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Get found as the Top Mortgage Loan Officer in Plano, TX

Heather Stevenson - Loan Officer | NMLS # 1321628

Heather Stevenson

Loan Officer | NMLS # 1321628

At Service First, extraordinary customer service is our number one priority. As a full-service mortgage banker approved with Fannie Mae, Ginnie Mae, HUD, and VA, we are fully equipped to underwrite and close all our loans in house. Addition... Show More
Contact Info
Plano, TX
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Overall Ratings
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5 Star
98%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
0%
Reviews from Web
  • Experience
    A
    Andrew B
    Carthage, TX
    Posted on July 30th, 2020 01:00 AM
    Heather and her team were knowledgeable and helped us during our refinance process. They answered any and all questions we had, while making us feel comfortable with the choices we made.
  • Experience
    R
    Rebecca B
    Garland, TX
    Posted on July 23rd, 2020 11:23 PM
    All the members of the team were very helpful and quick to get back to us. They definitley made our house buying experience a smooth process.
  • Experience
    D
    Donna F
    Forney, TX
    Posted on July 21st, 2020 05:43 PM
    Very informational with all my questions and concerns. Returned emails in a timely manner. Always polite, prompt and very professional! Smoothest closing I’ve ever had!
  • Experience
    A
    Ashley W
    Carthage, TX
    Posted on July 17th, 2020 01:38 AM
    The communication made for a great experience. Refinancing can be stressful and take time. They let you know what to expect and let you know all your options. They do not try to push you in to anything.
  • Experience
    D
    Debra D
    Winnsboro, TX
    Posted on July 16th, 2020 01:38 PM
    Working with Heather made the process go smoothly. She explained everything that was going to happen and in what order along with what documents were going to be needed. When we had to leave a message she got back to us promptly with an answer....
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  • Experience
    J
    Judd S
    Justin, TX
    Posted on July 14th, 2020 10:47 PM
    Heather made the whole process easy and understandable. She is very knowledgeable and helped us save a lot of money with her creative ideas!
  • Experience
    S
    Spencer B
    Carthage, TX
    Posted on July 14th, 2020 01:02 PM
    Great service and knowledge by Heather. Also, an on time closing.
  • Experience
    S
    Seth A
    Royse City, TX
    Posted on July 13th, 2020 10:49 PM
    Heather really went the extra mile for us. We stalked the market and waited. She was very timely with her contacting us and getting our refi locked in. As with our original loan, there was no fast talk. She did her due diligence making sure...
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  • Experience
    V
    Valerie O
    Rockwall, TX
    Posted on July 9th, 2020 11:53 PM
    The staff was thorough. They did not let me miss a step in the process.
  • Experience
    A
    Aimy C
    Springtown, TX
    Posted on July 9th, 2020 12:22 AM
    Heather and her team walked us through each step of the process and were there to help and explain any time we had questions or concerns. Even after closing, they went out of their way to answer any lingering questions.
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    About
    At Service First, extraordinary customer service is our number one priority. As a full-service mortgage banker approved with Fannie Mae, Ginnie Mae, HUD, and VA, we are fully equipped to underwrite and close all our loans in house. Additionally, we have the ability to broker loans that may not fit our criteria to outside lenders, giving us more flexibility in getting loans approved and closed. Established in 1997 and headquartered in Plano, Texas, Service First Mortgage strives to live up to our name by providing a full range of mortgage financing services with employees who always put the customer first.
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    Positions
    • Service First Mortgage - Mortgage Loan Officer
      May 1st, 2015 - Current
    Addresses and Serving Areas
    Other Serving Areas

    Time Zone

    Central Standard Time (CST)
    Licenses
    • NMLS 1321628