Imelda Cooley
Loan Officer
At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals a... Show More
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Imelda was open and available to answer questions and explain the process. She was available through text and phone readily.
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Imelda was very responsive, took the time to know our needs, set excellent expectations, and removed barriers and obstacles when they came up. She’s the best!
Imelda was GREAT. Explained everything if we had any questions and promptly took care of things when there were problems and mistakes made by the rest of the processing people. Imelda was FANTASTIC and showed us that she was on our side
Imelda was very quick to respond to any questions, kept us informed along every step, and was simply great to work with!
Imelda is awesome she kept me informed and answered all off my questions during my refinance
Everything was done in a timely manner, with no issues.
1. I had to resend documents to AnneMarie that I had previously sent to Imelda weeks prior. 2. I had to provide my current ROUNDPOINT payoff and mortgage statement to ROUNDPOINT so they could proceed. 3. PDF docs were emailed to me for signatures...
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The whole experience from soup to nuts was pleasant. Imelda kept me abreast every step of the way. And the day of closing Lori was timely, engaging, and she had all the answers. I recommend!!
Having Imelda as our loan officer was an awesome experience, we feel like we were working with a friend. Imelda was always ready to answer any questions. Thank you for making our decision to refinance a wonderful experience. Frank and Mary...
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About
At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals are here to provide personalized guidance every step of the way.
We take the time to understand each borrower's unique needs, answer questions, and help make the financing process as smooth and straightforward as possible. With a wide range of home loan options and a commitment to clear communication and exceptional service, we're here to help you move forward with confidence.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
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Time Zone
Central Standard Time (CST)
Licenses
- NMLS ID#1584609
Disclaimer
ALCOVA Mortgage, LLC | NMLS ID# 40508 | (www.nmlsconsumeraccess.org) | 308 Market St. SE, Roanoke VA 24011 | 855.462.5268 | Georgia Residential Mortgage Licensee# 42101 | Licensed by the N.J. Department of Banking and Insurance