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Always too busy to call back, respond to messages or emails or schedule a time to meet after closing
Reply from Owner
April 16th, 2025 08:02 PM
Emmanuella, I’m truly sorry to hear about your experience, and I want you to know that I take your feedback to heart. I deeply regret the frustration you've experienced—especially since I understand it stems from issues with the loan servicing...
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and his team were professional all the way through our homebuying process always there when we had a question loved his videos. They explain how things work great team to work with.
Reply from Jackson Thomas at CrossCountry Mort...
April 15th, 2025 01:20 PM
Michael, I'm thrilled to hear that you found our team professional throughout your homebuying process! I'm glad the videos were helpful in explaining the process. It was a pleasure working with you, and I appreciate your kind words about our...
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Knowing our situation of getting in a house before our grandson made his debut and literally taking the process and running us to the finish line was amazing! you need certain kind of people that not only love what they do but are exceptional...
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Reply from Jackson Thomas at CrossCountry Mort...
April 15th, 2025 01:20 PM
Lori, I'm thrilled to hear that we could assist you in securing your home before your grandson's arrival! It's wonderful to know that our efforts made the process smooth for you. Your kind words about our team's dedication and leadership are...
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I have had nothing but top professional experience with the whole mortgage team each step of the way. Each person was super helpful throughout this process. Jackson and Jennifer answered questions almost immediately each time we reached out...
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Reply from Owner
April 9th, 2025 07:29 PM
Mike, it means a lot to hear how smooth things went for you! My team are rockstars when it comes to staying on top of things, and I’m glad their quick responses made a difference. Getting everything wrapped up in 21 days is no small feat—we’re...
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Excellent service and communication.
Reply from Jackson Thomas at CrossCountry Mort...
April 7th, 2025 01:09 PM
I'm thrilled to hear that you were satisfied with the service and communication, Michael! Thank you for your kind words and the 5-star rating!
Great customer service.
Reply from Jackson Thomas
April 7th, 2025 01:10 PM
Heidi, I'm thrilled to hear that you had a great experience with our customer service! Thanks!
Communication was thorough and clear throughout the whole process.
Reply from Jackson Thomas at CrossCountry Mort...
April 3rd, 2025 01:08 PM
Amy, I'm glad to hear that you found the communication thorough and clear throughout the mortgage financing process! Thanks!!
Jackson and Team were knowledgeable, efficient, and friendly, No question went unanswered and all were answered quickly! We could not believe how fast and easy our mortgage was. I would recommend Jackson and team to anyone who might need their...
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Reply from Jackson Thomas at CrossCountry Mort...
November 10th, 2025 02:59 PM
Russ, I'm really pleased to hear that you found the mortgage process both fast and straightforward. I'm glad I could provide quick and thorough answers to your questions. Your recommendation is truly appreciated, and I'm happy to have been...
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Jackson and Team were knowledgeable, efficient, and friendly, No question went unanswered and all were answered quickly! We could not believe how fast and easy our mortgage was. I would recommend Jackson and team to anyone who might need their...
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Reply from Owner
April 3rd, 2025 01:09 PM
Russ, I'm thrilled to hear that you found the mortgage process fast and easy! It was a pleasure assisting you, and I appreciate your recommendation!!
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Dallas, TX. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #1190420 | Branch NMLS #2356343
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Memberships
- Baylor University Alumni Association
- Texas Mortgage Bankers Association
- Dallas Mortgage Bankers Association
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2003
Time Zone
Central Standard Time (CST)
Licenses
- 1190420
Achievements
- Top 1% Mortgage Originator In America Award 2017-20223
Hobbies
- Travel
- OneWheel
- Surfing, Foiling, E-Foiling
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Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095