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Heather Roberts
Vice President | Mortgage Loan Executive

My name is Heather Roberts and I am a Vice President/Mortgage Loan Executive for First Horizon Bank in the Key West area. First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient servi... Show More
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Reviews from Web
Great communication.
Answered quickly with any of our questions.
Made the whole process easy.
Reply from Heather Roberts
July 30th, 2026 01:25 PM
Jennifer, I'm happy to hear that my communication and responsiveness made the process easier for you. Your experience is important to me, and I'm grateful for your positive feedback. If you have any more questions or need assistance in the...
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It was very convenient to email documents and sign on email
Reply from Heather Roberts
July 30th, 2026 04:42 PM
Noah, I'm glad to hear that you found the process of emailing and signing documents convenient. Making things easier for you is always a priority for me. If there's anything else I can help with, please feel free to reach out.
They really took care of everything I needed. Thank you!
Reply from Heather Roberts
June 26th, 2026 02:15 AM
Kristine, I'm grateful for your feedback and pleased to hear that everything you needed was taken care of. Thank you for your kind words!
Thank you Heather for being so patient and available to answer all my questions. I really appreciate it!
Reply from Heather Roberts
June 26th, 2026 02:16 AM
Laura, I'm grateful for your kind words. I'm happy I could be there to answer your questions and provide the patience you needed. If you have any more questions or need further assistance, feel free to reach out.
Heather Roberts has received a review with 5 star rating from Anna H
Reply from Owner
June 26th, 2026 02:16 AM
Anna, thank you for the 5-star rating! I'm grateful for your support and pleased to know you had a great experience.
eather and her team were outstanding! I could not have gone through this process successfully without them. They were available any time I needed them. I am so appreciative.
Reply from Heather Roberts
June 26th, 2026 02:16 AM
Anna, I'm grateful for your kind words. It's wonderful to know that my team and I could support you throughout the process. Your appreciation means a lot, and I'm glad we were able to be there whenever you needed us. If there's anything else...
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Heather is just the a best! She responds to every question, issue or anything that comes up in the process. Having she on my side made me feel so comfortable and confident throughout the process.
Reply from Heather Roberts
June 26th, 2026 02:17 AM
Christina, I'm grateful for your kind words. It's wonderful to hear that my support made you feel comfortable and confident during the process. If you have any more questions or need assistance in the future, please feel free to reach out.
Amazing Team! Thank you to all of you!
Reply from Heather Roberts
June 26th, 2026 02:17 AM
Matthew, I appreciate your kind words about the team! I'm glad to know that our efforts have made a positive impact. If you ever need anything else or have questions in the future, feel free to reach out.
Fast and easy
Reply from Heather Roberts
June 26th, 2026 02:17 AM
I'm glad to hear that your experience was fast and easy, Taylor. If there's anything else you need, feel free to reach out!
Heather and the team made everything so easy to handle. They were always there to answer any questions I had with so much patience and care, and I truly felt supported throughout the entire process. It was especially comforting during such...
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Reply from Heather Roberts
June 26th, 2026 02:17 AM
Natalie, I'm grateful to hear that you felt supported during the process and that our team could make things easier for you. Providing patient and caring assistance is important to me, especially during stressful times. If you have any more...
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About
My name is Heather Roberts and I am a Vice President/Mortgage Loan Executive for First Horizon Bank in the Key West area. First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, we are committed to helping you at every stage of your financial life. Contact me today!
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
Medical Professional Mortgages
Fixed Rate Mortgages
DSCR Loans
Self-Employed Mortgages
Specialities
Adjustable Rate Loans
Fixed-Rate Mortgage
First Time Homebuyers
VA
FHA
Conventional
Florida Bond Loans
Hometown Heroes
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Positions
- First Horizon Bank - Vice PresidentApr 1st, 2004 - Current
Memberships
- Key West Chamber of Commerce
- Habitat for Humanity Finance Committee
- Key West Association of Realtors Affiliate
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2000
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 472329
Gallery





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Achievements
- 2024 Scotsman Guide Top Originator
- 2023 Scotsman Guide Top Originator
- 2023 First Horizon President's Circle
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Hobbies
- Little League
- Spending time with friends and family
- Attending Concerts
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Disclaimer
Banking Products and Services provided by First Horizon Bank. Member FDIC. Equal Housing Lender.