Guild Mortgage - Heather Gilstrap
Sales Manager | NMLS# 902110
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to eve...... Show More
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8 AM to 5 PM
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
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is always willing to work through challenging situations and although difficulties may arise, she can always somehow make the closing date.
Reply from Heather Gilstrap
June 15th, 2026 03:21 PM
Thank you, Donald, for recognizing my efforts in navigating challenging situations. I'm pleased to hear that I could help make the closing date possible despite any difficulties. If you need further assistance, please feel free to reach out....
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sticking to the timelines :)
Reply from Guild Mortgage - Heather Gilstrap
June 1st, 2026 03:57 PM
Thank you so much Tod! It was pleasure working with you!
I felt that i did not get personnel attention. Texting is ok for some things but a phone call can clear up a lot of misunderstandings. I only got a few calls at the end when Guild was aware of my frustratioins. At closing i had my realator...
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Reply from Guild Mortgage - Heather Gilstrap
May 29th, 2026 06:00 PM
Hello Mark, I am so sorry that you feel that way and had a bad experience. That is, of course, never what I want to hear. I always try my hardest to make my clients happy and it makes me sad that you and your wife were so unhappy with everything....
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You were fun to work with.
Reply from Guild Mortgage - Heather Gilstrap
May 26th, 2026 03:55 PM
Thank you!! You were a pleasure!
Little issue with the spelling of middle name on final docs cause a couple hours to close. Everything else was great.
Reply from Guild Mortgage - Heather Gilstrap
May 26th, 2026 03:55 PM
Yes, sorry about that! I triple checked that, so I don't know what happened and I sincerely apologize! Thanks for the feedback and it was wonderful working with you!
Thank you Heather. You made the transaction easy, Mary
Reply from Heather Gilstrap
May 15th, 2026 08:52 PM
I'm grateful for your kind words, Mary. I'm happy to hear that the transaction was easy for you. If there's anything else you need, feel free to reach out.
Heather is the best!
Reply from Heather Gilstrap
May 11th, 2026 04:45 PM
Thank you so much, Erin! I'm glad to know you had a positive experience. If there's anything more I can assist with, feel free to reach out.
Well Heather corrected the problem figured it out got me a rate that's reasonable and she's still working with us I highly recommend her
It's awesome to see someone in their job or their profession and really know what they're doing 👍
Reply from Heather Gilstrap
April 13th, 2026 03:34 PM
Thank you for your kind recommendation, Bessie. I'm happy I could help resolve the issue and find a reasonable rate for you. It's important to me that my clients feel supported throughout the process. If there's anything else I can assist with,...
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They Try their best to give us more opcions and really pacience with our situation, probarig solutions
There Was some misscomunication that happened during the process and everything took longer Than expected But the job got done and I appreciate that. Heather was very helpful Through the process.
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About
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to every kind of borrower. Whether you are a first-time homebuyer, upgrading, downsizing, or investing in residential real estate, we have the loan to fit your life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Specialities
Bridge
Conventional
Down Payment Assistance
Energy-efficient
FHA
Jumbo
Lock and Shop
Manufactured Homes
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Pacific Standard Time (PST)
Disclaimer
I am authorized to do business in the state of New Mexico.; NMLS ID: 902110; Guild Mortgage Company; Equal Housing Opportunity; Company NMLS ID 3274. www.nmlsconsumeraccess.org/.