Heather Baer
Branch Manager, NMLS ID# 77770
Heather has been a part of the mortgage industry for 28 years, with her experience extending between Mortgage Loan Originating, Processing, HR, and Compliance. She is very knowledgeable with Conventional, FHA, VA, and USDA loan programs and... Show More
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Better communication, returning calls, texts and emails.
Reply from Heather Baer
August 7th, 2023 03:03 PM
Thank you for leaving this review of your recent mortgage transaction with us. We strive to deliver an exceptional customer experience and apologize that your review does not reflect that. A member of our Customer Care Team will be reaching...
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Heather was the best loan officer I've ever had. She made the process so easy, and we closed in two weeks. I wish I had more stars because I'd give her 10/10!
Reply from Heather Baer
July 27th, 2023 03:10 PM
Thank you so much for your wonderful review! We are so pleased to hear that you enjoyed working with AmeriSave. If you should need anything further, please feel free to contact Customer Care at ************************** or 1-************.
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Heather was great. Absolutely no complaints and I would work with her again in a heartbeat. Once the loan was out of her hands, however, things fell apart. I ended up relying on Heather to be my primary point of contact throughout the entire...
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Reply from Heather Baer
July 5th, 2023 04:05 PM
Thank you for your feedback! We work hard to offer the best mortgage experience which is supported by your kind words. If you should need anything further, please feel free to contact Customer Care at ************************** or 1-************...
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have a hard time getting in touch with out go throu voice mail first.
Reply from Heather Baer
June 23rd, 2023 02:46 PM
Thank you for allowing us to serve you and for your kind feedback! We hope to have the opportunity to work with you again in the future. If you should need anything further, please feel free to contact Customer Care at **************************...
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Heather was overall quite helpful but dealing with her colleagues made this experience unpleasant and not something I'm willing to go through again or refer anyone to AmeriSave for that matter. Heather should take her talents elsewhere and...
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Reply from Heather Baer
June 14th, 2023 02:20 PM
Thank you for allowing us to serve you and for your kind feedback! We hope to have the opportunity to work with you again in the future. If you should need anything further, please feel free to contact Customer Care at **************************...
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Improve underwriting process (asking the same question 3 times), explain upfront (before the application is submitted) what paperwork will be needed and what not to do between the submission of the application and the closing day (not make...
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Reply from Amerisave Mortgage
May 8th, 2023 01:41 PM
Our Customer Care team would like to review this situation with you and a member will be contacting you shortly to assist. You may also contact us at your convenience by calling 1-************ and/or by sending an e-mail to ****************************...
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I had a fantastic experience in dealing with Heather. I was incredibly surprised at how quick and painless this process was. This is the 1st time I have ever refinanced a property, and was not sure what to expect. Heather walked me through...
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Reply from Amerisave Mortgage
May 3rd, 2023 04:59 PM
We are thrilled to hear that we provided you with top-notch service! We appreciate the feedback and look forward to working with you again soon. If you should need anything further, please feel free to contact Customer Care at **************************...
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We were kept informed at every step, painless process!
Reply from Amerisave Mortgage
April 28th, 2023 03:54 PM
We appreciate the fantastic review and are pleased that we could be of service to you. If you should need anything further, please feel free to contact Customer Care at ************************** or 1-************.
Heather and team were very responsive.
Professional, friendly and process was quick.
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About
Heather has been a part of the mortgage industry for 28 years, with her experience extending between Mortgage Loan Originating, Processing, HR, and Compliance. She is very knowledgeable with Conventional, FHA, VA, and USDA loan programs and uses that knowledge to ensure her clients obtain the best benefit available. She prides herself on her professionalism, ability to interact with clients on a personal level, and always strives to give her clients the best customer experience possible. Originally from Ohio, she has lived in Charlotte for 26 years and enjoys spending time with her family and friends.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Adjustable Rate Mortgages
DSCR Loans
Cash-Out Refinances
Bank Statement Mortgages
Home Equity Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Positions
- Amerisave Mortgage Corporation - Senior Mortgage Loan OriginatorNov 1st, 2014 - Current
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1998
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS ID# 77770
- AL - 60054; AR - 111183; AZ - 0941254; CA - CA-DBO77770; CO - 100053933; CT - LO-77770; DC - MLO77770; FL - LO27632; GA - 25048; HI - HI-77770; IA - 29149;
- IL - 031.0039015; IN - 25696; KS - LO.0034988; KY - MC351135; MD - 27829; ME - 77770; MN - MN-MLO-77770; MO - 11707-MLO; NC - I-162904; ND - NDMLO77770
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Hobbies
- Reading
- Cooking
- Gardening
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Disclaimer
AmeriSave Mortgage Corporation, NMLS ID #1168, (https://www.nmlsconsumeraccess.org); Corporate Office: 1200 Altmore Avenue, Building 2, Suite 300 Sandy Springs GA 30342. Additional licensing information may be found at www.amerisave.com/licensing. For questions regarding state licensing, please contact (866) 970-7283. Not all products and options are available in all states. Terms are subject to change without notice.