

Heidi Fitzgerald-Bailey
Loan Officer | NMLS# 90051 | SC: MLO - 90051 | NC:...

Thank you for visiting my page! Here at Highlands, we work every day to deliver the best customer service and quality loan experience for our clients. Contact me directly using the info above, or please feel free to review and use our resou... Show More
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Heidi was amazing and so helpful
Reply from Heidi Fitzgerald-Bailey
November 13th, 2025 07:54 PM
I'm grateful for your kind feedback, Kimberly. I'm glad to hear that I was able to help you effectively. If you have any more questions or need assistance in the future, feel free to get in touch.
Heidi and the staff made the application process, smooth and easy. From beginning to the final financing on our home through closing, our backs were covered at every corner. All questions were answered, and all problems solved quickly and efficiently....
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Reply from Heidi Fitzgerald-Bailey
November 11th, 2025 05:56 PM
I'm really pleased to hear that the application process felt smooth and easy for you, Kevin. It's important to me that you felt supported from start to finish, and I'm glad we could address any questions or concerns efficiently. Should you...
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is a great communicator and tireless worker. She always delivers.!
Reply from Heidi Fitzgerald-Bailey
November 11th, 2025 05:34 PM
Thank you for your kind words, Karl. I aim to communicate effectively and stay diligent in my efforts to meet the needs of my clients. If there's anything more I can assist you with, please don't hesitate to reach out.
Always on top of everything when I called and answered any questions I had
Reply from Heidi Fitzgerald-Bailey
November 7th, 2025 03:58 PM
It's nice to know that my responsiveness and ability to answer your questions were helpful. Staying attentive to my clients' needs is very important. If you have any more questions or need further assistance, feel free to contact me anytime....
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Communication was the main issue. Heidi is great in her field but for us first time home owner it's was hard to understand some concepts of loan intricacies. We would ask questions again and get the same answers. Not answers at the level of...
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Reply from Heidi Fitzgerald-Bailey
November 4th, 2025 02:31 PM
I appreciate your feedback, Pierre. I understand that the intricacies of loans can be challenging, especially for first-time home buyers. I'm sorry to hear that my explanations didn't fully meet your expectations. I always aim to provide information...
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Heidi was awesome. She was on top of everything and made it so easy to get through the process of buying our home
Reply from Heidi Fitzgerald-Bailey
October 27th, 2025 05:45 PM
thanks so much
HUGS!!!!! enjoy your home
The communication was unparalleled! I knew exactly what I needed to do at every moment because Heidi and her amazing team made absolute sure that I did. Someone was always available to answer any and all of my questions and actually seemed...
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Reply from Heidi Fitzgerald-Bailey
October 27th, 2025 05:45 PM
so appreciate you!!! thanks so much
HUGS!!!
Heidi did great in communicating and answering any questions wr had during the while process!
Reply from Heidi Fitzgerald-Bailey
October 9th, 2025 05:30 PM
I’m glad to hear that my communication and responsiveness made a difference for you, Doris. Answering questions thoroughly is key to ensuring a smooth experience. If anything else comes up, please feel free to get in touch.
Everything went very smoothly and Heidi is very easy to work with.
Reply from Heidi Fitzgerald-Bailey
October 3rd, 2025 05:43 PM
thanks so much you are the best to work with Chris!! hugs!!
Hedi is very involved, no matter the challenge, she will find a way to make it work 24/7.
Michele
Reply from Heidi Fitzgerald-Bailey
September 22nd, 2025 04:56 PM
It's great to hear how my involvement made a positive impact on your experience, Michele. Finding solutions to challenges at any time is something I prioritize. If you need any further assistance or have more questions, please feel free to...
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About
Thank you for visiting my page! Here at Highlands, we work every day to deliver the best customer service and quality loan experience for our clients. Contact me directly using the info above, or please feel free to review and use our resources below. I look forward to working with you!
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
CONVENTIONAL, FHA, VA, USDA, NORTH CAROLINA HOUSING Licenses
Mortgage Lending
FHA Loans
VA Loans
Government Loans
Purchase Loans
Refinance Loans
First Time Homebuyer Loans
View All
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Positions
- HIGHLANDS RESIDENTIAL MORTGAGE - SENIOR LOAN OFFICER Jun 1st, 2017 - Current
Year Started
2006
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS # 90051,SC: MLO - 90051, NC: I-134546
- Florida & Tennessee
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Awards
Achievements
- CONSECUTIVE PRESIDENT'S CLUB AWARD WINNER
- SCOTMAN GUIDE MULTI YEAR 2019-2023 AWARD WINNER
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