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Jackson Thomas at CrossCountry Mortgage - Loan Officer and Branch Manager | NMLS #1190420 in Dallas, TX
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Jackson Thomas at CrossCountry Mortgage

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Loan Officer and Branch Manager | NMLS #1190420

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Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Dallas, TX. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considerin... Show More
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Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
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Reviews from Web
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    Barbara A B T
    University Park, TX
    Posted on April 22nd, 2025 07:14 PM
    I had an excellent experience, with excellent guidance the entire process , with Jennifer Lofton. Jennifer was an excellent guide and she was SO helpful and so gracious!!! I woulf consider Jennifer as a rare "Crown Jewel" of a person! She also...
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    Reply from Jackson Thomas at CrossCountry Mort...
    April 22nd, 2025 07:27 PM
    Barbara, I'm thrilled to hear that you had such a positive experience with my team! It's wonderful to know we were able to assist you effectively throughout the mortgage financing process. I'm pleased that we could create a loan that works...
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    Emmanuella M
    Posted on April 15th, 2025 07:00 PM
    Always too busy to call back, respond to messages or emails or schedule a time to meet after closing
    Reply from Owner
    April 16th, 2025 08:02 PM
    Emmanuella, I’m truly sorry to hear about your experience, and I want you to know that I take your feedback to heart. I deeply regret the frustration you've experienced—especially since I understand it stems from issues with the loan servicing...
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    Michael H
    Fort Worth, TX
    Posted on April 15th, 2025 01:02 PM
    and his team were professional all the way through our homebuying process always there when we had a question loved his videos. They explain how things work great team to work with.
    Reply from Jackson Thomas at CrossCountry Mort...
    April 15th, 2025 01:20 PM
    Michael, I'm thrilled to hear that you found our team professional throughout your homebuying process! I'm glad the videos were helpful in explaining the process. It was a pleasure working with you, and I appreciate your kind words about our...
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    Lori H
    Fort Worth, TX
    Posted on April 11th, 2025 05:38 PM
    Knowing our situation of getting in a house before our grandson made his debut and literally taking the process and running us to the finish line was amazing! you need certain kind of people that not only love what they do but are exceptional...
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    Reply from Jackson Thomas at CrossCountry Mort...
    April 15th, 2025 01:20 PM
    Lori, I'm thrilled to hear that we could assist you in securing your home before your grandson's arrival! It's wonderful to know that our efforts made the process smooth for you. Your kind words about our team's dedication and leadership are...
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    Mike H
    Posted on April 9th, 2025 07:43 AM
    I have had nothing but top professional experience with the whole mortgage team each step of the way. Each person was super helpful throughout this process. Jackson and Jennifer answered questions almost immediately each time we reached out...
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    Reply from Owner
    April 9th, 2025 07:29 PM
    Mike, it means a lot to hear how smooth things went for you! My team are rockstars when it comes to staying on top of things, and I’m glad their quick responses made a difference. Getting everything wrapped up in 21 days is no small feat—we’re...
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    Michael L
    Thornton, CO
    Posted on April 7th, 2025 11:03 AM
    Excellent service and communication.
    Reply from Jackson Thomas at CrossCountry Mort...
    April 7th, 2025 01:09 PM
    I'm thrilled to hear that you were satisfied with the service and communication, Michael! Thank you for your kind words and the 5-star rating!
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    Heidi L
    Thornton, CO
    Posted on April 5th, 2025 12:13 PM
    Great customer service.
    Reply from Jackson Thomas
    April 7th, 2025 01:10 PM
    Heidi, I'm thrilled to hear that you had a great experience with our customer service! Thanks!
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    Amy H
    Dallas, TX
    Posted on April 3rd, 2025 12:34 PM
    Communication was thorough and clear throughout the whole process.
    Reply from Jackson Thomas at CrossCountry Mort...
    April 3rd, 2025 01:08 PM
    Amy, I'm glad to hear that you found the communication thorough and clear throughout the mortgage financing process! Thanks!!
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    Russ H
    Posted on March 31st, 2025 03:24 AM
    Jackson and Team were knowledgeable, efficient, and friendly, No question went unanswered and all were answered quickly! We could not believe how fast and easy our mortgage was. I would recommend Jackson and team to anyone who might need their...
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    Reply from Jackson Thomas at CrossCountry Mort...
    November 10th, 2025 02:59 PM
    Russ, I'm really pleased to hear that you found the mortgage process both fast and straightforward. I'm glad I could provide quick and thorough answers to your questions. Your recommendation is truly appreciated, and I'm happy to have been...
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    Russ H
    Posted on March 31st, 2025 03:24 AM
    Jackson and Team were knowledgeable, efficient, and friendly, No question went unanswered and all were answered quickly! We could not believe how fast and easy our mortgage was. I would recommend Jackson and team to anyone who might need their...
    read more
    Reply from Owner
    April 3rd, 2025 01:09 PM
    Russ, I'm thrilled to hear that you found the mortgage process fast and easy! It was a pleasure assisting you, and I appreciate your recommendation!!
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    About
    Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Dallas, TX. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #1190420 | Branch NMLS #2356343
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Conventional Home Loan
    Specialities
    Conventional Loans
    FHA Loans
    VA Loans
    USDA Loans
    Jumbo Loans
    Adjustable-Rate Mortgages (ARMs)
    Fixed-Rate Mortgages
    Reverse Mortgages
    View All
    What is the Search Rank Score®?
    Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
    Memberships
    • Baylor University Alumni Association
    • Texas Mortgage Bankers Association
    • Dallas Mortgage Bankers Association
    • View All
    Addresses and Serving Areas

    Year Started

    2003

    Time Zone

    Central Standard Time (CST)
    Licenses
    • 1190420
    Achievements
    • Top 1% Mortgage Originator In America Award 2017-20223
    Hobbies
    • Travel
    • OneWheel
    • Surfing, Foiling, E-Foiling
    • View All
    Disclaimer
    Equal Housing Opportunity

    CrossCountry Mortgage, LLC
    2160 Superior Avenue, Cleveland, OH 44114

    NMLS3029 | MB.803095

    DISCLOSURES & LICENSES

    PRIVACY STATEMENT

    NMLS CONSUMER ACCESS