Top 5%
Heather Craig at CrossCountry Mortgage
Loan Officer | NMLS #325921
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Delray Beach, FL. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner cons... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM(Open now)
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Reviews from Web
Heather was terrific; very professional and thorough. She held my hand through the entire process. Thank you!
Reply from Heather Craig at CrossCountry Mortg...
August 29th, 2025 07:17 PM
HI Diane! Thank you for your great review! I’m glad I could make the process smooth and support you every step of the way. Wishing you all the best as you move into your new home surrounded by family and friends. I am here to provide any further...
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Heather was very helpful and professional. She walked me through every step. Thank you!
Reply from Heather Craig at CrossCountry Mortg...
August 29th, 2025 07:20 PM
Thank you again Diane! It was a pleasure working with you and Joey! Wishing you much fun and new memories in your new home!
I recently had the pleasure of working with Heather as our lender while purchasing our condo, and I can’t say enough about what an incredible experience it was! From start to finish, Heather went above and beyond to ensure everything went smoothly....
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Reply from Heather Craig at CrossCountry Mortg...
August 27th, 2025 01:26 AM
Tricia, thank you so much for taking the time to share such a thoughtful review! I’m truly grateful for the opportunity to work with you on your condo purchase, and it means the world to know that you felt supported throughout the process....
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Heather Craig at CrossCountry Mortgage has received a review with 5 star rating from Mirlande D
Reply from Owner
August 27th, 2025 01:34 AM
Dear Mirlande, it was a pleasure being a part of this journey with you! Thank you so much for your wonderful 5-star review! 🌟 I look forward to being a part of your future acquisitions as you pave the way for much success for you and your...
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Heather is incredibly professional, patient, and knowledgeable in her field. I will not think twice about recommending her to anyone who needs help buying a house.
Reply from Heather Craig at CrossCountry Mortg...
June 28th, 2025 11:35 PM
Mirlande, Thank you so much for your kind words and for trusting me to help with such an important journey! It was an absolute pleasure working with you, and I’m so glad I could make the process a positive experience. Your recommendation means...
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Heather was awesome. Very transparent and knowledgeable. Taught me A LOT. She got done what I needed her to get done. 100% satisfied
Reply from Owner
June 24th, 2025 11:22 PM
Thank you so much for your wonderful review, Justin! I’m thrilled to hear that you were 100% satisfied with your experience with me and my team at Cross Country Mortgage LLC! Transparency and knowledge are key to making the process smooth along...
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Heather was awesome very transparent and knowle. Taught me A LOT. She got done what I needed her to get done. 100% satisfied
Reply from Heather Craig
June 28th, 2025 11:37 PM
Justin, thank you for your 5 Star review! I'm so glad I could help and provide the transparency and knowledge you needed. It was a pleasure working with you, and I'm thrilled you're 100% satisfied. If you ever need anything else, don’t hesitate...
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Heather made the process feel seamless! Clear communication, preparing me at the start of the documents I would need, so that the transaction was smooth. I got updates letting me know where we were in the process periodically. All of this helped...
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Reply from Owner
April 6th, 2025 05:34 PM
Hi Sherri, Thank you for kind words and sharing your experience with me and my team. I am thrilled to hear that we made the process feel seamless for you. Clear communication and thorough preparation are exactly what me and my team strive for,...
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Heather made the process feel seamless! Clear communication, preparing me at the start of the documents I would need, so that the transaction was smooth. I got updates letting me know where we were in the process periodically. All of this helped...
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Reply from Heather Craig
April 6th, 2025 01:00 PM
I'm thrilled to hear that you felt confident and supported throughout the process. It was a pleasure assisting you, and I'm delighted that we were able to close early. Thank you for your kind words and for trusting CrossCountry Mortgage, LLC...
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I cannot express just how grateful I am to have worked with Heather and her team. Heather is extremely kind, warm and knowledgeable. From start to finish she worked tirelessly to help answer any of my questions and concerns. My closing process...
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Reply from Owner
April 6th, 2025 05:37 PM
Thank you so much for your heartfelt review! We’re truly grateful for your kind words and are so happy to hear that Heather and the team made such a positive impact on your experience. Providing support, clarity, and care throughout the process...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Delray Beach, FL. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #325921 | Branch NMLS #1623515
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Memberships
- NMLS, NNA Notary Public, MBS
- NNA Notary Public, NMLS, MBS
- FAMP
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Addresses and Serving Areas
Primary Serving Area
Year Started
1989
Time Zone
Eastern Standard Time (EST)
Licenses
- 325921
Gallery
Awards
Achievements
- 2022 MPA Elite Woman Mortgage Professional
- 2017 Customer Satisfaction Leader 42 Reviews, 4.95 Stars Social Survey
- Woman Business Owner 1999-2012 Home Lending Center
Hobbies
- Gardening, biking, kayaking, surfing, soccer, singer songwriter, fundraising, music education.
- Pet Rescue, Singer Songwriter, Surfing, Soccer, Travel, and Nature Lover
- Singer Songwriter, Pet rescue advocate, Tennis, surfing, soccer, nature lover
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Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095