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Heather Roberts

Name: First Horizon Bank
Address: 3618 Roosevelt Blvd, Key West, Florida, 33040
Telephone: +1-305-879-1092
Rating: 4.98

Vice President | Mortgage Loan Executive

First Horizon Bank - Key West, FL

4.98

(521)

Mortgage

Mortgage Loan Officer

Contact Info

(305) 296-0016

Key West, FL

https://www.firsthorizon.com/mortgage/Heather-Roberts

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4.98

(521)

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Heather Roberts has received a review with 5 star rating from Jon S

Reply from Owner

January 8th, 2025 04:27 PM

I'm delighted to hear that you had such a positive experience with our team at First Horizon Bank.Your kind words truly mean the world to us. It was a pleasure to assist you inreaching your financial goals and ensuring a smooth, timely closing....

...........

Reply from Heather Roberts

June 17th, 2024 03:05 PM

I'm so glad to hear that you were satisfied with your experience, Jon! Your feedback is greatly appreciated. I strive to provide the best service possible, and it's wonderful to know that it's making a difference for our valued customers at...

Communication was excellent. Grateful that Heather and colleagues were on top of overseeing and gathering the documents needed from the borrower to keep the process on schedule.

Reply from Heather Roberts

June 17th, 2024 02:44 PM

I'm thrilled to hear that you found our communication and document handling effective, Tracey! It's always our goal at First Horizon Bank to ensure the process runs as smoothly as possible. Your 5-star review is so appreciated and I'm glad...

Fast, efficient and enjoyable!

Reply from Heather Roberts

June 17th, 2024 02:44 PM

I'm absolutely thrilled to hear that you had a pleasant experience with your loan purchase, Pam. Your kind words and the perfect rating really put a smile on my face! I'm here at First Horizon Bank to ensure the process is quick, efficient,...

HEATHER made the process very easy and simple to understand. Had a very pleasant experience purchasing our home. We could not be more excited and grateful. Thank you so much for all the help

Reply from Heather Roberts

June 17th, 2024 02:45 PM

I'm truly pleased to hear that you had a smooth experience with your home purchase, Jack. Your excitement and gratitude make all the hard work worthwhile. It was my pleasure to assist you in this process, and I'm thrilled you found it easy...

Heather Roberts and her team are in constant communication and knowledgable in their work. I have used them both personally and had happy satisfied customers using them also. Thank you for another successful closing!

Reply from Owner

January 8th, 2025 04:27 PM

I'm incredibly grateful for your kind words! This feedback is truly rewarding, and I am thrilled toknow that our team's dedication and professionalism have left a positiveimpression on you. At First Horizon Bank, our priority is to provide...

Constant communication and thorough knowledge of their work, this was a long transaction that spanned over several months.

Reply from Heather Roberts

June 13th, 2024 01:05 PM

So glad to hear that you had a positive experience, Jessica! Keeping you informed and providing comprehensive knowledge throughout the process is a priority for us at First Horizon Bank. Thanks for your patience throughout this lengthy transaction...

Contacted Heather on a Sunday only 11 days from closing. She took the loan application that day and we closed on time!

Reply from Heather Roberts

June 13th, 2024 01:07 PM

I'm utterly delighted to hear about your positive experience, Bascom! It was my pleasure to assist you, especially knowing that we were working on a tight deadline. It brings me a lot of satisfaction knowing that we managed to close on time....

Heather is truly patient, knowledgeable and kind. She goes abive and beyond to explain everything in detail and the process. She is wonderful to work with.

Reply from Owner

January 8th, 2025 04:27 PM

Heather is just winderful to work with. Goes above and beyond to explain everything. She is very easy to reach . She is very patient, knowledgeable and kind.

Reply from Heather Roberts

June 13th, 2024 01:07 PM

I'm thrilled to hear that you had such a positive experience, Rebecca! It was truly my pleasure to assist you with your purchase. I strive to be available, patient, and informative for all my clients. Knowing that you felt comfortable and well-informed...

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About

My name is Heather Roberts and I am a Vice President/Mortgage Loan Executive for First Horizon Bank in the Key West area. First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, we are committed to helping you at every stage of your financial life. Contact me today!

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