
J Scott Thompson
Branch Manager | NMLS# 60576

"J Scott Thompson & PRMG have successfully helped many borrowers purchase and refinance their homes continuing to be one of the top lenders in the mortgage industry."
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A few issues with the loan team having us rewrite the contract etc.
the services contracted by your company (appraiser)were not competent, delaying the closing by 6 days.
Such a great team that made my first home buying experience easier and less stressful. The whole team is knowledgeable and always available to answer my endless questions.
Scott stopped communicating once I signed the paperworks. He would not respond to any of my phone calls. I moved to a different company, bought a house for way more than I had been originally pre qualified for (directly from a bank with only...
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Reply from Scott Thompson
April 7th, 2022 03:45 PM
Hi Prad, I'm sorry to hear about your experience. It appears we pre-approved you in a timely manner in May of 2021. We followed up via text or email every month or two to see how the home search was going without any response back. Next we...
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Should have got down payment numbers so I have opportunity to choose percentage of what to pay. Initially you put me in for 20% down
It would take to long
Friendly and knowledgeable service, quick responses, guidance every step of the way
Better communication with the client and realtors
Communication from the team on process of loan.
Level of communication as far as where we were in the process, more communication with my clients
Reply from Digital Team
February 7th, 2022 10:53 PM
Erin - Thank you for your feedback. We strive to provide excellent customer service and it sounds like we missed the mark. We value partner relationships with realtors and would like to learn more about your experience so we can improve. Please...
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About
"J Scott Thompson & PRMG have successfully helped many borrowers purchase and refinance their homes continuing to be one of the top lenders in the mortgage industry."
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Mortgage Refinance
Specialities
mortgage
loans
financial services
Home loans
Credit counseling
down payment assistance
Mortgage Lending
FHA Loans
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Positions
- PRMG - Branch ManagerJul 14th, 2015 - Current
Year Started
2001
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS# 60576
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Achievements
- President's Cabinet
Disclaimer
Paramount Residential Mortgage Group, Inc. (“PRMG”) is a mortgage lender. NMLS ID# 75243 (www.nmlsconsumeraccess.org). 1265 Corona Pointe Court, Suite 301, Corona, CA 92879. 866-776-4937. AZ Mortgage Banker License #910387. Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act. Massachusetts Lender/Broker Licenses #MC75243. Licensed by the N.J. Department of Banking and Insurance. OH #RM.804171.000. Rhode Island Licensed Lender. Equal Housing Opportunity.