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J.D. Powell, Ruoff Mortgage
VP Branch Manager | NMLS# 1658599 | Ruoff Mortgage...
Additional Licenses: NMLS# 1658599.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and s... Show More
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Reviews from Web
JD spent an extraordinary amount of time with me at initial application time, which he was certainly not required to do. He explained the processes of obtaining a mortgage, what might best fit my situation and answered my redundant questions....
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Reply from Owner
August 31st, 2026 05:43 PM
Nelda, I'm glad to know that my guidance and advice were helpful to you during the mortgage process. Your appreciation of my knowledge and follow-up means a lot. It’s wonderful to hear you'd consider referring others to Ruoff based on your...
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JD spent an extraordinary amount of time with me at initial application time, which he was certainly not required to do. He explained the processes of obtaining a mortgage, what might best fit my situation and answered my redundant questions....
read more
Reply from J.D. Powell
August 28th, 2026 06:26 PM
Nelda, I'm pleased to hear that my time and advice were helpful to you during the mortgage process. Thank you for appreciating my honesty and kindness. It's great to know you'd feel comfortable referring others to Ruoff Mortgage based on your...
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JD was very knowledgeable in the loan and buyers process. He had great communication with us throughout the process !
Reply from Owner
August 13th, 2026 04:41 PM
Skylynn, I'm grateful for your kind words about my knowledge and communication during the loan and buyers process. It was a pleasure working with you at Ruoff Mortgage!
JD was very knowledgeable in the loan and buyers process. He had great communication with us throughout the process !
..............
J.D. Powell, Ruoff Mortgage has received a review with 5 star rating from Kane M
Reply from Owner
August 10th, 2026 07:32 PM
Kane, thank you for the great rating. I appreciate your support and am pleased you had a positive experience with Ruoff Mortgage.
Made everything easy for me and explained the steps
Reply from J.D. Powell
August 10th, 2026 07:20 PM
Kane, I'm glad to hear that I could make things easy for you and clearly explain the steps. Thank you for your feedback and for choosing to work with me at Ruoff Mortgage!
JD gave explanations of the process, answered any questions we had, and gave advice he didn't have to that was very helpful
Reply from J.D. Powell, Ruoff Mortgage
July 10th, 2026 05:54 PM
Thank you for the great review! It was a pleasure working with you & I appreciate your trust in working with me. Congratulations on the new home & please don't hesitate to reach out if I can ever be of assistance.
Great experience.
Reply from Owner
July 3rd, 2026 08:42 PM
Erin, I appreciate your feedback and am glad to hear you had a great experience. Thank you for choosing to work with me at Ruoff Mortgage!
We had a complicated financial document process, but I never felt like things were not going to work. Positive, explained what seemed like overkill but didn't act as though we needed to be concerned.
Reply from J.D. Powell, Ruoff Mortgage
July 10th, 2026 05:57 PM
Thank you for the review Erin! It was great working with you & Rod! Congratulations on the new home & please don't hesitate to reach out if I can ever be of assistance.
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About
Additional Licenses: NMLS# 1658599.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Specialities
Mortgages
FHA
USDA
VA
Conventional
HomeNow DPA
IHCDA
Mortgage Pre-Qualification
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Memberships
- Board of Directors- Boys & Girls Club of Lawrence County
- Mt. Pleasant Christian Church
- Stars Jr Volleyball
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Addresses and Serving Areas
Primary Serving Area
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 1658599
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Achievements
- Multiple Monthly Branch Originator Awards
Hobbies
- Fishing
- Golf
- Travel
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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