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Heather Craig at CrossCountry Mortgage
Loan Officer | NMLS #325921

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Delray Beach, FL. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner cons... Show More
Location & Business Hours
Business Hours
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM(Open now)
Fri
8:30 AM to 5 PM
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Reviews from Web
Working with Heather was an absolute pleasure! As the agent representing the buyer, I was beyond impressed with her extensive knowledge, clear communication, and proactive approach. Heather went above and beyond by researching various condos...
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Reply from Heather Craig at CrossCountry Mortg...
November 1st, 2024 03:33 PM
Hi Alishia,Thank you so much for acknowledging my dedication to helping buyers, especially first-time homebuyers, to support them and bring guidance throughout the process. I know that you went out of your way to help this first-time homebuyer!...
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Heather is the best and the only person I would recommend when getting a mortgage! You are in good hands as she guides you through the entire process.
Reply from Owner
August 27th, 2025 01:45 AM
Hi Jim! Thank you so much for your kind words and recommendation! I hope you’re having so much fun settling into your new home. It means a lot that you took the time to highlight my work, and I’m grateful I could guide you through the process....
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Heather went the extra mile to insure that everything was done and donewell! Great communication both in writing and verbally is a key aspect of any relationship and she excells at both. Throughout the process she was knowledgeable and helpful...
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Reply from Heather Craig at CrossCountry Mortg...
November 1st, 2024 01:39 PM
Hi Jim, Thank you so much for the fantastic rating and the kind words. I'm thrilled to hear that you were satisfied with the level of service and communication provided. Knowing that you found the process to be well-handled and beneficial is...
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Heather and her team at CrossCountry Mortgage did an OUTSTANDING job getting my buyer to the closing table! No obstacle was too big, making this transaction seamless from contract to close. 10/10, I truly recommend Heather when looking for...
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Reply from Owner
August 29th, 2025 07:23 PM
Thank you so much for the wonderful review Jodi! It was a pleasure working together, and I’m thrilled we could make the process seamless for your buyer. I truly appreciate your trust and recommendation! I look forward to working with you again...
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Heather Craig and her team at CrossCountry Mortgage did an OUTSTANDING job getting my buyer to the closing table. No obstacle was too big to make this transaction seamless! As a realtor, finding a lender as dedicated as Heather can be challenging,...
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Reply from Heather Craig at CrossCountry Mortg...
November 1st, 2024 01:42 PM
Hi Jodi, your glowing review really made my day! I'm so pleased to hear that you found the process seamless and appreciated our dedication. We strive to tackle each and every obstacle that comes our way. Your kind words serve as a great encouragement...
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Heather Craig at CrossCountry Mortgage has received a review with 5 star rating from Samantha C
Reply from Owner
August 29th, 2025 07:22 PM
Thank you, Samantha, for your 5 Star Review! It was my pleasure to get to work with you and your family again! Wishing you all the best and I am here to support any new endeavors... ; )
Working with Heather was honestly amazing. This was my first time buying a home so I felt very overwhelmed. I had been working previously with another company and the loan officer did not explain things well. No matter the question, Heather...
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Reply from Heather Craig at CrossCountry Mortg...
October 28th, 2024 07:02 PM
Hi Samantha, Thank you so much for your generous review and the 5-star rating! I'm thrilled to hear that your experience with me and CrossCountry Mortgage, LLC was a positive one. It was a pleasure to guide you through your first home buying...
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I run a transaction coordinator company and my team worked with Heather on a recent closing. Heather's proactive approach and timely updates made the process very smooth and seamless. We appreciate that she kept us informed, along with her...
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Reply from Heather Craig at CrossCountry Mortg...
October 23rd, 2024 07:36 PM
Hello Jamie, Thank you for the kind words and the 5-star rating! I'm so glad to hear that you had a positive experience with the closing process. Maintaining clear and frequent communication, as well as ensuring a seamless process, are things...
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I have been using Heather as my go to lender for several years. She is hands down the most knowledgable, personable, hard working... Shall I go on......
Reply from Heather Craig at CrossCountry Mortg...
August 29th, 2025 07:26 PM
Thank you so much for your continued trust and kind words! It means the world to be your go-to lender, and I’m grateful for the opportunity to help you and your clients over the years. You are a joy to work with and to see how much you care...
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She stay on top of her game she make sure u have wat you looking for
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Delray Beach, FL. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #325921 | Branch NMLS #1623515
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Memberships
- NMLS, NNA Notary Public, MBS
- NNA Notary Public, NMLS, MBS
- FAMP
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Addresses and Serving Areas
Primary Serving Area
Year Started
1989
Time Zone
Eastern Standard Time (EST)
Licenses
- 325921
Gallery

Awards
Achievements
- 2022 MPA Elite Woman Mortgage Professional
- 2017 Customer Satisfaction Leader 42 Reviews, 4.95 Stars Social Survey
- Woman Business Owner 1999-2012 Home Lending Center
Hobbies
- Gardening, biking, kayaking, surfing, soccer, singer songwriter, fundraising, music education.
- Pet Rescue, Singer Songwriter, Surfing, Soccer, Travel, and Nature Lover
- Singer Songwriter, Pet rescue advocate, Tennis, surfing, soccer, nature lover
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Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095