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J.D. Powell, Ruoff Mortgage
VP Branch Manager | NMLS# 1658599 | Ruoff Mortgage...

Additional Licenses: NMLS# 1658599.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and s... Show More
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9 AM to 5 PM
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closed
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closed
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Reviews from Web
Staying in touch with the realtor and me made things go smoothly.
Reply from J.D. Powell
May 14th, 2026 03:16 PM
I'm glad to hear that staying in touch helped things go smoothly for you, Lisa. Effective communication is a priority for me, and I'm pleased it made a positive impact on your experience with Ruoff Mortgage.
JD was pretty darn good at keeping up with all our questions and needs.
JD made the entire process of securing a mortgage flow smoothly. Great communication and explanations. We recommend working with JD at Ruoff Mortgage.
Reply from Owner
May 4th, 2026 08:50 PM
I'm pleased to hear that the process went smoothly for you, Rita. Your recommendation and positive feedback about my communication and explanations mean a lot. Thank you for choosing to work with me at Ruoff Mortgage.
JD handled everything efficiently and kept us informed. He was very personable and communicated well.
J.D. was absolutley the best and went above and beyond throughout the loan process. You are VERY lucky to have him on your team!
Reply from J.D. Powell
April 30th, 2026 06:08 PM
I'm grateful for your kind words, Karen. It's wonderful to know that I could go above and beyond during the loan process for you. Your feedback means a lot to me, and I'm happy to have been part of your journey with Ruoff Mortgage.
Every one was professional and kept me up to date on everything.
Reply from J.D. Powell, Ruoff Mortgage
July 10th, 2026 06:10 PM
Thanks so much for the review Brian! It was a pleasure working with you! Congratulations on your new home & please feel free to reach out if I can ever be of assistance.
Great customer service, clear consistent communication
Reply from J.D. Powell
March 17th, 2026 07:42 PM
I'm glad you appreciated the customer service and communication, Peyton. Providing clear and consistent support is important to me, and your feedback is appreciated. Thank you for sharing your experience with Ruoff Mortgage.
J.D. Powell, Ruoff Mortgage has received a review with 5 star rating from Halle B
Reply from Owner
March 17th, 2026 10:21 AM
I appreciate the rating, Halle. Thank you for choosing me at Ruoff Mortgage.
JD was wonderful to work with and made the buying process easy!
Reply from J.D. Powell
March 16th, 2026 04:46 PM
I'm pleased to know that you found the buying process easy, Halle. Making your experience smooth and straightforward is my top priority. Thank you for your kind words and for choosing me at Ruoff Mortgage.
From the very first phone call to J.D. it was a great experience. I know I may have been a little impatient but he was very patient with me and returned my calls quickly. He explained everything to me and kept me informed on what was going...
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Reply from J.D. Powell
March 13th, 2026 04:16 PM
It's great to hear about your positive experience, Kevin. I appreciate your patience and understanding as we worked through the process together. Being responsive and keeping you informed are key parts of my approach, and I'm glad it was helpful...
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About
Additional Licenses: NMLS# 1658599.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Specialities
Mortgages
FHA
USDA
VA
Conventional
HomeNow DPA
IHCDA
Mortgage Pre-Qualification
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Memberships
- Board of Directors- Boys & Girls Club of Lawrence County
- Mt. Pleasant Christian Church
- Stars Jr Volleyball
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Addresses and Serving Areas
Primary Serving Area
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 1658599
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Achievements
- Multiple Monthly Branch Originator Awards
Hobbies
- Fishing
- Golf
- Travel
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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