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Heather Roberts
Vice President | Mortgage Loan Executive

My name is Heather Roberts and I am a Vice President/Mortgage Loan Executive for First Horizon Bank in the Key West area. First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient servi... Show More
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Heather Roberts was wonderful. She went above and beyond to make the process as easy and stress free as possible. Without her, this wouldn't have been possible. We thank her immensely for making our dreams come true. She will be highly recommended...
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Reply from Heather Roberts
September 25th, 2024 05:57 PM
I'm deeply touched by your kind words, Ana! Knowing I had a part in making your dream come true gives me great joy. I committed myself to providing the best service possible for you, and I'm thrilled to hear that it made a difference. Your...
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Heather Roberts and her team are amazing!
She was there for us every step of the way, she went out of her way to make sure that our dream of homeownership was fulfilled. We will forever thank her for making this happen.
Reply from Owner
August 7th, 2025 12:00 AM
Ana, Thank you for reaching out to us and sharing this! We appreciate your support!
^Henley
We felt we were truly blessed to go the route we did and to get Heather as our Loan Officer.
Reply from Heather Roberts
September 19th, 2024 03:04 PM
I'm absolutely thrilled to hear about your positive experience with me as your Loan Officer, Christopher. Your kind words and the high rating mean a lot to me. It was an absolute pleasure guiding you through the process, and I'm delighted to...
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I had a fantastic experience working with Heather Roberts as a first-time homebuyer. From our initial consultation to the final closing, she was incredibly knowledgeable, patient, and supportive. Heather walked me through every step of the...
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Reply from Heather Roberts
September 19th, 2024 03:04 PM
I'm absolutely thrilled to hear about your positive experience, Daniela! It was a pleasure assisting you through each step of the mortgage process. I'm glad that you found the experience informative and stress-free, as that's always what I...
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Very knowledgeable, very helpful, immediately responds even after hours, every step was easy and very user friendly, all around great experience. Thank you very much for helping us get in to our home in paradise!
Reply from Heather Roberts
September 19th, 2024 03:05 PM
I'm so glad to hear that you found our process easy to navigate and user-friendly, Dwayne. Your kind words truly brighten my day! It was a joy to assist you in getting into your home in paradise. If you need any further help, please don't hesitate...
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Easy process, great communication throughout
Reply from Heather Roberts
September 19th, 2024 03:05 PM
I'm thrilled to hear that you had a positive experience with your banking process at First Horizon Bank, Michael! Your feedback is incredibly valuable to us. It's always our goal to provide clear communication every step of the way. I'm glad...
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Heather has a great personality! Easy to talk to.
Reply from Heather Roberts
August 26th, 2024 01:21 PM
I'm truly appreciative of your kind words, Julia! It's always a pleasure to communicate with our valued customers, such as yourself. It's feedback like yours that makes my job truly enjoyable. I'm thrilled to know your experience with First...
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Heather and her team is truly amazing! She made my first time home buying experience easy and convenient. I can’t thank her enough!
Reply from Heather Roberts
August 26th, 2024 01:22 PM
I'm absolutely thrilled to hear that your first home buying experience was a positive one, Lauryn! Helping to make the process as easy and convenient as possible is always my goal. I'm grateful for your kind words and your 5-star review means...
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Heather can get you in your house! She got ours even after others turned us down! She really understands how it works
Reply from Owner
January 8th, 2025 04:27 PM
I'm truly grateful for your kind words and five-star rating, Dawn! Your feedback means a lot to me. I'm so glad I could help you secure your home, especially after the discouraging experiences you had previously. Here at First Horizon Bank,...
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Lot’s of communication throughout the process. We felt very well taken care of.
Reply from Owner
January 8th, 2025 04:27 PM
I'm thrilled to hear that you felt well taken care of, Lisa. Communication is key in our processes at First Horizon Bank, and I'm glad it helped ensure a smooth experience for you. I appreciate your generous review and 5-star rating. Your satisfaction...
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About
My name is Heather Roberts and I am a Vice President/Mortgage Loan Executive for First Horizon Bank in the Key West area. First Horizon Bank is committed to making your banking experience the best it can be with innovative, convenient services and helpful, knowledgeable people. From your first checking account to the loan you need to build a home or business, we are committed to helping you at every stage of your financial life. Contact me today!
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
Medical Professional Mortgages
Fixed Rate Mortgages
DSCR Loans
Self-Employed Mortgages
Specialities
Adjustable Rate Loans
Fixed-Rate Mortgage
First Time Homebuyers
VA
FHA
Conventional
Florida Bond Loans
Hometown Heroes
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Positions
- First Horizon Bank - Vice PresidentApr 1st, 2004 - Current
Memberships
- Key West Chamber of Commerce
- Habitat for Humanity Finance Committee
- Key West Association of Realtors Affiliate
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2000
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 472329
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Achievements
- 2024 Scotsman Guide Top Originator
- 2023 Scotsman Guide Top Originator
- 2023 First Horizon President's Circle
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Hobbies
- Little League
- Spending time with friends and family
- Attending Concerts
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Disclaimer
Banking Products and Services provided by First Horizon Bank. Member FDIC. Equal Housing Lender.