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Jack Sullivan - Sr. Loan Officer in Scottsdale, AZ

Jack Sullivan

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New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha...... Show More
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Overall Ratings
4.74
(15)
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  • 5.0
    Encompass
    L
    Laura J B
    Stockton, CA
    Posted on April 6th, 2026 06:03 PM
    he made everything easy and explained things very well
    Reply from Jack Sullivan
    April 16th, 2026 06:04 PM
    I'm glad to hear that you found the process easy and the explanations clear, Laura. Thank you for your kind words! If you have any more questions or need further assistance, please don't hesitate to reach out.
  • 5.0
    Encompass
    B
    Bobby G
    Slidell, LA
    Posted on April 1st, 2026 03:02 AM
    One complaint i was told that the checks would come to me .Therfore i could pay the creditor's . That was not the end result. All the creditors were paid in a timely manner except the largest one Citi Bank .....I had to make a payment. When...
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    Reply from Jack Sullivan
    April 1st, 2026 09:12 PM
    Bobby, I'm sorry to hear about the issues you faced with payment to Citi Bank. It’s good to know that besides this, payments were made on time and that Rachel and I could assist you. If you’d like to explore this further, please feel free to...
    read more
  • 4.5
    Encompass
    K
    Kaitlynn S
    MORGANTOWN, IN
    Posted on March 29th, 2026 02:25 PM
    It was quick and jack was very attentive
    Reply from Jack Sullivan
    April 1st, 2026 09:12 PM
    I'm glad to hear that you found the process quick and appreciated the attention I provided, Kaitlynn. If there's anything else you need or want to discuss, please don't hesitate to reach out.
  • 5.0
    Encompass
    B
    Brandon P B
    Alexandria, IN
    Posted on March 28th, 2026 03:32 PM
    He was nice, and even tho it took a bit longer than normal, my loan went through and I'm now able to fix and replace things on my home with my bills paid off.
    Reply from Jack Sullivan
    April 1st, 2026 09:13 PM
    I'm glad to hear that your loan was successfully processed, Brandon. It's great to know you're now in a position to make the improvements you wanted for your home while keeping your bills managed. If you have any further questions or need assistance,...
    read more
  • 5.0
    Encompass
    D
    Daniel A C
    Portage, IN
    Posted on March 23rd, 2026 02:42 PM
    The level of communication and the willingness to give us the best possible deal and complete professionalism and very friendly manners makes the whole experience completely awesome. Jack is awesome I will never go to anyone else for financial...
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    Reply from Jack Sullivan
    April 1st, 2026 09:13 PM
    Thank you, Daniel, for your kind words. I'm truly glad to hear that the communication and experience were positive for you. It's rewarding to know that I could contribute to improving your situation. If you ever need assistance in the future,...
    read more
  • 5.0
    Encompass
    T
    Tammy A C
    Portage, IN
    Posted on March 23rd, 2026 02:10 PM
    Everyone involved with the process were absolutely wonderful! We would highly recommend!
    Reply from Jack Sullivan
    April 1st, 2026 09:13 PM
    I'm grateful for your kind words, Tammy. It’s truly rewarding to hear your recommendation, and I’m pleased that the process was positive for you. If you ever need assistance in the future, please don't hesitate to reach out.
  • 4.66
    Encompass
    K
    Kimberly B
    Alexandria, IN
    Posted on March 22nd, 2026 03:18 PM
    Took longer than I expected. But I finally got the money to fix my house
    Reply from Jack Sullivan
    April 1st, 2026 03:19 PM
    I appreciate your patience, Kimberly. I'm pleased to hear you were able to get the funds to fix your house. If there's anything else you would like to discuss, please feel free to reach out.
  • 4.66
    Encompass
    M
    Michelle E L
    Philadelphia, PA
    Posted on February 19th, 2026 11:57 PM
    Jack was friendly, attentive, and willing to discuss alternatives based on my refinance objectives.
    Reply from Jack Sullivan
    March 2nd, 2026 08:49 PM
    Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
  • 5.0
    Encompass
    R
    Robert S W
    Rising Sun, IN
    Posted on November 18th, 2025 09:16 PM
    Everything went smoothly
    Reply from Jack Sullivan
    November 28th, 2025 09:16 PM
    It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...
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  • 4.33
    Encompass
    F
    Frank T D
    Warwick, RI
    Posted on November 4th, 2025 09:52 PM
    Easy to deal with.
    Reply from Jack Sullivan
    November 14th, 2025 09:52 PM
    Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.
  • 10 of 15
    About
    New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we have thousands of employees, we’re a family.
    Products & Services
    Mortgage Loan Officer
    VA Home Loan
    Down Payment Assistance
    Conventional Home Loan
    Fixed Rate Mortgages
    Adjustable Rate Mortgages
    DSCR Loans
    Interest-Only Mortgages
    Cash-Out Refinances
    Bank Statement Mortgages
    Home Equity Loan
    308
    /850
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    Disclaimer
    NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
    NMLS ID#6606.
    Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
    Licensing