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Heather Roberts

Name: First Horizon Bank
Address: 3618 Roosevelt Blvd, Key West, Florida, 33040
Telephone: +1-305-879-1092
Rating: 4.98

Vice President | Mortgage Loan Executive

First Horizon Bank - Key West, FL

4.98

(521)

Mortgage

Mortgage Loan Officer

Contact Info

(305) 296-0016

Key West, FL

https://www.firsthorizon.com/mortgage/Heather-Roberts

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4.98

(521)

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Awesome experience and very easy process. Communication was phenomenal.

Reply from Owner

April 14th, 2026 12:18 PM

Michael, Thank you for reaching out to us! We are so glad to hear of your experience. Please don't hesitate to reach out to us if you have questions or concerns. Thank you for banking with First Horizon! ^Ken

Everything was very smooth and the process was easy. Communication was fantastic throughout the entire process.

Reply from Heather Roberts

May 7th, 2026 08:27 PM

Michael, I appreciate your feedback and am glad to hear that the process went smoothly for you. Effective communication is something I strive for, and it's great to know that it made a positive impact on your experience. If you ever need further...

Heather Roberts did great job from start to finish!!!

Reply from Heather Roberts

April 8th, 2026 08:28 PM

Marek, I appreciate your kind feedback. I'm glad to hear that everything went smoothly from beginning to end. If there's anything else you need assistance with, feel free to reach out anytime.

Heather gets it done!! Great job from Heather and her team. Thanks for making the process smooth along the way. On the rough road to a mortgage, Heather will guide you through.

Reply from Owner

April 8th, 2026 08:28 PM

Robert, I appreciate your feedback and am glad to hear that the process went smoothly for you. Having a supportive and knowledgeable team is crucial, and I'm pleased that we could guide you effectively. If you have any other questions or need...

Heather and her team!

Reply from Heather Roberts

April 8th, 2026 08:28 PM

I'm grateful for your kind words and the recognition of my team, Robert. It's a pleasure to work with such dedicated individuals at First Horizon Bank. If there's anything more we can do for you, please let me know.

Heather was so great and helpful throughout the process, we appreciate her so much!

Reply from Heather Roberts

April 8th, 2026 08:28 PM

Kaitlyn, I'm really glad to hear that my support was helpful for you throughout the process. Your appreciation means a lot to me. If there's anything else I can assist you with in the future, please feel free to reach out.

Staff made it very easy to understand the process and helped me stay on track throughout.

Reply from Heather Roberts

April 8th, 2026 08:29 PM

Michelle, I'm glad to hear that you found the process easy to understand and that you felt supported every step of the way. Ensuring clarity and keeping clients on track is something I prioritize, so I'm pleased it worked well for you. If there's...

heather was very communicative and very helpful through the whole loan process. went above and beyond.

Reply from Heather Roberts

April 8th, 2026 08:29 PM

Milan, I appreciate your feedback and I'm glad to hear that my communication and assistance were beneficial to you throughout the loan process. Going above and beyond for my clients is always my goal, so your words mean a lot. If there's anything...

Heather Roberts has received a review with 5 star rating from Denise L

Reply from Owner

March 27th, 2026 12:12 PM

Denise Lehr, thank you for reaching out to us! We are so happy to hear of your experience! Please don’t hesitate to reach out to us if you need assistance in the future. ^Bree

Thanks, Heather and team!

Reply from Heather Roberts

April 8th, 2026 08:29 PM

I appreciate your positive feedback, Carolyn. It means a lot to me to know that you had a good experience. If there’s anything else I can do for you, please feel free to let me know.

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About

My name is Heather Roberts and I am a Vice President/Mortgage Loan Executive for First Horizon Bank in the Key West area. First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, we are committed to helping you at every stage of your financial life. Contact me today!

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Down Payment Assistance

Conventional Home Loan

Mortgage Refinance

Medical Professional Mortgages

Fixed Rate Mortgages

DSCR Loans

Self-Employed Mortgages