Top 5%
Heather Todd at CrossCountry Mortgage
Originating Branch Manager | NMLS #119913
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Virginia Beach, VA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner co... Show More
Location & Business Hours
Business Hours
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
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Reviews from Web
You communicated well and was available when we had questions and we didn't even share the same client. True team player!
Reply from Heather Todd at CrossCountry Mortga...
June 22nd, 2024 06:44 PM
I really appreciate the feedback and am looking forward to working with you again.
Heather did a great job on our loan. Outstanding customer service and support along the way.
Thank you Heather for the great work you did on our loan. You were always available by phone, text and email. You worked fast, efficiently and with a great attitude throughout.
Reply from Heather Todd
June 13th, 2024 03:22 PM
It's terrific to hear such positive feedback about Heather's performance at CrossCountry Mortgage, LLC. We are glad to know that her availability and efficiency made a difference in your loan process. We'll certainly pass on your kind words...
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Very pleased with the whole home buying/lending experience with Cross Country! Would recommend them and use them again.
Heather kept in contact with us and provided updates as we progressed through the lending process.
Her office staff did a great job of letting us know when other documentation was needed and that they received it.
Reply from Heather Todd at CrossCountry Mortga...
June 20th, 2024 01:18 PM
Hi Glenn, I'm thrilled to hear that you felt well informed and taken care of during your lending process. It's always our goal at CrossCountry Mortgage to make sure our clients have all the information they need, every step of the way. Thank...
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Heather Todd was fantastic to work with. She did a great job helping me stay in my budget and made sure I understood everything before committing to buying a house.
Reply from Heather Todd
June 13th, 2024 03:22 PM
It's great to hear that Heather Todd provided you with such a wonderful experience. Your satisfaction is very important to us at CrossCountry Mortgage, LLC, and we are delighted to learn that you felt well-informed and supported throughout...
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Heather is always available to answer any questions I have or my clients have. I absolutely love working with her! She has such a great demeanor with clients.
Reply from Heather Todd
June 13th, 2024 03:23 PM
Thank you, Nicole, for taking the time to share your feedback. It's wonderful to hear that Heather's availability and positive demeanor have had such a positive impact on your experience with CrossCountry Mortgage, LLC. We're thrilled that...
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Fast and friendly service always kept informed on the progress and always going the extra mile to get things done
Reply from Heather Todd
June 10th, 2024 02:33 PM
Thank you so much for letting me help you guys with your new home. Thanks for all your hlep getting your loan to the finish line. Enjoy your beautiful home!
Heather and Jennifer worked diligently to secure my loan. Heather was very proactive and communicated well. Heather is always a phone call away and very responsive. I hope to work with her again!
Reply from Heather Todd
June 6th, 2024 01:37 PM
Jewel thank you so much for giving us the opportunity to help you with your new home. Thank you for all your help getting to the finish line and I hope you love your new home! I am still only a phone call away if you need anything!
Heather made the search/offer/closing process smooth and easy for a first time home buyer who was not living in the area during the process.
Reply from Heather Todd
May 28th, 2024 03:37 PM
Thank you so much for your review, Robert. I'm thrilled to hear that I was able to make the process smooth and easy for you, especially as a first time home buyer not living in the area. It was my pleasure to assist and I'm here if you need...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Virginia Beach, VA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #119913 | Branch NMLS #2504963
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Addresses and Serving Areas
Primary Serving Area
Year Started
2003
Time Zone
Eastern Standard Time (EST)
Licenses
- 119913
Hobbies
- Hanging with friends and family
- Taking Vacations
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095