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  • NMLS 1321628
Business Hours
Monday
9:00 AM to 5:00 PM
Tuesday
9:00 AM to 5:00 PM
Wednesday
9:00 AM to 5:00 PM
Thursday
9:00 AM to 5:00 PM
Friday
9:00 AM to 5:00 PM
Saturday
closed
Sunday
closed

Time Zone

Central Time
Disclaimer
Licensed as SFMC, LP; Service First Home Loans; Service First Mortgage Company; SFMC, Limited Partnership Sec. 157.007. Disclosure Statement. A mortgage banker shall include the following notice to a residential mortgage loan applicant with an application for a residential mortgage loan: complaints regarding mortgage bankers should be sent to the Texas Department of Savings and Mortgage Lending, 2601 N. Lamar, Suite 201, Austin, TX 78705. A Toll-Free Consumer Hotline is available at 1-877-276-5550. Figure: 7 TAC 81.200(c) “CONSUMERS WISHING TO FILE A COMPLAINT AGAINST A MORTGAGE BANKER OR A LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATOR SHOULD COMPLETE AND SEND A COMPLAINT FORM TO THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN, TEXAS 78705. COMPLAINT FORMS AND INSTRUCTIONS MAY BE OBTAINED FROM THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 1-877-276-5550. THE DEPARTMENT MAINTAINS A RECOVERY FUND TO MAKE PAYMENTS OF CERTAIN ACTUAL OUT OF POCKET DAMAGES SUSTAINED BY BORROWERS CAUSED BY ACTS OF LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATORS. A WRITTEN APPLICATION FOR REIMBURSEMENT FROM THE RECOVERY FUND MUST BE FILED WITH AND INVESTIGATED BY THE DEPARTMENT PRIOR TO THE PAYMENT OF A CLAIM. FOR MORE INFORMATION ABOUT THE RECOVERY FUND, PLEASE CONSULT THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV.”
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5.0
SFTP
C
Cheryl A
Greenville, TX
Posted on February 27th, 2024 12:06 AM
Jordan went above and beyond to make himself accessible. His professionalism was superior and he made sure that he had answers very quickly.
5.0
SFTP
J
J S
Alvord, TX
Posted on February 7th, 2024 03:02 PM
Heather is the best
5.0
SFTP
L
Latricia K
Heartland, TX
Posted on December 25th, 2023 11:37 PM
Communication and timely manner on documents.
5.0
SFTP
S
Stephanie J
Dallas, TX
Posted on December 19th, 2023 09:08 PM
Very responsive, clear direction, and efficient work!
5.0
SFTP
R
Rodney S
Rowlett, TX
Posted on November 15th, 2023 04:25 PM
They worked with me through the whole process.
5.0
SFTP
D
Dillon C
Dallas, TX
Posted on October 9th, 2023 03:39 PM
Great communication and resources
4.83
SFTP
T
Tamika S
Terrell, TX
Posted on October 8th, 2023 12:54 PM
Timely response as well as quality communication and education of services.
5.0
SFTP
J
Jake W
Hurst, TX
Posted on September 14th, 2023 04:28 PM
All members of SFM were very responsive and helpful. The whole experience was smooth and I felt supported through the whole home purchase.
5.0
Zillow
D
Darrell D M
Posted on September 4th, 2023 01:47 PM
Heather was patient with us. We almost closed on one house and when that didn't work out, she let us know she would be there for us when we did find what we wanted. Took almost a year of waiting and her helping us through, but we made it. She...
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5.0
SFTP
D
Darrell M
Wills Point, TX
Posted on September 2nd, 2023 03:11 AM
We were treated like we mattered.

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