Grace Jones at CrossCountry Mortgage
Senior Loan Officer | NMLS #754393
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Seattle, WA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consideri... Show More
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Grace led the loan process for my mortgage with exceptional professionalism. She was always accessible, explained each step in detail, and ensured I had everything I needed. Her support made the entire process smooth and stress-free.
Reply from Grace Jones at CrossCountry Mortgag...
August 3rd, 2026 05:52 PM
I'm thrilled to hear that your mortgage process was smooth and stress-free. It was a pleasure assisting you, and I appreciate your kind words about my professionalism and support. Thank you for choosing me as your Loan Officer and New American...
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Grace was nice to work with
Reply from Grace Jones at CrossCountry Mortgag...
August 3rd, 2026 05:52 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
Grace kept me informed throughout the entire process.
Reply from Grace Jones at CrossCountry Mortgag...
August 3rd, 2026 05:52 PM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...
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Grace made it happen for my young client who is a homeowner now! He didn't imagine this was possible and Grace made it possible
Grace Jones at CrossCountry Mortgage has received a review with 5 star rating from Nowal O
Reply from Grace Jones at CrossCountry Mortgag...
September 11th, 2025 03:12 PM
I appreciate the five-star rating, Nowal. Thank you for your support!
She made everything sh
Reply from Grace Jones at CrossCountry Mortgag...
August 3rd, 2026 05:52 PM
I'm pleased to know that your experience was positive. If there's anything more you'd like to share or discuss, please feel free to reach out.
We recently closed on a loan, and this our second time using Grace Jones as our loan officer. She has been absolutely incredible both times. She is extremely straightforward and trustworthy, and she works FAST. It's not possible to overstate...
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Reply from Grace Jones at CrossCountry Mortgag...
September 26th, 2025 04:09 PM
Thank you for your kind words and strong recommendation, Nick. I'm glad to hear that you've found both of your experiences with me to be straightforward and efficient. Providing trustworthy service is important to me, and I appreciate your...
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Grace is simply the best. Her communication is top-notch, and she works at such a fantastic speed! But most important of all is how comfortable we feel putting our trust in Grace. Buying a home can be a nerve-wracking process at times; having...
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Reply from Grace Jones at CrossCountry Mortgag...
August 3rd, 2026 05:52 PM
Thank you so much for your incredibly kind note! I'm truly honored by your trust and so glad to hear that you felt supported throughout the process. Closing a jumbo loan in just 9 days is no small feat, and I’m thrilled we were able to make...
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I am a real estate broker and I have worked with with many mortgage brokers in the past. Grace is by far the best. Responsive, courteous, empathetic!
Reply from Grace Jones at CrossCountry Mortgag...
August 3rd, 2026 05:52 PM
Thank you so much for the glowing review, Murat! I'm thrilled to hear that you found my responsiveness and courteousness to your liking. Working with real estate brokers like yourself is always a pleasure and I strive to bring empathy and understanding...
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Communication was great.
Reply from Grace Jones at CrossCountry Mortgag...
August 3rd, 2026 05:52 PM
Steven, I'm really pleased that you found our communication to be great. My aim is always to provide clear, helpful and prompt correspondences. Your high rating is much appreciated. This encourages us at New American Funding to continue refining...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Seattle, WA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #754393 | Branch NMLS #2340521
Products & Services
Mortgage Loan Officer
FHA Home Loan
Conventional Home Loan
Specialities
I specialize in First Home Buyers, Construction & Renovation, Jumbo, Conventional, FHA, USDA and VA
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Year Started
1999
Time Zone
Pacific Standard Time (PST)
Licenses
- 754393
Hobbies
- I love Cooking
- Traveling
- Wine Tasting in Washington and California
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Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095